Excellent service from Neil, Chrissy and the team at the Drift Bridge VW bodyshop. Carried out one sizeable repair to a door and three other minor repairs and the car looks almost back to new. Plus, f... Zobacz więcej
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Zobacz, co mówią recenzenci
Good afternoon we recently visited Drift Bridge Škoda to look at buying a car for my daughter and was looked after by Agnieszka. She gave us a first class service from start to finish and went above... Zobacz więcej
Reakcja na opinię
For me it’s always about the people that I deal with.James Hunt was excellent,very professional but friendly & extremely knowledgeable He kept me updated regularly during the process & it was a plea... Zobacz więcej
For me personally, it was to go into an Audi Showroom and purchase a vehicle. Excellent service from staff, can do attitude, very attentive, informed me of all aspects/additions with regards to my... Zobacz więcej
Informacje dotyczące firmy
- Salon samochodowy
- Dealer samochodów Audi
- Dealer samochodów Honda
- Komis samochodowy
- Dealer samochodów Volkswagen
Napisane przez firmę
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
Dane kontaktowe
Reigate Road, KT17 3DT, Epsom, Zjednoczone Królestwo
- www.driftbridge.co.uk
4,7
Doskonała
441 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service from start to finish
From the first time we arrived at Walton on Thames Audi, we received a warm welcome with a comfortable sit down and a coffee, after a 50 mile journey from home. We were then given a good look over the car we were interested in buying, both inside and out.
The sales representative was very knowledgeable and nothing was too much trouble for him. He took us for a test drive and answered all our questions. We felt we had a full picture concerning the car's history, which all made sense, giving us confidence in proceeding with the purchase of the car.
When we returned some days later to complete our purchase of the car, everything was done efficiently and clearly, the process with the paperwork etc was explained and we left in our new car feeling very good about the whole experience. Thank you!
19 kwietnia 2026
Odpowiedź od Drift Bridge Group
Thank you so much for your wonderful review, Martin. We’re really pleased to hear that the journey to Walton Audi was worthwhile and that you felt welcomed and comfortable from the moment you arrived, especially after travelling such a long distance to see us.
It’s great to know the team took the time to answer all your questions, talk you through the car properly and make sure you felt confident and informed throughout the whole process. Buying a car should feel exciting and enjoyable, so we’re delighted that you drove away feeling so positive about the experience.
We truly appreciate you choosing Walton Audi and hope you’re loving your new car. Thank you again, and we look forward to seeing you in the future!
Absolutely perfect throughout
Absolutely perfect throughout. Rahim was always attentive, responsive, and transparent. He is a real asset to the company. Thank you again for making the process so smooth and enjoyable.
29 marca 2026
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review, Mr Gohil!
We’re delighted to hear that your experience at Walton Audi was absolutely perfect throughout. It’s wonderful to know that Rahim was attentive, responsive, and transparent during your visit, and we truly appreciate your kind recognition of his efforts.
We will be sure to share your feedback with Rahim and the team. Thank you again for taking the time to share your experience, and we look forward to welcoming you back in the future.
AMAZING !
Michael and Marek are the dream team! I’ve bought a few cars now from Walton Audi and these guys make the experience so enjoyable. They go above and beyond each time and make the process so smooth and easy. 5* LEGENDS!!
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review!
We’re absolutely delighted to hear about your continued positive experiences with Walton Audi. It’s fantastic to know that Michael and Marek have consistently made your car buying journeys so enjoyable, smooth, and easy.
We truly appreciate your loyalty and kind words, and we will make sure your feedback is shared with the team. We look forward to welcoming you back again in the future!
Can't thank Damian enough he has been…
Can't thank Damian enough he has been Very helpful and trueful but that's as far as it goes.
Expected more from Walton Audi
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Drift Bridge Group
Hi Rachel, thank you for taking the time to share your feedback.
We’re really pleased to hear that Damian was very helpful and honest throughout your experience, and we’ll make sure your kind comments are passed on to him.
We’re sorry to hear that the overall experience did not fully meet your expectations. Your feedback is important to us and will be shared with the wider team so we can understand where improvements can be made.
Thank you again for your review and for choosing Walton Audi.
Trust and confidence
Its so very important to have a really high degree of trust and confidence when buying a used car and that’s exactly what I had during my recent purchase of an RS7, many thanks to Agi for her excellent guidance and product awareness throughout the purchase process
17 kwietnia 2026
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review!
We’re delighted to hear that you felt a strong sense of trust and confidence during your recent purchase of your Audi RS7 at Audi Approved Epsom. It’s wonderful to know that Agi provided excellent guidance and product knowledge throughout the process.
We will be sure to pass your kind feedback on to Agi and the team. We really appreciate you taking the time to share your experience and hope you enjoy your RS7.
Excellent service from Damian!
17 kwietnia 2026
Odpowiedź od Drift Bridge Group
Thank you for your kind review!
