Having bought from Dreams before and been happy with the service I decided to go back and see what offers were on over the bank holiday period. I was looking for a 4ft gaslift storage bed with mattres... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 6 and 7 Roundswell Shopping Centre, EX31 3NH Barnstaple, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dreams' customer service is top notch. The guys were professional, wore shoe coverings and communicated what they were doing at all times so it was clear throughout. They also struggled to get the mat... Zobacz więcej
I have been happy with the service Dreams has given me throughout my experience of purchasing a new bed. Everyone was patient, considerable and helpful. My only complaint is having to be fully compu... Zobacz więcej
I like my new mattress, but my wife had the same, but she has had to go back to her old mattress. We have a double electric bed and she thought that she had better change hers as I changed mine but sh... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 6 and 7 Roundswell Shopping Centre, EX31 3NH, Barnstaple, Zjednoczone Królestwo
- 01271615278
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
still getting used to it!
VERY GOOD SERVICE FROM ALL STAFF
VERY GOOD SERVICE FROM ALL STAFF, AND THR PRODUCT IS VERY GOOD
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Very firm
Very firm. I have given it 6 weeks in the hope it would get softer, but alas, I'm not sleeping. Hope to receive a replacement,as we have 100 days trial.

Odpowiedź od Dreams - Barnstaple
Great service
The bed was delivered on time by very professional and helpful staff. What else can you ask for? Thank you all.
Good mattress…
Good helpful people in the store who listened nd explained everything. Good delivery driver who phoned with a delivery time and arrived on time, told us the frequency of turning mattress round. It took a couple of days to get comfortable with the new mattress but now I’m really comfy and happy. Would definitely use Dreams again.
A positive shopping experience.
It was nice to step into the store without being “pounced “ on straight away . I had time to browse before help being offered . The assistant ,Shelby, was friendly and knowledgeable. I was given time to consider my purchase . She calculated the best price for me . I was kept updated about the delivery date and time . The delivery crew were respectful of my property and gave assembly advice . I had wrongly thought I’d paid for assembly of the bed but found it quite straightforward. So far I’m very pleased with my purchase.
Fantastic customer service
Fantastic customer service, couldn't ask for better..Mattress,Bed, ottoman are lovely and have transformed my bedroom..
Tempur and Dreams Ticks All The Boxes
Ordered on Line after excellent customer service at the Barnstaple Shop. Having the ability to use the test bed at the shop was great as it made sure we were able to order the correct type of mattress.
Delivery was on time and handled well, including removal of our old mattress.
The Tempur Mattress exceeded our expectations and have both slept far better. Highly recommend both Dreams and Tempur.
Great service brilliant staff A+++
The in-store experience was first class…
The in-store experience was first class with no sales pressure being exerted.
The bed, adjustable, was delivered on the date specified and the two delivery men could not have been more professional and put the bed together without fuss. All in all, a pleasurable buying experience.
Excellent customer service
From the team that served my daughter in your showroom to the delivery team they are polite and professional and very knowledgeable.
Service with a smile!
From entering the store, asking questions, testing the mattresses, placing the order and finally taking delivery of bed I was treated with courtesy, kindness and would recommend this store to anyone who asked.
Staff very courteous and helpful
Have reccomended this conpany to…
Have reccomended this conpany to friends and family. A really comfortable bed and good value for money.
Dreams Mattress
From buying the mattress to delivery excellent service would recommend Dreams every time
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







