We had such a lovely guy called Cameron help us during our visit. He was really helpful without being imposing, helped us with the sleep match and even gave us a drink while we wandered around, as we... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a look around at all the different types of beds saw the one we really liked ,meet a very nice lady who helped us with our choice she was very patient
Brilliant service from Sam & Dave,they were very polite and assembled our bed very efficiently. They protected our carpet by wearing shoe covers. The guys arrived on time and when leaving they tid... Zobacz więcej
We went to have a look after having the best night’s sleep following an overnight stay in a hotel. The lady welcomed us into the store and asked if we needed any guidance. We explained our situation... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 10 Castle Meadow Retail Park, NG7 1GX, Nottingham, Zjednoczone Królestwo
- 01156784044
4,9
Doskonała
292 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Pleasant staff!!
I have bought my beds from Bensons in the past.
We decided to buy an adjustable bed and went to Bensons. However, the salesman was awful. Only had 1 bed to show us and was rude and dismissive when we spoke to him. We left and went next door to Dreams.
We were met by Martin who very politely told us he was with a customer and he would be with us asap. He also asked if we’d like a drink.
What a difference!!
After a short time he put us on their trial bed and showed us a selection of beds and mattresses. We weren’t pushed into anything and left to our own thoughts.
We chose our package and arranged a delivery date.
The delivery men again were very polite and answered all our questions.
We know where any future beds will come from!!
14 grudnia 2025
Delivered on time in a friendly manner
Delivered on time in a friendly manner. Happy with the new bed and would definitely use dreams again.
14 grudnia 2025
Great experience
Great experience from the moment I entered the store to the delivery day. Helpful knowledgeable staff from start to finish, plus good information updates.
12 grudnia 2025
The Dreams staff are very warm and…
The Dreams staff are very warm and friendly and are very knowledgeable about their great products in a non pushy way which was a breath of fresh air compared to some of their competitors who just seemed to want to sell me a product regardless of suitability.
30 listopada 2025
Opinia niezależna
Very polite and welcoming nothing was…
Very polite and welcoming nothing was to much trouble for them to help you.
22 listopada 2025
Opinia niezależna
Great advice and help with the purchase…New bed purchase
Great advice and help with the purchase and has delivered a quality and comfy sleep
22 listopada 2025
I would encourage anyone looking for a…bed to go to dream
I would encourage anyone looking for a new bed .go to Dream they are fantastic .l had a great experience.
15 listopada 2025
Opinia niezależna
My son and I visited the Nottingham…
My son and I visited the Nottingham store at Castle Marina for assistance with purchasing a pillow. As we approached the pillow section, a gentleman named Denier kindly offered to help us. My son wasn’t entirely sure which pillow he wanted, so Denier took the time to explain the different features and even encouraged him to test them out on the bed. This was a wonderful experience for my son, who has been dealing with neck pain, and I knew that finding the right pillow would make a difference. After about 10–15 minutes, my son chose his preferred pillow, and we left very happy. He absolutely loves his new pillow, and we’d like to thank Denier for his kindness and excellent customer service.
9 listopada 2025
Opinia niezależna
Good honest advice from the chap that…
Good honest advice from the chap that sold us the bed
21 września 2025
Mattress
From the help we had in store selecting the mattress to the delivery everything was 1st rate
18 października 2025
Really helpful staff and the bed…
Really helpful staff and the bed machine was great. Helped me make decisions on the type of mattress I need.
Fast delivery slot too.
12 października 2025
Opinia niezależna
Great service
Great service, made time for you.
Friendly staff
The bed is great and a great price
31 sierpnia 2025
The salesman was professional and…
The salesman was professional and friendly without being pushy. He advised us regarding our purchase, and we are very happy with our new mattress.
31 sierpnia 2025
Went in to browse and tried the bed…
Went in to browse and tried the bed that works out the best mattress for you. Lovely assistant helped me buy the mattress suitable for me
27 sierpnia 2025
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Coffin beds
Here are some photos of the so called bed which we refer to as the coffins.
Do not use these,we spent nearly £2500 on the bed and after 12 mths it where like a coffin sunk,I work away 4 nights aweek so it had been slept on my side for just 144 days and they said it was acceptable,told them I would post the photos so here they are.
As soon as it's possible I will take it down to the shop to show potential customers what dreams beds are like,sorry that you will lose alot of money but so have I, I need to buy another bed now. Sorry cannot upload photos at the mo ,as soon as I can I will,
In the meantime time please don't use this company, go to a reputable company. I'll get photos one way or another on here.
25 sierpnia 2025
Opinia niezależna
Odpowiedź od Dreams - Nottingham Castle Marina
Good morning Kev,
Thank you for your recent review.
I am sorry to hear that you are dissatisfied with the items that have been delivered to you.
We will once again request further details via Trustpilot so that we can look into this further for you.
Kind Regards,
Wayne
Reluctant husband lol !
My husband said he didn't want a new mattress but your sales person made it all go well so kudos to him, he was a student so just working to keep himself afloat making some pennies what a lovely thoughtful young man .The young man was courteous and knew how to speak to us and elderly couple made the experience a good one.
14 sierpnia 2025
Great instruction by the staff in…
Great instruction by the staff in Nottingham who
made us feel so welcome and pointed us in the direction
of our now new beds.
11 sierpnia 2025
Doświadczenie Trustpilot
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