doors2floors.co.uk Recenzje 

129
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Do not give this company your money, they will NOT fulfill there side of the contract you will wait months for your (damaged) doors then no one will reply to your messages or emails, they are a disgra... Zobacz więcej

Oceniono na 5 z 5

The service we received from Doors2Floors really stood out. We were desperately searching for a particular door design that we needed, along with next-day delivery. They responded promptly an... Zobacz więcej

Oceniono na 5 z 5

Absolutely amazing service from start to finish! We needed a bespoke-sized door to match a standard-sized door in exactly the same design. From the very first contact, the communication was fant... Zobacz więcej

Oceniono na 5 z 5

Have used these guys multiple times now for internal doors as a trade customer. They are always quick to answer the phone and reply to any texts within minutes every time. On multiple occasions they h... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca drzwi

Napisane przez firmę

Leading Online Retailer of Internal Doors & Flooring. Wide range of Fire doors, Glazed & Period doors. Hundreds of Designs to Choose From Our Online Sales Website. Products Delivered Throughout The United Kingdom With High Stock Levels at Fraction Of High Street Prices With a Warm Friendly Service With Direct Despatch from Our Warehouse Within Our Transport Network.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

129 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(129)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 32

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Superb customer experience

Superb customer experience. Came in store and not fully decided on what we wanted. The worker showed us their portfolio of doors which were similar to our preference & kept our best interests at heart, not trying to sell the most expensive door. The doors were delivered on time, efficiently with no fuss whatsoever. Brilliant service

11 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Amazing experience

Ordered Xl Oak Fully Finished Suffolk Doors for my new house. Spoke with Sufyan who is always on the ball and sorted everything out for me and was delivered swiftly. Really went above and beyond. Would definitely recommend

14 marca 2023
Opinia niezależna
Oceniono na 5 z 5

The Doors I have had at my apartment…

The Doors I have had at my apartment are amazing. They are strong heavy doors which I like to have. The service I received when I went to the show room was amazing. The staff were great and as was the experience. Showed me different types of doors and they really envisioned what I wanted.

1 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Purchased 2 doors from Doors 2 floors…

Purchased 2 doors from Doors 2 floors for my new conservatory and experience from start to finish was great. I didn’t even have an idea what type of door I wanted, gave the room colour and style I wanted and i was presented with 2 doors when i visited the showroom. Great quality doors for great price with great service no messing about

24 marca 2023
Opinia niezależna
Oceniono na 2 z 5

When i first ordered 1 door they were…

When i first ordered 1 door they were amazing. The door did have a little scrach but wasn't to fussed as it was at the bottom. Spole to the staff and they were happy to exchange but as it wasn't to noticeable i just kept it.

Second time round i ordered additional 7 doors with handles and hinges. The service which i received was terrible.

Firstly i didnt recive no email confirmation stating my order. But whenever i called up they requested a web code which should have been on my confirmation email.

Secondly they called me 30 minutes before delivering my doors without any notice what so ever. Normal practice is that they inform you that they will be delivering on such day but with this company it was literally 30 mins notice.

Thirdly the delivery came wrong. The doors arrived but no handles or hinges. Called them up and they got it sent out. When i did recive it they messed up the order again. Hinges were wrong and incorrect locks came.

I then called them up again and the staff said he will send the correct items with next day delivery. 2 days went by and still didnt recive anything. So i called them up again and requested for a tracking number. They stated they had to use a different courier and they could provide a traking number. 1 hour later i received a sms from dhl with my traking number. When i did check the status of my parcell it showed that it was just picked up shortly after my call.

As there was a huge delay i ended up having to by the extra materials from a local shop and return the wrong hinges and handles. They said they will refund in 3 to 5 working days. Took almost 2 weeks to get my refund as there was a 'delay'.

To sum up i will not be ordering from this company again. Nice people over the phone but to many mistakes.

1 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Do not use this company!

Ordered 2 pairs and 2 doors. The pairs were delivered after 6 weeks and were the wrong size. Then 2 months later I finally received the rest of my order and replacement doors. One door was a completely different style and damaged. Another was 2nd hand and had already been trimmed down.

I will not order from this company again and I would not recommend them to anyone.

19 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Cowboy firm avoid like the plague

I bought some very expensive doors from this company and had them delivered.

Arrived 6 weeks later instead of 5 working days and when they eventually arrived most doors turned out damaged and when I tried to contact the company they totally ignored my calls. My honest advice is avoid if you don’t want to be disappointed.

Have been advised to pursue via bank and possible court litigation.

22 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Bought 2 oak doors

Bought 2 oak doors, checked they were in stock and had them delivered in 24 hours, excellent service, kept informed.ed every step of the way. Would recommend..

11 marca 2023
Opinia niezależna
Oceniono na 1 z 5

The door arrived 3 week late damaged

The door arrived 3 week late, the door was severely damaged,I was offered 40,00 and told to use the door,chased for a replacement but advised manager not here,I have now reached out to my bank for a refund,very poor customer service and unprofessional

13 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Stay away

Ordered and "in stock" item which after 6 weeks hasn't shipped. Called them three times, every time there was an excuse why they can't look at it right now (warehouse closed, boss having another call etc) but promised to call back. Never happened. Three emails I sent to them were left unanswered. Working now to cancel the credit card transaction through my bank.

