Drivalia UK - BELFAST INTL AIRPORT Recenzje 

411
Wynik TrustScore: 4.5 na 5

4,3

Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ BELFAST, NORTH IRELAND, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Car hire for two days in August 2026, Belfast International Airport. Booked through Easyjet. This company are not at the airport - they are a couple of miles away, but have pick-up transport after you... Zobacz więcej

Oceniono na 5 z 5

Fantastic service from booking to dropping off the car. RK made the process effortless when we picked the car up. You get offered the additional insurance to reduce your excess, but they are not pus... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service and helpful friendly staff especially AJ. Gave easy to follow instructions for the shuttle bus. Car was exactly as described and perfectly clean. Would definitely recommended this branch... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Wow what a delightful experience, hiring a car from this company. Special thanks to AJ. Always goes the extra mile to ensure that we are looked after and always with a smile. Highly recommend. 😊

Reakcja na opinię


Informacje dotyczące firmy

  1. Wypożyczalnia samochodów

O Drivalia UK - BELFAST INTL AIRPORT

Napisane przez firmę

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Dane kontaktowe

  • Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ, BELFAST, NORTH IRELAND, Zjednoczone Królestwo

  • 028 9244 8755

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

411 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 97% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(411)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4911

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Really friendly staff

Really friendly staff, brilliant service, no issues at all. Thank you all very much for the easy hire.

30 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 1 z 5

Double charged me and the branch…

Double charged me and the branch manager said they couldnt help. Cancelled one charge myself and then made a booking later but wouldnt let me pick up the car as I fixed the issue myself. Didnt really hace any choice. To be honest i was getting bored of the long trips to the rental centre and hearing people argue about insurance and damaged cars. My alternate rental was seamless and much more professional.

16 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Oceniono na 5 z 5

Very helpful and friendly team.

Very helpful and friendly team.
Lovely car provided.

24 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Amazing service

Amazing service,

Also gave me a free upgrade to an automatic SUV

24 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

AJ was great

AJ was great - super helpful and friendly. The airport pickup was also super smooth and quick

24 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 1 z 5

The sales agent lied to me about the…

The sales agent lied to me about the excess fee options. I have it under recording. I will be opening up a ticket too.

16 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Oceniono na 5 z 5

Staff were incredibly helpful and…

Staff were incredibly helpful and friendly, AJ in particular!

21 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Great pick up from airport the driver…

Great pick up from airport the driver was so funny. Pure comedy.
Smooth check in and a happy start to the holiday.

20 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Very helpful staff

Very helpful staff. Haven’t driven yet so will review again after.

20 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Nick was the best and super helpful!!

Nick was the best and super helpful!!

19 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Nick was absolutely fantastic!!

Nick was absolutely fantastic!!! Flew in from Texas and he made the experience quick and easy. Highly recommend.

19 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

100% recommend

Super friendly desk staff who were fantastic throughout. Had a little trouble figuring out the car, but they were patient and understanding with me, showing me all the features and answering all my questions. Couldn't recommend them more.

7 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Recommend

Friendly staff, quick service thanks RK

17 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 1 z 5

Dreadful customer service

I hired a rental on the 1st of April and returned the car on the 5th in Belfast Airport. Drivalia charged me £1500 on my credit card in case there was damage to the car. The car was returned spotless and I have still as of today 17th got £1500 pending on my credit card. I tried phoning customer service with the number from the website, when you ring it apparently it does not exist. I just phoned the office in Belfast and was told it can take 28 days for the pending money to be removed. I asked him can you tell me if you are charging me and he said he could not hear me and put the phone down. Dreadful service.

5 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Oceniono na 5 z 5

RK was great!

RK was great!! Free upgrade and great customer service.

13 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Had great customer service

Had great customer service and were ensured safety precautions with the car we received. Extremely helpful and smooth service with friendly staff.

15 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Excellent service

Excellent service, plus free upgrade.

Highly recommend 😊

13 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 1 z 5

Belfast International-Don’t use.

Belfast International-Strongly suggest not using Drivalia. Despite booking a manual, were offered either an electric as “equivalent” or a manual for an upgrade fee. Oh, and expect hard sell on excess insurance. The off-site location means you either take what they offer, or you’re stuck. 160 mile range, meant most of the trip spent downloading apps, locating charging points (which might/ might not work/exist). Day 2 battery warning lights appear- on informing Drivilia, offered to drive to their base to swap car - very odd response of being told they are under no obligation, and if it breaks down, call recovery. I have complained to both the Belfast office and booking agent. Apparently these don’t count as complaints.
Joke all round.

4 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Oceniono na 1 z 5

Booking cancelled & scammed

I way trying to contact the company from the airport when I arrived as they had no desk or board.
When I did make contact we had a long wait and walk for a minibus to pick us up.

On arrival in the office we had to que to be served during this time there was a client that complained that the car they were given had a cracked windscreen and demanded a replacement (the car we were ment to have).
When we finally go served we were given a high end bmw costing triple the original hire and on payment I used 3 credit cards that the staff said were no working and was forced to pay by debit card so I could not claim on my credit card. This is despite me using the cards before and after.

The attitude of the staff was totally unacceptably been rude and unhelpful.

I have used carjet many times over the years with no hassle. Please can you explain if I have fully paid for a hired product these cowboys can scam me out of my money for being a little late and then force me to pay cash for the most expensive car they had.

I have raised a case with NI ombudsman and have informed my lawyer to prepare leagal action subject to response.

2 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Oceniono na 5 z 5

RK was amazing and very helpful.

RK was amazing and very helpful.

10 kwietnia 2026
Opinia niezależna
Logo Drivalia UK - BELFAST INTL AIRPORT

Odpowiedź od Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej