We were helped by Ben at the Reigate store. He was knowledgeable, friendly and very patient with us, allowing us to spend as much time as we wanted trying out the different mattresses. No pushing sale... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Every single concern I had going into this store was quickly sorted by Aaron, the store manager from what to buy and especially for me, disposal of my old bed which I thought would be a huge proble... Zobacz więcej
Great staff experience, we did a bed test to find the right types of bed, and we were offered tea / coffee. In addition, the staff gave us space when we were deciding which is great as sometimes sta... Zobacz więcej
We had a super service from Dreams Reigate, Kyle was the store adviser who helped find the right bed and mattress for us. He was very thorough and helpful with extensive knowledge which helped us pick... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
7 High Street, RH2 9AA, Reigate, Zjednoczone Królestwo
- 01772374354
4,7
Doskonała
113 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful
Very helpful, knowledgeable and friendly staff. I was given plenty of time to try out the mattresses and never felt under pressure, at the same time the assistant was still very attentive. I was very happy with the options that were presented to me and the whole process was easy and comfortable. I was happy with the prices and the number of options I had
15 października 2022
Opinia niezależna
Great customer service at Reigate branch
We visited the Reigate branch and Gabby was really helpful and welcoming from the moment we arrived.
18 września 2022
Opinia niezależna
The staff are friendly and knowledgeable
Kerryn was extremely helpful and friendly and she really knew her products, having a lot of knowledge to share. She helped me to use the sleepmatch machine, and made the whole process of choosing a mattress and relaxing one. Would definitely recommend.
4 lipca 2022
Opinia niezależna
Excellent customer service in Reigate branch
Excellent customer service in Reigate branch, staff took time explaining different types of mattress did not feel rushed. When mattress was delivered drivers were very careful taking kingsize mattress up stairs and removing old mattresss. After delivery found lot of unfinished threads on top mattress were stitching was not complete, spoke to customer service and replacement order no problems very helpfull. Replacement mattress delivered and again drivers curtious and careful. Really pleased with mattress and all round service provided. Well done
8 czerwca 2022
Opinia niezależna
Beautiful White Wooden Bed.
We were really happy with the white wood-framed bed that we bought from Dreams in Reigate. The delivery came within 2 weeks of our order and payment. The bed was delivered upstairs in our bedroom and was very easy to assemble. Now it is comfortable and looks very attractive.
2 marca 2022
Opinia niezależna
Fantastic service from start to finish.
Fantastic service from start to finish.
In the store the lady was very knowledgable and made buying our bed easy.
The delivery team were simply the nicest most helpful guys -
This was our second purchase from Dreams and we would only ever go back to Dreams in the future.
We will be recommending them to friends and family.
3 lutego 2022
Opinia niezależna
Very happy with my item I brought very…
Very happy with my item I brought very happy with the sale man and delivery
29 grudnia 2021
Opinia niezależna
Visited Dreams at Reigate
Visited Dreams at Reigate
Pleasantly welcomed into the store
Politely asked what we were looking for.
Invited to try the bed assessment which actually confirmed our choice of mattress
An all round comfortable experience highly recommended
18 października 2021
Opinia niezależna
Really positive experience
Really positive experience. Felt valued as a customer, not rushed and not pressured.
19 września 2021
Opinia niezależna
Great experience at Reigate
Excellent service from Rachel who went above and beyond to help us. Very impressed with her knowledge and patience.
20 sierpnia 2021
Opinia niezależna
Extremely friendly professional help
Extremely friendly professional help. Good knowledge of their products and what suited our needs. All Covid safety guidelines well adhered to
11 maja 2021
Opinia niezależna
Refreshingly Enthusiastic
The service we had from the moment we stepped over the threshold of the shop to the delivery really was second to none and you can so rarely say that these days. It was just an overall positive experience. If there is one word I can use to describe the salesman to the delivery men it's enthusiastic. So refreshing and so lovely to feel that they all care about their role in my experience
7 maja 2021
Opinia niezależna
Could not be more impressed
Could not be more impressed. From the covid safety measures in place to the knowledge and friendliness of the staff. We had looked online and had some questions, all of which were answered. I expected a wait of a few weeks for delivery but it was 4 days!!
3 maja 2021
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.