Purchased some body mists and the pump was faulty. I contacted customer services and Katie was very quick to replace the whole bottle of mist which I was not expecting! Great communication and custome... Zobacz więcej
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Zobacz, co mówią recenzenci
I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel real... Zobacz więcej
Reakcja na opinię
The pawpaw ointment is an absolute godsend. I had a sore on the corner of my lip, i put abit of the ointment on it and it cleared up within a day or two, i also use it as lipbalm and on my cuticles. I... Zobacz więcej
I bought a tube of pure paw paw blackcurrant flavour lip balm and I need to tell you I have had a very painful mouth .this stuff is fabulous my skin is already starting to heal . I had bought so many... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Dr.PAWPAW create multi-tasking beauty products for the whole family to use. With sustainability at its heart, all products are vegan, created with sustainable and natural ingredients and housed in eco-conscious packaging. Dr.PAWPAW is proud to donate a % of sales to multiple charities. When you shop with us you are doing good for the planet, doing good for charity and doing good for the future - now that’s something you can really feel good about!
Dane kontaktowe
Devonshire House, 29-31 Elmfield Road, Bromley, BR1 1LT, London, Zjednoczone Królestwo
- info@drpawpaw.com
- www.drpawpaw.com
4,8
Doskonała
263 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
Purchased some body mists and the pump was faulty. I contacted customer services and Katie was very quick to replace the whole bottle of mist which I was not expecting! Great communication and customer service
18 września 2026
Opinia niezależna
Fast shipping decent prices
Fast shipping decent prices. Im all stocked up for winter now. And the new mists are lush.
25 sierpnia 2026
My lips get dry like never before when…
My lips get dry like never before when using this lip balm
4 września 2026
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Hi,
We’re sorry to hear that you’ve experienced increased dryness after using our lip balm. We understand how disappointing this must be, particularly when you’re using a lip balm to help keep your lips moisturised.
Everyone’s lips can react differently to cosmetic products, and we’d really like to understand more about your experience. Please contact our Customer Care team at info@drpawpaw.com so we can look into this further and see how we can help.
Best ointment EVER.
The pawpaw ointment is an absolute godsend. I had a sore on the corner of my lip, i put abit of the ointment on it and it cleared up within a day or two, i also use it as lipbalm and on my cuticles. I couldnt recomend it enough.
31 sierpnia 2026
Opinia niezależna
Brilliant service and good product x
30 lipca 2026
Really happy 😊 lv this paw paw find…
Really happy 😊 lv this paw paw find hard to buy yes really happy with this product 😁
3 sierpnia 2026
Very reliable company with good products
Very good offer on their lip balm products which lived up to their expectation . Package arrived quickly. Very reliable company.
6 lipca 2026
The lip balms are exceptional and the…
The lip balms are exceptional and the service from Dr Paw Paw is prompt and efficient.
Highly recommended!!
29 czerwca 2026
Truly the best lip balms ive ever used
Truly the best lip balms ive ever used, super easy to use website, strong and pleasant scents.
25 czerwca 2026
Spanish mosquitoes
Quick delivery and came with a freebie. Also the lip oil plumper works for Spanish mosquitoes
4 czerwca 2026
Odpowiedź od Dr.PAWPAW
Thank you for your review :)
Excellent customer service!
I cannot explain to you how excellent the customer service is! Not only do I love the products, but when the product arrived damaged, it was replaced within a day of emailing!
I couldn't recommend enough! Brilliant on the go make up! I look forward to using this on holiday and clipping it onto my bag ☺️
18 czerwca 2026
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Thank you for your review and kind words. :)
Perfect for my hair
27 maja 2026
Odpowiedź od Dr.PAWPAW
Thank you for your review. Have you tried our other hair care products? :)
The best lip balm for me
The best lip balm for me! Love the flavour and it suits me perfectly
1 czerwca 2026
Odpowiedź od Dr.PAWPAW
Thank you for your review :)
Sarah
Sarah was very helpful and replied very quickly to my email. She kindly offered me a replacement product which I really appreciated. Great Customer Service.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Thank you for your review and kind words. :)
Very helpful customer service
I emailed Dr Paw Paw as I had a small issue with the packaging for one of their products and Jessica from customers service replied quickly and was extremely helpful. They obviously care about their customers and I was very happy with the service.
18 maja 2026
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Thank you! Your review means so much to us at DPP.
I was very pleased with how customer…
I was very pleased with how customer service handled my complaint.
I bought a DrDrPawPaw lip balm which was just liquid,
I sent the product number & received a replacement in the post the next day.
Excellent service
11 maja 2026
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Thank you! Your review means so much to us at DPP.
Great customer service
My balm had a break in it, and after contacting them they responded super quickly to resolve it, ensure I was happy, and investigate why it happened. Great service.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Thank you! Your review means so much to us at DPP.
I received 2 tubes of Dr Pawpaw lip…
I received 2 tubes of Dr Pawpaw lip balm 25ml each as a gift, but the contents would not come out of either tube no matter how hard I pressed. On the back of the tubes it says made in PR China.
I contacted Dr Pawpaw and submitted photos of front and back of what I'd received.
Jessica at Customer service was very helpful, and kindly offered to send me some replacements that had been manufactured in the UK.
I went onto their site and chose their 100% natural options - shea butter lip balm, and the clear lip balm.
I want to thank Customer services for the fast and professional service they provided. They arrived the next day and were beautifully packaged, and I'm very happy with them.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Thank you! Your review means so much to us at DPP.
Great customer care from Sarah Newman
Great customer care from Sarah Newman - quickly sorted an issue I had with a balm and great impression as a first time customer, thank you Sarah
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Dr.PAWPAW
Thank you! Your review means so much to us at DPP.
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