Dobbies Garden Centres - Swindon Recenzje 210

Wynik TrustScore: 3.5 na 5

3,4

Hyde Road, SN2 7SE Stratton St Margaret, Wiltshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Visited the Swindon branch. Had lunch in the cafe which was very good value - large portions and very tasty toasted sandwiches which came with a nice side salad. Staff were very efficient and friendl... Zobacz więcej

Oceniono na 5 z 5

Took my granddaughter to see Santa with the elves yesterday What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed We took a... Zobacz więcej

Oceniono na 1 z 5

I appreciate it was busy but disgusting service at the Dobbies at Stratton Swindon. We were left 15 minutes waiting to be served people who came in after me got served before we did a female e... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Service pretty slow, cannot understand why dogs are allowed in the restaurant. On Saturday a dog did a large poo right in the middle of the Swindon branch cafe. Disgusting for people eating and drin... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep ogrodniczy

Napisane przez firmę

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Dane kontaktowe

  • Hyde Road, SN2 7SE, Stratton St Margaret, Wiltshire, Zjednoczone Królestwo

3,4

Średnia

Wynik TrustScore: 3.5 na 5

210 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 2 z 5

Needs TLC

Needs TLC. Toilets are very tired. Air Conditioning on during our visit on a cool day. Cafe was too cold. Seats were dirty & need cleaning.

Toastie’s only available on white bread, where normally other cafe’s offer brown/wholemeal.

Not a great experience and I would not recommend

11 maja 2026
Opinia niezależna
Oceniono na 2 z 5

Overpriced

Though the table staff are helpful the cheesy chips were a disappointment and not worth over £5 for such a small helping. Studley Grange restaurant serves a much larger portion for a £1 cheaper. A would attach a photo if I knee how

3 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Took my granddaughter to see Santa with…

Took my granddaughter to see Santa with the elves yesterday
What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed
We took a few lovely photos
They made the whole experience amazing, well done the team at Dobbies , Swindon

13 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Excellent Food, drinks and staff - Dobbies, Swindon

My friend and I go to Dobbies in Swindon, and the food is excellent. The staff is very friendly and cannot do enough for you. Manuel is like his 'namesake'—eccentric in the nicest possible way. The restaurant could really do with some updating, and the toilets are really not good, which is why I gave it a 4* and not 5*. So, if you want a good Brunch, Lunch, or Afternoon Tea, you can't go wrong.

7 lutego 2025
Opinia niezależna
Oceniono na 2 z 5

Can’t have onions

I attended the cafe and the waitress attended to take my order. As I fancied a toasted sandwich I saw they did cheese and tomatoe so I asked if I could swap the tomatoe for onion. I was told no due to allergy issues. I informed her I am not allergic to onions but she flatly refused my request. So I settled for a cheese and pickle sandwich. When my order arrived it had a side salad smothered in onions.

29 sierpnia 2024
Opinia niezależna
Logo Dobbies Garden Centres - Swindon

Odpowiedź od Dobbies Garden Centres - Swindon

We understand your frustration with the experience at our cafe. It's disappointing to hear that your request for a simple ingredient swap was denied, especially since you confirmed you weren't allergic. We strive to accommodate our customers' requests whenever possible, and we will review our procedures to ensure this doesn't happen again. We appreciate you bringing this to our attention and hope you'll give us another chance to provide a better experience in the future.
Dobbies Team

Oceniono na 2 z 5

Very disappointed to find that I am…

Very disappointed to find that I am unable to view my purchase history and that Dobbies are unable to rectify this issue. Regards M. Castle.

27 marca 2024
Logo Dobbies Garden Centres - Swindon

Odpowiedź od Dobbies Garden Centres - Swindon

Hi,

Thanks for your review.

I can see that you've contacted us via the website and that a reply was sent to you on the 28th March 2024.

Team Dobbies

Oceniono na 1 z 5

I appreciate it was busy but disgusting…

I appreciate it was busy but disgusting service at the Dobbies at Stratton Swindon.
We were left 15 minutes waiting to be served people who came in after me got served before we did a female employee walked past us on a number of occasion and said someone would be with us soon.
They continued to serve other people.
I gave up in the end and walked out.
If it is that busy perhaps they need to employ more staff.

17 marca 2024
Opinia niezależna
Logo Dobbies Garden Centres - Swindon

Odpowiedź od Dobbies Garden Centres - Swindon

Hi Jane,

Thanks for taking the time to share your review.

I'm really sorry that your visit to our Swindon restaurant was so disappointing and that you didn't receive helpful customer service.

Your feedback is very important to us as it enables us to identify areas that require improvement.

Your comments will be shared with the team to address.

Thanks again
Team Dobbies

Oceniono na 5 z 5

My daughter and I spent £300 between us…

My daughter and I spent £300 between us with 30% off on Black Friday on all Christmas, a very good deal. In getting home I realised I’d been over charged on the Christmas gift boxes as no discount given. After phoning the store they agreed to refund the discount I should have had.
Very satisfied with service.

25 listopada 2023
Oceniono na 2 z 5

Service pretty slow, dogs should not be allowed near food

Service pretty slow, cannot understand why dogs are allowed in the restaurant. On Saturday a dog did a large poo right in the middle of the Swindon branch cafe. Disgusting for people eating and drinking nearby.

18 listopada 2023
Opinia niezależna
Logo Dobbies Garden Centres - Swindon

Odpowiedź od Dobbies Garden Centres - Swindon

Hi Derek,

Thanks for sharing your feedback about your recent visit to our Swindon store.

I'm sorry for any inconvenience you faced with slow service and incident.

I'll share your feedback with the store management teak to make them aware of these issues.

Team Dobbies


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