I ordered a wig for my birthday that was very expensive and once received, it was nothing of what was described online. I contacted their support in hopes of getting my money back and they refused to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
This company is Amazing the hair didn’t take long to arrive and I was able to speak with admin about the process of receiving the order, so happy I purchased from Dorsanee hair as the wig came out goo... Zobacz więcej
I love this wig so much! The hair is incredibly soft and natural-looking, and it doesn't tangle or shed easily. The deep, wavy texture is beautiful and maintains its curl even after multiple washes... Zobacz więcej
I bought three units from Dorsanee Hair. The lace doesn't work perfectly, but after trimming it, it's okay. Dorsanee wigs are more durable than namebrand synthetics. The natural black color works for... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Dorsanee Hair, reveal your unique charm. When you wear Dorsanee Hair, you become the focus of all eyes. Our designers carefully select high-quality human hair materials and use advanced hand-woven techniques to create flowing, natural, and textured hair for you. Whether for daily life or important occasions, Dorsanee Hair will be your secret weapon to shine. We continuously draw on global fashion trends, incorporating popularity, classics, and innovation into product designs, making every Dorsanee Hair wig radiate irresistible charm. Various lengths, colors, and styles are available, which can create strong personal fashion styles as well as natural daily images. Wearing Dorsanee Hair, renew your look. Our detachable design seamlessly blends into your existing hairstyle. Easily manage and change styles, and you will enjoy the convenience brought by wigs. Healthy and comfortable materials ensure a comfortable experience all day long. Choose Dorsanee Hair and meet the most beautiful you. While pursuing fashion charm, we also focus on product safety and applicability. Making your life more wonderful is our unchanging original aspiration. Dorsanee Hair, a leading international fashion brand, provides high-quality wigs to reveal your unique charm and make your life more wonderful.
Dane kontaktowe
Rm05,21F,Building D, IFC|Weiwen Road , Banjiehe Street , Weidu Distric, 461000, Xuchang, Chiny
- 1-(646)-644-4220
- support@dorsaneehair.com
- www.dorsaneehair.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First order, wig length and density not as advertised
This was my first time ordering from this company. On their website, the wig I ordered showed fifty nine reviews, all rated five stars, which influenced my purchase. After the wig was delivered, it was immediately clear it did not match the listing.
The wig I received was very thin with uneven short layers and did not resemble the product photos or description. I contacted customer service within their stated return policy and provided photos.
Their response was to explain that lace wigs are naturally shorter in the front and lighter in density, and that some customers trim the hair themselves. They stated the wig was normal and well balanced, and offered either a small partial refund or a discount on a future order. No option for a full refund was provided.
When I requested a full refund for an item not as described, I did not receive further responses or return instructions.
After this experience, and after noticing that all wigs on the site appear to have only five star reviews with no visible complaints, I believe buyers should proceed with caution.
Deep water wave wig
I ordered a deep water wave wig honeyblond and im in love with the wig. Its beautiful and i got so many compliments for the wig.
I bought the ombré red rose pink blonde…
I bought the ombré red rose pink blonde wig it’s so beautiful I love it, you should definitely buy it! Amazing density very thick and silk hair
I have had a Great Experience
I have had a Great Experience, I ordered the pixie cut wig as well as a 30 in deep wave wig , I ordered them both on the same Day , it took about 9 days total to get here , I couldn’t really “track” my package, so I was a little worried at first , I’ve not installed my 30in yet but I did install the pixie (so cute) The hair didn’t shed and it was NOT a Funny Smell , my lace was Full on both units and Full , I can’t wait to install the 30in I will be back to write a review about that one in specific, once it’s installed
This wig is amazing it's beautiful and…
This wig is amazing it's beautiful and soft I got the full lace and I can't say enough about how realistic it is. It did shed more than I thought but it held up I love ❤️ this wig thanks so much💕💕💕🎉🎉
Costumers service is very helpful and…
Costumers service is very helpful and the wigs are pretty
Do you really respect your customers??
Your order has been picked up by shipping company⁉️This is the response I got from Dorsanee Hair after I asked for shipping information. I purchased a wig on 12/26/25. I contacted on 1/2/26 ONLY to get shipping information, because we have had thefts in my area. Today is 1/6/26 end of day, and I have no product or shipping information. Dorsanee you think we like wasting our hard earned money⁉️You can’t treat your customers like trash and think it won’t affect your bottom line.
Dorsanee, if you did right by your customers, you could have “Customers for life!” It is your job to give us the information we request from you.
You only see money, we see a company that we hope becomes like family.
Pearl
18 days
Ok so the hair finally did arrive and it took about 18 days total from order to delivery. Noted. Now as for the hair, I ordered the pink and gray skunk stripe/ombre. It appeared that I’d gotten what I ordered, it was true to length and looked like the picture. I usually like to wash my wigs before wearing them. Glad I didn’t do that this time around. I wore the wig about a week before deciding it was time for a wash. My wig is blonde now. I expect a little of the color to rinse out during a warm wash sure, but ALL OF IT?? Not to mention when you put heat to it, it burns and changes the color of the hair so you have to keep heat settings below 400 to prevent that.. So $275-$315 for this wig was a little excessive for me. It should’ve have been at least 75-100 dollars
cheaper. That’s my final review for you Dorsanee.. 3 stars.. Do better.
This company is honestly amazing
This company is honestly amazing. I got my package very quickly, the wig was so beautiful. They are so quick with their responses, I will definitely be ordering again. I brushed out the beautiful curls already but the hair is so thick and beautiful. Thank you so much.
I have just about made a final…
I have just about made a final commitment to not purchase on line. When I received my package from Dorsaneehair I was amazed. This is what I ordered to the expectation that I imagined! I will purchase from the again and you can truly trust their product. Thank you for caring about the product you send out to us.
I ordered the pink skunk stripe ombré…
I ordered the pink skunk stripe ombré blonde and pink highlights body wave lace wig and when I tell you this wig was so good. It held the curls nice, minimal shedding and nice tone of color. The lace was great as well.
It took 2 weeks to receive my unit
It took 2 weeks to receive my unit. When it came the lace was white lol. I had to put tons of make up on it to use for tint, it is huge..I can put 2 of my heads in it, it was supposed to be a full lace part anywhere..nope! It was supposed to be 24" more like 20" compared to my other wigs..the hair sheds a lot the quality is ok its soft but I will not buy another one..I only wear this wig with a hat on.
Ordered my wig on the 4th
Ordered my wig on the 4th. I was under the impression these were made in the US. The one I ordered is being shipped from China. Its been "in transit" but also says ready to ship? Its been almost 2 weeks. I have no idea what is going on with the shipping. Its like it's been in some kind of shipping limbo. I dont even have an estimate on date of arrival. Some people leaving reviews say it can take a month or more, while others say it shipped quickly. Im glad I didn't spend as much as some folks on here, but damn. Needs better communication witb customers, reliable shipping updates and if it's from China, say that. If yall saying you're US based, you're lying. Eill leave another review when or if I get my unit.
It takes very long for them to send…
It takes very long for them to send your package haven't seen the hair yet I'll give an update once it's here
Hair matts, sheds , and it’s thin !
I paid 250$ for this hair and after getting it installed it’s already shedding !! It’s matting up and it’s thin on top of that and that’s only been one week. Waste of money. This wig is trash. I’m asking for a refund of some sort.
Update : don’t trust this company. They stated they can give me a 30$ refund for a 256$ wig. No way ! lol what is that going to do? That is in no way a compensation. Then they tried to offer me 50$ discount towards another purchase. When I replied back for a more sufficient reimbursement, they ghosted me! I’m filing a dispute with my bank.
This is a fraudulent company selling horse hair …shoot I think a horse hair is better than this quality I’ve been provided.
The hair is very soft and beautiful
The hair is very soft and beautiful, I have got compliments from the times I've worn it, it beat my expectations, I would highly recommend.
I’m in loooveee with Dorsanee!
I’m in loooveee with Dorsanee hair the quality is insane. I wear mine daily for work and it still looks brand new. The density is perfect, not too thin or too thick. I've gotten so many compliments.
Amazing company they listen and they…
Amazing company they listen and they helped me with my order. Thank you for everything. They are very polite and communicative.
I have been shopping from Dorsane Hair…
I have been shopping from Dorsane Hair for a while now and I am never disappointed. I have been wearing wigs for years and never came upon such a good wig company! I will forever shop with them.
Même une étoile n’est pas mérité vous…
Even a star is not deserved you are liars with your false opinions, your wigs I'm going to be vulgar sorry but of the big M E R D E 💩, as soon as we open the bag I knew it was a quality M E R D I Q U E, 💩
Your photo and video are not in accordance with what we receive, your description that lies like human hair even the mane of a horse is better, the smell let's not talk about it, when my fingers pass through the hair very difficult and dry, the color olalala of the never seen I also asked for a customization that was not even carried out..
You talk to me about a compensation I don't sell refund me my money one point that's all.. you think throw away our money like that we try to trust you and you eat our money like that God is great.
Know that if I don't have a full refund I will pollute all your publications
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