We’re delighted to hear that you received excellent service from Damian. Your feedback means a great deal to us, and we’ll be sure to pass on your comments to him.
We look forward to welcoming you again in the future.
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review, Benjamin! We’re pleased to hear that Lim was helpful and patient throughout your experience.
We really appreciate your feedback and will be sure to pass your kind words on to him. We look forward to welcoming you back to Audi Approved Epsom in the future. Thank you again!
We had an excellent experience with…
We had an excellent experience with Audi at Drift bridge in particular Rahim - who gave us first rate advice and service.
1 kwietnia 2026
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review, Vic! We’re delighted to hear you had an excellent experience with us at Walton Audi.
It’s wonderful to know that Rahim provided you with first-rate advice and service, we’ll be sure to pass on your kind words to him.
We really appreciate your feedback and look forward to welcoming you back again in the future. Thank you!
Great buying opportunity experience
Great buying opportunity experience, Agi made the entire process smooth and efficient.
3 kwietnia 2026
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review, Stuart! We’re delighted to hear you had a great buying experience with us.
It’s wonderful to know that Agi made the whole process smooth and efficient for you – we’ll be sure to pass on your kind words to them.
We really appreciate your feedback and look forward to welcoming you back to Audi Approved Epsom in the future. Thank you again!
A completely stress-free and happy experience.
I bought a new Audi A3 from this dealer and they were great in every way; responsive, fair, welcoming without being pushy and answered my questions honestly and accurately. There was no attempted upselling. I traded in an old car and was given a fair valuation which exceeded other online buyers.
I was given a detailed handover and can honestly say that the whole experience was reliable and stress-free.
5 kwietnia 2026
Odpowiedź od Drift Bridge Group
Thank you for your fantastic 5-star review, Paul! We’re delighted to hear that your experience purchasing your new Audi A3 was so positive from start to finish.
It’s great to know you felt supported throughout the process, from our honest and pressure-free approach to your part exchange through to the detailed handover of your new car. Providing a fair, transparent and stress-free experience is exactly what we aim for, so your feedback means a great deal to the team.
We hope you’re thoroughly enjoying your new Audi A3 and look forward to welcoming you back to Walton Audi in the future. Thank you again!
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review! We’re delighted to hear you appreciated the regular updates on your car’s build and delivery.
Keeping our customers informed throughout the process is very important to us, so it’s great to know this made a positive difference to your experience.
We really appreciate your feedback and look forward to welcoming you back to Walton Audi in the future. Thank you again!
The experience at Audi Epsom was…
The experience at Audi Epsom was positive from start to finish.
Jason and the team were professional, helpful and super friendly.
5 kwietnia 2026
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review, Preetii! We’re delighted to hear your experience at Audi Approved Epsom was positive from start to finish.
It’s great to know that Jason and the wider team were professional, helpful and super friendly throughout your visit. We really appreciate your kind words and will be sure to share your feedback with them.
We look forward to welcoming you back again in the future. Thank you!
Hi and Thank You
Hi, our experience at the Walton branch was a very pleasant and enjoyable experience mainly due to the excellent service provided by the staff but mainly due to the attention and service provided by sales personnel Rahim Velji. He made us feel extremely welcome, provided us with all the information we requested, responded to our emails promptly and looked after us throughout. We are very happy with the vehicles we purchased and hope any future sales personnel match up to Rahim’s customer service. He has a very nice attentive and professional manner.
4 kwietnia 2026
Odpowiedź od Drift Bridge Group
Thank you so much for your wonderful 5-star review, Marie! We’re delighted to hear that you had such a pleasant and enjoyable experience with us at Walton Audi.
It’s especially great to know that Rahim provided such attentive, professional and responsive service throughout your journey. We’ll be sure to share your kind words with him – he’ll be thrilled to hear your feedback.
We’re so pleased you’re happy with your new vehicles, and your comments about the overall team experience mean a great deal to us. We look forward to welcoming you back to Walton Audi in the future. Thank you again!
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review, Tom! We’re pleased to hear you found our team quick and helpful.
We really appreciate your feedback and look forward to welcoming you back to Audi Approved Epsom in the future. Thanks again!
New car sales experience
Good advice and options provided by the sales exec. Quick and easy to do business with details of the finances clearly explained
29 marca 2026
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review, Steve! We’re delighted to hear that you had a smooth and positive experience with our sales team.
It’s great to know you found the advice helpful and the process quick and straightforward, with everything clearly explained. That’s exactly the experience we aim to provide.
We hope you’re enjoying your new car and look forward to welcoming you back to Walton Audi in the future. Thank you again!
Satisfied customers!
We dealt with the lovely Ryan Parker at Volkswagen Drift Bridge, Epsom and were very happy with the service we received from start to finish!
26 marca 2026
Opinia niezależna
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review! We’re so pleased to hear that you had such a positive experience with us at Drift Bridge Volkswagen.
It’s great to know that Ryan looked after you so well and provided excellent service from start to finish. We’ll be sure to pass on your kind words to him, he’ll be delighted.
We really appreciate your feedback and look forward to welcoming you back again in the future. Thank you!
An excellent experience buying a car at…
An excellent experience buying a car at Drift Bridge. Very friendly and happy to answer any questions I had. Especially Helen and James who both made it very enjoyable at every stage, from the first phone call to picking my new car up, what a great team they make.
A very customer, thank you.
29 marca 2026
Odpowiedź od Drift Bridge Group
Thank you for your fantastic review, Chris! We’re delighted to hear that you had such an excellent experience with us at Drift Bridge.
It’s wonderful to know that Helen and James made the whole journey enjoyable for you, from your first enquiry through to collecting your new car. We’ll be sure to pass on your kind words to them, they’ll be thrilled.
Providing a friendly and supportive experience is what we strive for, so your feedback means a lot to us. Enjoy your new car, and we look forward to welcoming you back in the future. Thank you again!
We purchased our first Audi - consistent issues lack of communication post sale
We purchased our first Audi — a 2020 Audi e-tron — from Drift Bridge Audi in Epsom in September 2025. The initial sales experience was positive overall, and the process of trading in our previous car was straightforward, although there was some pressure to purchase additional add-ons.
Unfortunately, shortly after collecting the vehicle, we experienced our first issue: a fault with the wing mirror camera. The dealership resolved this under warranty and provided a courtesy car without any problems.
However, since that initial repair, the vehicle has been plagued by ongoing issues and has returned to the dealership numerous times. These include:
• Nearside wing mirror/camera fault (replaced shortly after purchase)
• Persistent water ingress, first reported in November
• Sloshing noise inside the cabin (later attributed to a blocked drain, cleared on 26/01)
• Water staining to the headlining around the sunroof following drainage work
• Offside wing mirror/camera now intermittently faulty
• Signs of poor-quality previous bodywork repairs (overspray on the front bumper and missing trim)
• Excessive wind/road noise from the nearside front passenger door
• Vehicle entering fault mode on two occasions, rendering it undriveable
• Offside charging port has stopped working entirely since January
• Vehicle intermittently failing to turn on, leaving us stranded — with advice simply to “turn it off and on again”
In addition to the vehicle faults, our experience with courtesy cars has been frustrating. While our car has been in the workshop for extended periods, we have been repeatedly asked to return courtesy vehicles at short notice because they were part of the dealership’s sales stock and had been sold. This has caused significant inconvenience, requiring us to rearrange replacement vehicles. On one occasion, a “new” courtesy car was delivered with an engine warning light already present.
Given the frequency and seriousness of these issues — particularly water ingress, electrical faults, and evidence of prior repairs — we have completely lost confidence in the vehicle as a safe and reliable family car. We have requested either a return of the vehicle or, at minimum, an extended warranty to cover the duration of our finance agreement.
Despite multiple follow-ups via email and phone, communication has been poor, with little sense of ownership or resolution. The car has recently been returned to us after further investigation, although issues still persist, including a fault with the driver’s side camera.
We chose to support a local dealership and expected a premium experience from Audi. Unfortunately, based on our experience, we would not purchase another vehicle from this dealership — or the brand — again. I rarely leave reviews, but I feel it is important to share this experience so others do not encounter the same issues.
29 marca 2026
Opinia niezależna
Odpowiedź od Drift Bridge Group
Thank you for your feedback. We're sorry to hear that your experience did not meet expectations on this occasion.
We take all feedback seriously and are always looking for ways to improve. Our Service Manager, Ian Keen, has been in contact and we hope the concerns raised are now being resolved.
If there is anything further we can assist with, please do not hesitate to get in touch.
Very helpful staff
15 marca 2026
Odpowiedź od Drift Bridge Group
Thank you for your 5-star review! We’re delighted to hear you found the team very helpful at Audi Approved Epsom.
We really appreciate your kind words and hope to welcome you back again soon. 🚗
My first visit
Having presented myself at Skoda Driftbridge for the first time ever, with a fault with my car, they were able to fit it in to their schedule and have it returned to me within a couple of days, whilst able to find me a courtesy car. Through out my dealings with all members of staff I have received nothing less than total professionalism. Friendly, knowledgeable, able to answer any questions and helpful. I was always kept informed of progress, even though the repair was carried out quickly.
I thoroughly recommend Skoda of Driftbridge.
23 marca 2026
Opinia niezależna
Odpowiedź od Drift Bridge Group
Thank you, Bob! We’re delighted to hear your first experience with Drift Bridge Škoda was such a positive one.
It’s great to know the team were able to fit your car in quickly, provide a courtesy car, and keep you well informed throughout the process. We’re especially pleased you found everyone professional, friendly, and knowledgeable, that’s exactly the level of service we aim to deliver.
Thank you for your recommendation and fantastic 5-star review; we really appreciate it! 🚗
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