Dolls Kill Recenzje 

I’d love to take the time to shout out Jaen!! She was so quick in getting back to me with my missing item in one of my orders. Can’t wait to buy more!!

I had a order issue and contacting customer service didn’t disappoint me at all. I was really worried i wouldn't be able to get this issue fixed but had received so much support, specifically, Paige really helped me resolve my issues and really took the time to get things right. very understanding and helpful team!!

super nice and helpful customer support team<3

I had an amazing experience with Jaen. I needed a one day extension for a return window and they answered me right away. Very smooth return process and smooth customer service.

I wish I could do 0 stars. Never got my order, contacted them numerous times trough the form they have on the site. Getting some stupid automated response from some bot Maya, that it’s not shipped for weeks. No phone number to call and no way to cancel the non shipped order. Stay away from this company!!!!

I’ve placed multiple orders through Dollskill over a couple of years, overall I’ve had great experiences.
When I’ve had any issues, customer service has always helped, all of my items have been great, and if I had any issues, customer service is fast at fixing them! There’s always so many great deals!! I’ll definitely keep returning :)

Dollskill and I started off on rocky ground, but the last two experiences I have had with their customer service have entirely changed my opinion. Through both interactions, support was kind, patient, and genuinely concerned about getting my issue resolved. I never once have had to chase for an update. One of the issues was my own fault - I thought I had dropped off my return, then found it buried in my backseat - and Chelsea didn't miss a beat, stayed kind, and kept me updated throughout the process of my return so I always knew what was coming next. Honestly, one of the best shopping experiences I've had in a long time.

I love their affordable prices and different aesthetics
More than that they’re always willing to work with me about anything and I seriously appreciate that

They were so helpful with my return when I accidentally added something extra in there. Very responsive and full store credit!

Dolls Kill's return policy seems to have improved since the last time I purchased from them. In the past, you could only receive a refund as a gift card or a partial refund to the original form of payment. With my last purchase, unfortunately, the products I received arrived damaged, but the customer service was extremely helpful. She ensured that I could receive a full refund to the original form of payment, and the cost of the return delivery was completely free. While Dolls Kill isn't a perfect company, I definitely recognize how they have been continuing to improve their customer experience over time.

I LOVE Dolls Kill! 🖤 My favorite place to shop. Amazing customer service and always the cutest pieces. ✨

They were beyond helpful in a problem I was having with a refund I made over 6 months ago that never seemed to get delivered. They processed my gift card for me regardless of the status after I showed proof I shipped it back. Some places would say it's not their problem if the don't have the item but Dolls Kill support team was great and I got it within a day.

Dolls kill merchandise is unique and right up my alley. I had an issue with something I bought and Paige from customer service helped me to the T!! This is not my first nor last time shopping with them. Thank you.

I made a foolish mistake in ordering — my fault entirely — and Jaen in customer service went out of their way to help me and rectify the situation. I really appreciate when a company like Dolls Kill doesn’t just go after the last buck, but truly strives to satisfy their customers. Now I can say that not only are their products original, unique and reasonably priced, but also their customer service is top notch. A winning combination for a 6 star review!

Customer service was excellent My parcel to the UK went missing and they are replacing it even though I forgot to add postage protection couldn,t ask for a better service thank you Dolls Kill

Paige, helped me with a really unfortunate experience where somebody “porch pirated” my package from my apartment door. :( She was super nice and understanding. She took care of the problem so quickly and I really appreciate her help! If you ever need a supervisor I hope you get Paige! She’s great!

Been buying stuff from them for years, and all of the clothes I've gotten have held up surprisingly well despite me often machine-washing handwash-only stuff. Oops. Recently had an item get damaged after a few months of use and got some helpful recommendations from customer support when I asked how I might go about repairing it!

Amazing customer service! Super reactive. I've been a customer for yeqrs and i was always satisfied with my purchase. Super fair price and very cool inventory ! Recommend 💗💗💗

i don’t usually leave reviews, but PAIGE genuinely deserves one.

from the very first message, she was kind, responsive, understanding, and most importantly, actually cared about solving my issue. in a world where customer service can sometimes feel scripted or impersonal, paige stood out because she treated me like a person, not just another ticket number. she listened, communicated clearly, and resolved my problem quickly and efficiently without making me jump through endless hoops.

what impressed me most was how proactive she was. she didn’t just answer my questions — she took ownership of the situation and made sure everything was fully taken care of from start to finish. her professionalism, patience, and positive attitude completely turned around what could have been a frustrating experience. customer service representatives like paige are incredibly rare because they combine competence with genuine empathy.

companies spend millions trying to build customer loyalty, but people like paige accomplish that one interaction at a time. she is the kind of employee every company hopes to have and every customer hopes to reach. thank you, paige, for going above and beyond. dolls kill is lucky to have you, and i sincerely hope your hard work gets recognized because you made a lasting impression on me. 💜

Chelsea herself deserves 5 stars! Very grateful for the speedy response and customer service. My shoes came damaged and I was offered a gift card for the trouble. I was able to have the issue resolved in only a couple days which means I’m a happy customer :) Thank you, Chelsea!