I contacted drpawpaw customer service to ask about the smell of a lip balm I bought on Amazon. Katie very kindly sent me a replacement without even me asking, and when it didn't arrive, sent me anothe... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel real... Zobacz więcej
Reakcja na opinię
Purchased some body mists and the pump was faulty. I contacted customer services and Katie was very quick to replace the whole bottle of mist which I was not expecting! Great communication and custome... Zobacz więcej
I bought a tube of pure paw paw blackcurrant flavour lip balm and I need to tell you I have had a very painful mouth .this stuff is fabulous my skin is already starting to heal . I had bought so many... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Dr.PAWPAW create multi-tasking beauty products for the whole family to use. With sustainability at its heart, all products are vegan, created with sustainable and natural ingredients and housed in eco-conscious packaging. Dr.PAWPAW is proud to donate a % of sales to multiple charities. When you shop with us you are doing good for the planet, doing good for charity and doing good for the future - now that’s something you can really feel good about!
Dane kontaktowe
Devonshire House, 29-31 Elmfield Road, Bromley, BR1 1LT, London, Zjednoczone Królestwo
- info@drpawpaw.com
- www.drpawpaw.com
4,8
Doskonała
264 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love love!!!!!!!
26 stycznia 2023
Great customer service
Great customer service! They were really helpful and dealt with my issue extremely quickly. Thank you so much!
31 stycznia 2023
Opinia niezależna
Best customer service
I think that im alergic for some ingriedients of shea lip balm but the customer serviceis amazing! thanks for help Jessica :)
29 stycznia 2023
Opinia niezależna
Great first impressions of the company
Nice products and customer service - Jessica W was really kind and helpful
16 stycznia 2023
Opinia niezależna
Swift despatch and website is easy to…
Swift despatch and website is easy to use. Very good.
29 grudnia 2022
Missing scrub??
Honestly, I received the sleeping beauty gift Collection, and the scrub and nourish came without the scrub???? I’m genuinely confused as to where the product is or how you fill it, it’s like someone completely forgot to put it in the top, it’s empty and completely clean but the balms in the bottom bit so I’m not sure how this mistake was made
24 grudnia 2022
Opinia niezależna
Odpowiedź od Dr.PAWPAW
HI Taliyah, I hope you are well!
My name is Karla and I am part of the Customer Services team at Dr.PAWPAW, it is lovely to speak with you today!
Thank you for bringing this to our attention and I would love to get this sorted for you!
If you could send me your address I can arrange for a replacement scrub & nourish to be sent out to you. Please email info@drpawpaw.com.
If there is anything else you need, then please let me know!
Best wishes
Karla
Fantastic products
Fantastic products. Lovely lip balms, various shades. The balm with shea butter worked wonders on the splits between my lips, Corners of mouth)
Beautiful shampoo and conditioner, leaving my hair beautifully shiny
9 grudnia 2022
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Hi Helga,
Thank you for your brilliant review we are so pleased you love Dr.PAWPAW!
We cannot wait for you to try our wider range to discover your new favourites!
Best wishes,
Ezme
Amazing customer service!!
Had an issue with my delivery as my parcel tracking wasn't showing any updates, so i emailed them and they arranged for a replacement to be sent out straight away and I received it in the next 1 or 2 days!
12 stycznia 2022
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Hi Rebecca,
Thank you for your lovely review, your words mean a lot to us!
We cannot wait for you to try the wider range to discover your new favourites!
Best wishes,
Ezme
Love your products
Love your products, they arrived quickly and will make the perfect gift.
6 grudnia 2022
Odpowiedź od Dr.PAWPAW
Hi Georgina,
Thank you for your brilliant review! We are so pleased you are happy with the service and products your received!
We cannot wait for you to try the wider range to discover your new favourites :)
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Great offers (from last purchase)
Great offers (from last purchase), speedy delivery and packaged well as usual.
3 grudnia 2022
Odpowiedź od Dr.PAWPAW
Hi Vanessa,
We are so pleased you are happy with the service you received from us! Thank you for your lovely review!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Brilliant speedy responses to delivery…
Brilliant speedy responses to delivery update. Will highly recommend and use again.
5 grudnia 2022
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Hi Lindsay,
We are so pleased you are happy with the service you received from us! Thank you for your lovely review!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Had an issue with a product
Had an issue with a product, sorted within a few hours with customer service and replacement product being sent out. Excellent service thank you!
5 grudnia 2022
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Hi Jennifer,
We are so pleased you are happy with the service you received from us! Thank you for your lovely review!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
wonderful products
All there products are natural and vegan free. Most are fragrance free too. There is no strong smell when you open up their products which at times can be a blessing. I have used most of their products now and find they are easy to use. They go on so smoothly. My skin feels so smooth and refreshed. Particularly my lips at this time of the year. My lips and skin is becoming a lot more smoother and looks refreshed.
23 listopada 2022
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Hi there,
Thank you for your lovely review, your words mean so much to us! We are so pleased you love the brand!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Amazing versatility
I love Dr Paw Paw products for their versatility not only great lip balms but fab for giving a lovely glow to your cheeks! A must have in every girls make up & hand bag!!
24 listopada 2022
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Hi Tracy,
Thank you so much for your fabulous review, we are so happy that you love Dr.PAWPAW!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes,
Ezme
Love the Mocha lip balm
The mocha lip balm is lovely, so flattering and subtle. Love how they feel on the lips. Delivery was fairly quick.
1 listopada 2022
Odpowiedź od Dr.PAWPAW
Hi,
Thank you so much for your lovely review, your words mean so much to us!
We cannot wait for you to try our further range to discover our wider range!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Long lasting lip balms
I bought a coloured lip balm and it was very nice and shiny. I use a neutral lip balm every day and keeps my lips well moisturised for many hours. I like the fact that products are made with natural ingredients. It's a very good company that has supported NHS staff during the first COVID wave with huge discounts!
19 listopada 2022
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Hi Helene,
Thank you so much for your lovely review, your words mean so much to us!
We cannot wait for you to try our further range to discover our wider range!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Excellent service and good quality products
I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel really fresh. They come in an attractive design package and would make a perfect gift. I purchase from Dr PawPaw several times a year and the products always arrive in perfect condition and work well.
7 listopada 2022
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Hi Stephanie,
Thank you so much for your lovely review! Your words mean so much to us and you truly are a valued customer!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Best hand cream
When pandemic starts I had email from my work colleague that there is link for NHS staff for very good hand cream. I have had clicked, ordered, tried and I can't use any different hand cream other than Dr. Pawpaw that how good it is, my hands finally looking good. Thank you Dr pawpaw for helping me to keep my hands healthy again
17 listopada 2022
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Hi Monika,
Thank you so much for your lovely words, we are so happy that Dr.PAWPAW was there for you when you needed us!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Great As always
As always, great products, good deals to be phone and great delivery, I order pawpaw several times a year and always as Christmas!! Makes perfect gifts!!
16 listopada 2022
Odpowiedź od Dr.PAWPAW
Hi Dawn,
Thank you for great review we are so pleased that you love our products!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
I love the pawpaw lip balms
I love the pawpaw lip balms. They are so handy for cold weather and chapped lips
13 listopada 2022
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Hi,
Thank you for great review we are so pleased that you love our products!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.