Dear Drivelah , I would like to compliment Ms Evelyn and Ms Gem for their efficient service to help me today. The issue was a guest exceed the allowable mileage for the trip. Gem was the 1st pers... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Tried using Singpass to register for instant verification but your system doesn't work. Had to do it manually and that's so frustrating waiting for your team to verify it. Luckily Edelyn was there to... Zobacz więcej
Reakcja na opinię
It was my first time getting a booking through DriveLah app. I had alot of difficulties getting through the verification processes. Made several calls to your customer service but my problems still e... Zobacz więcej
Reakcja na opinię
Gab supported me when having issue with my verification process since my singpass invalid via app. Fill in manually but took sometime to fill up all particulars. Thanks for support Gab.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value. In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access
Dane kontaktowe
531A Upper Cross Street, 051531, Singapore, Singapur
- +6531389153
- support@drivelah.sg
- www.drivelah.sg
4,7
Doskonała
2 tys. recenzji
Odpowiada na 22% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
trixie was very helpful re-verifying my…
trixie was very helpful re-verifying my account
17 kwietnia 2026
Opinia niezależna
Efficient Staff Evelyn and Gem.
Dear Drivelah , I would like to compliment Ms Evelyn and Ms Gem for their efficient service to help me today.
The issue was a guest exceed the allowable mileage for the trip. Gem was the 1st person who took my case and she was very quick to respond to send to the correct department handling this sort of resolution team. Evelyn was there to investigate and check back on me within a few hours with the payout details in the next month.
I am happy to have met this 2 staffs who knows what they are doing. If not I might be led on by some others go a merry go round to reach the reach dept. thank you Gem and Evelyn.
16 kwietnia 2026
Opinia niezależna
Edelyn is helpful and appreciate the…
Edelyn is helpful and appreciate the quick response on all my queries. Thanks for all the help! Cheers!
14 kwietnia 2026
Opinia niezależna
Its been a good experience with listing…
Its been a good experience with listing my car at drivelah… so far im getting the 5 star for my service..
14 kwietnia 2026
Opinia niezależna
Drive Lah offer seamless service
Drive Lah offer excellent service. Always there to assist when you need them. Owners of car is great as well. Great car smooth drive…
13 kwietnia 2026
Opinia niezależna
Thank you Trixie
12 kwietnia 2026
Opinia niezależna
Thanks so much for the prompt and fast…
Thanks so much for the prompt and fast response, Trixie. I really appreciate your help—please keep up the great momentum!
12 kwietnia 2026
Opinia niezależna
Melvin great help in assisting me on my…
Melvin great help in assisting me on my issue. Thank you very much
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Drive lah
Hi Bryan,
Thank you for your feedback and the positivity. We're glad you had an excellent experience. And Melvin was able to assist you and resolve your issue. We’ll be sure to pass your kind words on to him.
Thanks for choosing Drive lah, look forward to seeing you again soon.
- The Drive lah Team
Gab was fantastic
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Drive lah
Hi Seocheng,
Thank you for your kind feedback — we’re glad to hear Gab provided fantastic support. We’ll be sure to pass your appreciation on to him.
Thanks for choosing Drive lah. Enjoy your day!
- The Drive lah Team
Odpowiedź od Drive lah
Hi Junkeat,
Thank you for your feedback — we’re glad to hear Edelyn was able to assist you. We’ll be sure to pass your appreciation on to her.
At Drive Lah, we appreciate your support and are always here if you need any further help.
Thanks again!
- The Drive lah Team
Odpowiedź od Drive lah
Hi Sunny,
Thank you for your feedback — great to hear Edelyn was prompt in her replies. We’ll be sure to pass your kind words on to her.
Appreciate your support!
- The Drive lah Team
we need more people like her
Edelyn is very helpful give me full explanation needed and will answer my question in detail :)
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Drive lah
Hi Mohd,
What a lovely thing to say. Thank you for your kind feedback — we’re glad to hear Edelyn was helpful and provided clear, detailed explanations to support your questions. We’ll be sure to pass your appreciation on to her, it will make her day.
