I visited the Dreams Store in Filton recently hoping to find a new mattress. Eva welcomed me to the store and after setting me up on the SleepMatch machine, gave me a cup of coffee (with a biscuit) w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was assisted by the brilliant Eva who gave great advice and worked to ensure that my budget was met. My sleep position was monitored and I was shown a selection of beds. Eva was enthusiastic, kno... Zobacz więcej
Excellent service, greeted at the door, offered refreshments Good advice given and patience shown with my elderly mother. Couldn’t ask for more
We visited Dreams at Shield Retail Centre at Filton Bristol today, we were serve by Sophie . Sophie greeted us with a smile and engagement manner and attitude which was lovely . Sophie product k... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
The Shield Retail Centre, BS347BR, Bristol, Zjednoczone Królestwo
- 01173137471
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The mattress is very comfortable
The mattress is very comfortable. I am still getting a stiff back first thing in the morning, but it seems to be getting easier.
Great service from the dream team.!
Great service from the dream team.!! Nothing was to much trouble. The choices were great. And the prices were brilliant. Jennie was fantastic, Well recommend going there ! 10 out of 10.
The bed looks great,haven't slept in it…
The bed looks great,haven't slept in it as it's in the spare room.The staff were very friendly and the delivery men were great.
Tanya
Our experience was brilliant from colleagues in store to delivery drivers brilliant 5 stars
Our experience when recently buying a…
Our experience when recently buying a new bed from Dreams was a very good. Professional staff to help us along what would have been difficult to make the right decision and why with plenty of encouragement to try different designs.
We would recommend anyone to use Dreams, we are sure they too will be satisfied!
Happy customers!
We were helped to choose a mattress which are really pleased with and we are enjoying very comfortable nights sleeps. The mattress has helped to reduce our aches considerably and we are very grateful for the guidance we received.
Great experience,really friendly and…
Great experience,really friendly and very knowledgeable about all the beds/mattresses.Good to try before you buy
Excellent service from Dreams at Filton…
Excellent service from Dreams at Filton Bristol served by Alexander on 30th January ..Delivery 7th Feb was straightforward by both men,they built my bed in around a hour ..thank you ..
The second one we went into was…
The second one we went into was absolutely brilliant service he understood our needs and listen to us. The 1st one was below par as far as I was concerned
Really lovely and knowledgeable people
Really lovely and knowledgeable people, right from when we first walked into the store, through listening to us and advising on what we needed followed by a lovely and really thoughtful delivery team. Thank you, everyone!
Ive had my new mattress for just over a…
Ive had my new mattress for just over a week and i love it very very comfy,thank you dreams sleeping so much better.
There was no rush in deciding which…
There was no rush in deciding which mattress was best for me. The sales assistant was very helpful.
Would recommend this very comfy mattress good for…
Would recommend this mattress good for aching bodies, very comfy
Sales person welcoming
Sales person welcoming, very helpful and put us at ease. During paperwork we had coffee and agreed a delivery date. Confirmed we were happy and anything else besides protector we wanted.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Extremely disappointed in this purchase
The mattress which we purchased was much softer in the shop than the one which was delivered. I have never slept in a harder bed. I wasn't told when I bought it that it would take up to 100 days to soften up. What I was told was that if after (up to) 100 days I still wasn't happy, I could change it for a different one. I wasn't told that I would have to pay £95 for admin, plus delivery to bedroom (£29), plus the cost of the 'better/softer' mattress. I've bought mattresses before and not had to 'wear it in'. I can't be sure any mattress in Dreams is as it is in the shop. I am told it is because the shop models are 'laid on' by hundreds of customers, hence the reason they are softer. What is the point of selling goods not as those in the shop. I am very disappointed in this purchase.

Odpowiedź od Dreams - Bristol Filton
Doświadczenie Trustpilot
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