7 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Quality

Quality, price, delivery service all exceeded expectations. Will be recommending them as much as I can.

17 listopada 2022
Opinia niezależna
Logo doors2floors.co.uk

Odpowiedź od doors2floors.co.uk

Hi Sally.

Thank you for positive feedback

Doors2floors team

Oceniono na 5 z 5

Would absolutely recommend the team…

Would absolutely recommend the team were super helpful put my order straight through and I love my doors thank you. And especially to Ish for always coming back to me and being super efficient

11 października 2022
Opinia niezależna
Logo doors2floors.co.uk

Odpowiedź od doors2floors.co.uk

Hi Sadie,

Kindest Regards for being a Happy Customer Of Doors2Floors.

Doors2Floors Team

Oceniono na 5 z 5

Brilliant..!! From start to finish

I recently ordered a total of 11 doors (9 black Vancouvers & 2 Oak DX60s) from this company for 2 of my customers. I’m a self employed joiner/sole trader & I got let down with this order from another supplier, so I got in contact with these guys.
From start to finish they were brilliant, very helpful & great communication right through the purchase & collection process. I dealt with Ish mostly who was superb but all the staff I spoke too were top notch & I can’t fault em..I’ve no doubt i will be dealing with this company on a regular basis from now on..well done guys keep up the great work.
Many thanks
Marc (MT JOINERY SOLUTIONS)

12 października 2022
Opinia niezależna
Logo doors2floors.co.uk

Odpowiedź od doors2floors.co.uk

Hi Marc,

Thank you for being our valued customer. We are so grateful for assisting you With your Requirements. Sorry to hear you was let down by another company but we are Satisfied we have met your expectations. Thank you for your support In Driving Our Business Forward. We truly appreciate your business and look forward to serving you again.

Kindest Regards,

Doors2floors Team

Oceniono na 5 z 5

I bought my doors and other accessories…

I bought my doors and other accessories from them. Amazing service by Junaid who spent more than an hour helping me find the perfect products. As well as this the orders placed came quickly and on time. I would definitely recommend to others.

22 września 2022
Opinia niezależna
Logo doors2floors.co.uk

Odpowiedź od doors2floors.co.uk

Hi Gajen.

Thank you for positive feedback and much appreciated.

Doors2floors team

Oceniono na 1 z 5

Poor service and false promises

To be honest they don’t even deserve one star but had no choice. Very poor service make a lot of promises up until you place the order. Then do not update you. I had to chase my order several times and no one has the decency to call me back. I will never use this company and would recommend you all not to as well. I am a trader and this has affected my reputation as well. as they promised the doors to be delivered in a week and then kept fobbing me off to the point I have asked for a full refund. Sufyaan is totally a liar and did not return any of my calls to the point I rang from another number and gave another name and then I was able to get through to him. Still no luck with the doors. DO NOT USE THIS COMPANY

23 września 2022
Opinia niezależna
Logo doors2floors.co.uk

Odpowiedź od doors2floors.co.uk

Hi Mohammed,

Doors2Floors have systems in place to ensure all our customers are promptly informed for delivery slots well in advance. This has been noted within our transport team. Any further assistance required feel free to call our customer services team at 01924 457457 with any questions you may have. Our team are Doors2Floors are more than happy help.

Kind Regards

Doors2Floors Team

Oceniono na 5 z 5

Very pleased with the service I…

Very pleased with the service I received, delivering personally to my home at 8:30 in the evening, not many would do that for a customer

14 września 2022
Opinia niezależna
Logo doors2floors.co.uk

Odpowiedź od doors2floors.co.uk

Hi Dan.

Thanks for taking the time to leave us a review, we are delighted that you are satisfied with the service and products you received from Doors2Floors. All the best on your door installation.

Doors2floors Team

Oceniono na 5 z 5

Searched around for a couple of weeks…

Searched around for a couple of weeks before I made my purchase from doors to floors . Found they are the cheapest prices online. Polite and knowledgeable staff.Will buy again 👍

12 września 2022
Opinia niezależna
Logo doors2floors.co.uk

Odpowiedź od doors2floors.co.uk

Hi Amy,

Greatly appreciate your positive Feedback for doors2floors.
Thank you for the 5 ***** Recommendation.

Doors2floors Team

Oceniono na 5 z 5

Amazing service by the staff

Amazing service by the staff.
Bought my doors and handles from them.
Speedy delivery
Product on point high quality . Second time I have used them an I will be ordering from them again. Will be recommending you guys to friends and family for sure . Keep up the good work

10 września 2022
Opinia niezależna
Logo doors2floors.co.uk

Odpowiedź od doors2floors.co.uk

Hi Aky,

Thank you for Positive Feedback. Your Most Welcome. Enjoy The New Doors in you Home.

Kind Regards

Doors2Floors Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej