In store service: efficient, friendly & honest, didn't push me to exceed budget. "Sleep Match" was cool! Delivery : kept well advised of progress, quick & friendly Bed : easy to assemble and comfy... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From our experience with George the sales gentleman to the delivery of the bed and mattress all went very smoothly. So far no problems have arisen. Staff very courteous and helpful.
Faultless communication from the delivery team & speedy set up of the new bed. Really happy with our purchase & would recommend both the service & the product!
Good overall experience from Dreams from store to delivery . Pleased with my new bed / mattress . Shout out to the delivery guys who went above and beyond to assemble my bed and take away all packagin... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
1 Seafield Road, EH6 7LE, Edinburgh, Zjednoczone Królestwo
- 01315 530213
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good service
Very good service. Helped a lot, advice how to assemble and took bed upstairs for me.
Beautiful bed frames and comfy…
Beautiful bed frames and comfy mattresses catered to one’s needs
Very happy with our Dreams purchase…
Faultless communication from the delivery team & speedy set up of the new bed. Really happy with our purchase & would recommend both the service & the product!
Dream on, dream on, dream until your dreams come true
In store service: efficient, friendly & honest, didn't push me to exceed budget. "Sleep Match" was cool!
Delivery : kept well advised of progress, quick & friendly
Bed : easy to assemble and comfy as...
That'll be a thumbs up from me! 👍
Good service from the office and the…
Good service from the office and the delivery men. The mattress is very very very good. No more back pain
From our experience with George the…
From our experience with George the sales gentleman to the delivery of the bed and mattress all went very smoothly. So far no problems have arisen.
Staff very courteous and helpful.
great experience from initial shop…
great experience from initial shop visit to product delivery and so far using the bed and mattress
Both the purchasing process and the…
Both the purchasing process and the delivery were painless. Mattress is as comfortable as we remember from the shop
My beds are beautiful and came really…
My beds are beautiful and came really quick I love them the gentleman Godfrey that served us instore helped us look for everything we were looking for the delivery was very fast and efficient and beds built in rooms of choice very happy
Good overall experience from Dreams…
Good overall experience from Dreams from store to delivery . Pleased with my new bed / mattress . Shout out to the delivery guys who went above and beyond to assemble my bed and take away all packaging although this was a delivery only booking ! . Thanks Dreams . . .
Delivery staff were excellent and the…
Delivery staff were excellent and the new mattress is exceptional thank you Dreams
A good night's sleep!
Excellent service at store.
Efficient delivery of new mattress and removal of old one which I was unable to cope with.
Immediate relief of my back problems.
Good night's sleep!
The staff were amazing
The staff were amazing. So helpful and patient with me! Love my mattress!
Having good nights sleep in our new…
Having good nights sleep in our new mattress now,
Cosy cosy cosy, infact to cosy to even get up lol.
Great experience with George
We had a great experience with George. He was friendly, knowledgeable, and really took the time to help us find exactly what we needed. Nothing felt rushed, and his advice made the whole process easy. Excellent service from start to finish! We are returning customers and will be recommending that store to anyone needing a new bed or mattress.
Great experience with Godfrey in the…
Great experience with Godfrey in the Edinburgh store. Excellent knowledge of the products, he listened to my needs and explained the best options. Very happy with my purchase and the great customer service I received.
Great experience in the showroom with a…
Great experience in the showroom with a very patient and informative salesman and a brilliant mattress and bed bought!
Great purchase experience
Experience brilliant from the time we first talked to someone about what sort of bed we wanted to the ultimate delivery of our mattress. Really honest; no hard sales manner and a joy to deal with
I would like to highly recommend…
I would like to highly recommend Manager George and his team at Dreams. No pushy sales tactics here - just great service and product knowledge. This whole team made bed shopping fun and so it was easy to choose a bed and mattress without feeling pressurised or overwhelmed. I got the tempur pro plus and bed frame and can’t wait for it to arrive!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