At Drive lah, we truly value providing thorough and helpful support to our users.
Thanks again for your support!
- The Drive lah Team
Gab supported me when having issue with…
Gab supported me when having issue with my verification process since my singpass invalid via app. Fill in manually but took sometime to fill up all particulars.
Thanks for support Gab.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Drive lah
Hi Norkhairil
Thank you for sharing your experience — we’re sorry to hear about the trouble with your Singpass verification, but glad Gab was able to support you through the manual process and assist along the way. We understand it can take some time, and we appreciate your patience.
We’ll be sure to pass your kind words on to Gab.
At Drive Lah, we’re committed to supporting our users and making the verification process as smooth as possible.
Thanks again for your feedback! Come back and leave us another review at the end of your first trip. We look forward to hearing how it goes.
- The Drive lah Team
Thank you very much for the guidance…
Thank you very much for the guidance and support assisted, Trixie is very patient with the help in my drive lah account,,, once again thank you so much,,,
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Drive lah
Hi Mun'im,
Thank you for your kind words — we’re really glad to hear Trixie was patient and able to guide you through your Drive lah account setup and support you along the way. Welcome to the community! We’ll be sure to pass your appreciation on to her.
At Drive lah, we’re always here to provide helpful and supportive assistance whenever you need it.
Thanks again for your support!
- The Drive lah Team
Customer Service
Tried using Singpass to register for instant verification but your system doesn't work. Had to do it manually and that's so frustrating waiting for your team to verify it. Luckily Edelyn was there to coordinate & help me expedite the whole process. Thank you so much Edelyn.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Drive lah
Hi Mabel,
Thank you for sharing your experience — we’re sorry to hear about the frustration with the Singpass instant verification process. We understand how important a smooth onboarding experience is, and we appreciate your patience while it was handled manually.
We’re glad to hear Edelyn was able to step in, coordinate, and help expedite your verification. We’ll be sure to pass your kind words on to her.
At Drive lah, we’re continuously working to improve our verification processes and overall user experience.
Thanks again for your feedback and support! Come back and leave us another review at the end of your first trip. We look forward to hearing how it goes.
- The Drive lah Team
Trixie resolved my issue expeditiously
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Drive lah
Hi there,
Thanks for sharing your feedback — great to hear Trixie was able to resolve your issue quickly and efficiently. We’ll be sure to pass your kind words on to her.
At Drive Lah, we’re committed to providing prompt and effective support whenever you need it.
Appreciate your support!
- The Drive lah Team
Gabriel assisting me so well n patience
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Drive lah
Hi Faezeh,
Thank you for sharing your experience — we’re glad to hear Gabriel assisted you well and showed patience throughout the process. We’ll be sure to pass your kind feedback on to him.
At Drive lah, we appreciate your support and are always here to help whenever you need assistance.
Thanks again!
- The Drive lah Team
Trixie was fast and prompt with her…
Trixie was fast and prompt with her replies
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Drive lah
Hi Atigah,
Thanks for your feedback — great to hear Trixie was fast and prompt with her replies. We’ll be sure to pass your kind words on to her.
At Drive lah, we’re committed to providing responsive and helpful support for all our users.
Appreciate your support!
- The Drive lah Team
Very good
Very good. Fast respond and enquiry was answered simple and professional. Most importantly problem solved. Much appreciate and keep up the good service.
31 marca 2026
Opinia niezależna
Odpowiedź od Drive lah
Hi Arifina,
Thank you for your kind feedback — we’re glad to hear your enquiry was handled promptly, clearly, and professionally, and that your issue was resolved. We’ll continue working hard to maintain this standard of service.
At Drive lah, we appreciate your support and encouragement.
Enjoy your day!
- The Drive lah Team
Doświadczenie Trustpilot
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