The Jay K Sleep motion beds and Navy velvet frame look marvellous. Coupled with the Tempur Pro Air Plus Smartcool mattresses make this bed just divine to sleep on. We had the best night's sleep ever.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Nina spent time with us first taking measurements on the 'test bed' and then letting us try out the various beds that matched our requirements. At the end we chose a Tempur mattress and we are pleased... Zobacz więcej
We went in knowing what we wanted told the salesman who quickly sorted it for us and gave us a nice discount too. Very polite, helpful and no hard sell. Good all round experience and we are delig... Zobacz więcej
Absolutely fantastic mattress should have got one years ago , never slept so well . Back ache , knee and shoulder issues virtually gone and only had it 2 weeks . Well worth the extra money if you thi... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 4 Meteor Retail Park, DE21 4SY, Derby, Zjednoczone Królestwo
- 01332 341891
4,9
Doskonała
467 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service and assistance…
Great customer service and assistance in choosing the right bed for my daughter. Very knowledgeable staff and not pushy.
Third bed from Dreams and always come up Trumps!
20 stycznia 2026
Friendly and knowledgeable staff and…
Friendly and knowledgeable staff and able to try all mattress options.
31 stycznia 2026
Opinia niezależna
Great, easy no pressure service
Adam was great and super helpful answering all our questions quickly. We got to the mattress which was right for us after using sleep match and a couple of tests on different types. Lets hope he's still around in 10-20 years when we need a replacement.
25 stycznia 2026
Excellent customer service
Excellent customer service from moment we walked into store to our new mattress being delivered. Everyone so friendly, polite, knowledgeable and helpful.
17 stycznia 2026
Dreams Derby
Excellent customer service from Dreams Derby especially from Nina. Very much looking forward to receiving our new bed and mattress very soon!
13 stycznia 2026
Opinia niezależna
Good quality. Good delivery
Delivery was flawless. Mattress and base are exactly as advertised. We are very happy with our purchase!
9 stycznia 2026
My dreams experience at derby meteor center
The lady in the shop was very helpful and knowledgeable, the delivery was on time and straight forward, also they were very polite and considerate, and respectful they wore shoe coverings as not to get any dirt on my carpets.
I am more than satisfied with the mattress and also my experience with dreams.
Keep up the good work.
15 grudnia 2025
Excellent purchase experience!
Really impressed with the purchasing experience.
Stanley was friendly, professional & knowledgeable & sorted us out our dream bed at a fair price.
1 stycznia 2026
Opinia niezależna
Great products and service
Very friendly, knowledgable and patient staff. Product range is great and lots of beds, mattresses and pillows to try in store. Great service and happy with our purchase.
26 grudnia 2025
Opinia niezależna
Amazing purchase experience. They made us feel like a good “Old Fashioned” customer.
We went to purchase a couple of TV beds along with mattresses from you Meteor Centre store in Derby and from the moment we entered the building John and his staff made us feel very welcome and did not hesitate when I asked “Cheekily” for a coffee but this was no trouble to the staff at all. In truth we felt like we were and would always be a very valuable customer.
Our experience was just second to none. Many thanks to John and all the staff at the Meteor Centre in Derby, we will definitely be back to purchase our next bed.
23 grudnia 2025
Great all round service
Great customer service in the store, really helpful and gave us lots of options at different prices. The delivery was super efficient. Really pleased with the new bed. Would definitely use them again.
20 grudnia 2025
Dreaming well…
Staff were very professional and after consultation helped us to choose the right bed for us, which is great.
Delivery was also equally professional
We are loving the bed and sleep has improved
Very happy customers
19 grudnia 2025
I bought my previous mattress to my…
I bought my previous mattress to my regret. I didn’t find it comfortable so I bought a topper which was an improvement. After 2 years I had a cash bonus so I sought advice at Dreams & bought a new mattress & my sleep has improved lots.
15 grudnia 2025
Very good
Very helpful staff and good quality products. We bought a Tempur mattress which took a couple of days to get used to, but its very comfortable.
23 listopada 2025
The customer service provider
The customer service provider - very helpful and knowledgeable and helped me choose a bed quickly. In and out no time wasted. 💪
23 listopada 2025
good and helpful advice from the start
on entering the shop we were greeted warmly offered a drink and shown around to what was available without any sales pressure
7 listopada 2025
Polite expert advice and great customer service
Instantly approached and helped during my visit to the store. Polite and knowledgeable and took her time to explain the different mattress types, and answered the 100’s of questions that we had. In all a pleasant experience and we walked away with what we needed and an amazing few extras thrown in. Thankyou and well done.
1 listopada 2025
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.