I visited the Dreams Store in Filton recently hoping to find a new mattress. Eva welcomed me to the store and after setting me up on the SleepMatch machine, gave me a cup of coffee (with a biscuit) w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was assisted by the brilliant Eva who gave great advice and worked to ensure that my budget was met. My sleep position was monitored and I was shown a selection of beds. Eva was enthusiastic, kno... Zobacz więcej
Excellent service, greeted at the door, offered refreshments Good advice given and patience shown with my elderly mother. Couldn’t ask for more
We visited Dreams at Shield Retail Centre at Filton Bristol today, we were serve by Sophie . Sophie greeted us with a smile and engagement manner and attitude which was lovely . Sophie product k... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
The Shield Retail Centre, BS347BR, Bristol, Zjednoczone Królestwo
- 01173137471
4,9
Doskonała
164 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
excellent very comfy
31 stycznia 2025
The Proven Bed Experts
From the time we entered the store we felt that we were in good hands. The computer diagnostic for which was the best mattress for us has been proved spot on, the bed is very comfortable and takes in to account our sleeping positions. Delivery was confirmed and on time and we were kept informed of delivery throughout.
A brilliant service from start to finish.
24 stycznia 2025
The assistance julie was very good we…
The assistance julie was very good we layed on the bed to get are posture to recommend which bed to go for nothing was to much from julie. We were not rushed to decide on a purchase we even were offered a coffee.
10 stycznia 2025
Opinia niezależna
Great experience from start to finish
2 stycznia 2025
We find our bed really comfortable it…
We find our bed really comfortable it does everything we expected it to do.
23 grudnia 2024
Great advice from the lady at Filton…
Great advice from the lady at Filton dreams love my new bed perfect choice
10 grudnia 2024
Excellent customer service
Really helpful and pleasant sales assistant. Showed us the sorts of bed we wanted. Answered all our questions and gave advice and explained various things to do with the beds and pillows (We also bought pillows). Gave us plenty of time to make up our minds. Explained that we could take delivery at alter date and also alter it if necessary. Excellent customer service. Plus the deliverymen were great and very efficient.
23 listopada 2024
…Purchasing my Dreams bed
Everything about purchasing my bed was 100per cent. Louise who sold us the bed was not pushy but knew her job inside out. We had a thorough test of all the beds that fitted our criteria. It was a slick sale. The testing of the pillows was good too and both bed and pillow met the standard I would expect.
Delivery was on time,the men who dismantled the bed were polite and pleasant and they took my old bed away. The whole procedure was seamless. Well done. I have recommended Dreams in Filton to friends.
30 października 2024
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Its the overall poduct not the shop I want to comment on
We are an elderly couple,I am under 5ft in height.We are finding the bed too high (this was not mentioned at the time of purchase) We bought luxury silk feel linen and we are finding making the bed very heavy work.
26 października 2024
Odpowiedź od Dreams - Bristol Filton
Hello Kathleen,
Thank you for taking the time to leave your review. I am sorry to hear that you are not getting on with your new mattress. I have left you a voicemail and have sent you an email so we can discuss this further. I look forward to hearing back from you.
Simon
Very helpful staff in showroom
Very helpful staff in showroom. Delivery and removal ran very smoothly
22 października 2024
Good instore experience
Good instore experience, easy process, delivery went smoothly.
25 października 2024
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff, especially Julie, definite 10 out of 10
19 października 2024
Friendly, helpful and interested.
Staff were very friendly, knowledgeable and helpful.
Did me a great deal on the items I wanted. Thank you.
12 października 2024
Polite welcoming service knowledgeable…
Polite welcoming service knowledgeable staff, good delivery date but I haven't received my mattress yet , it's due next week.
27 września 2024
Opinia niezależna
Easy to talk to member of staff who…
Easy to talk to member of staff who wasn’t pushy
Delivery was quick, drivers very friendly
22 września 2024
Janine was absolutely amazing
Janine was absolutely amazing. She talked us through everything and couldn’t do more for us. She got us the mattress we want. Top of the range customer service and mattresses. Thanks Janine!
19 września 2024
Opinia niezależna
Our bed was delivered by two lovely…
Our bed was delivered by two lovely friendly men,polite and helpful.
29 sierpnia 2024
Repeat customer at Dreams
Repeat customer at Dreams. Bought bed frames before, and this time bought a mattress for the spare bedroom. Generally happy with the quality of the products and in-store experience.
18 sierpnia 2024
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.