Dobbies Garden Centres - Gillingham Recenzje 470

Wynik TrustScore: 3 na 5

3,1

Courteney Road, ME8 0FB Gillingham, Kent, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Whilst I understand dogs are welcome in store why are they allowed all over the restaurant. I have just sat down to find dogs have been sitting on the seat ie I was covered in hair. As far as I am co... Zobacz więcej

Oceniono na 4 z 5

Had a coffee here today. Service has improved and the girls work so hard. The only problem was 3 customers spotted a friend in the queue in front of us and proceeded to pile their trays for 5 people.... Zobacz więcej

Oceniono na 1 z 5

Very disappointed,feel so sorry for staff,nowhere near enough,queue at coffee station just never moves,tables never cleared until it’s desperate,no serviettes,cutlery either still dirty or still wet,... Zobacz więcej

Oceniono na 3 z 5

Great place for plants ect. but new layout in cafe is terrible. Waited 30 mins plus to get served. Not the staffs fault. Nothing was wrong with layout before so why change it? It has made the experien... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep ogrodniczy

Napisane przez firmę

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Dane kontaktowe

  • Courteney Road, ME8 0FB, Gillingham, Kent, Zjednoczone Królestwo

3,1

Średnia

Wynik TrustScore: 3 na 5

470 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Since the upgrade in the restaurant…

Since the upgrade in the restaurant there is only one coffee station and I had to queue for nearly 30 minutes for just a coffee. Another station is definitely needed for peak times.

6 listopada 2022
Logo Dobbies Garden Centres - Gillingham

Odpowiedź od Dobbies Garden Centres - Gillingham

Hi, Thanks for leaving your review. I am sorry to hear that you had to wait a long time for your coffee. I have forwarded your feedback to the restaurant management team to bring this issue to their attention. They will be able to look into this and make any changes necessary for the future. Best wishes, Karen

Oceniono na 5 z 5

Just love this place

Just love this place; the fresh scent of plants, delicious coffee, unusual niche and excellent quality homewares and gifts, and Sainsbury's with a good local butcher.

8 listopada 2022
Oceniono na 2 z 5

Love Dobbies as a Garden centre but the…

Love Dobbies as a Garden centre but the new revamped restaurant was awful today in Gillingham . Queued for over 30 mins just to get a coffee then no where to sit ? People queuing for a table for food even longer ? Used to love the way we could help ourselves to a drink then get served our food quickly . Was such a great calming experience ,such a shame it is now so much worse . Probably wouldn’t stay for a drink or food again .

6 listopada 2022
Opinia niezależna
Logo Dobbies Garden Centres - Gillingham

Odpowiedź od Dobbies Garden Centres - Gillingham

Hi, Thanks for your feedback. I am sorry to hear that you were unhappy with your recent visit to your local restaurant. We have sent you a request for some more information, so we can send your concerns to the relevant management team. Best wishes, Karen

Oceniono na 1 z 5

What a joke this place is

What a joke this place is! Avoid at all costs. Just had a revamp.ofvyte cafe and softplay. Brought my granddaughter here today, the soft play had reduced access because the roof was leaking. Decided yo get adrink, the queue was more than 30 minutes! At 11.30am no cakes left, just a few scones. The 2 women serving were unbelievably slow. Left and went somewhere better

6 listopada 2022
Opinia niezależna
Logo Dobbies Garden Centres - Gillingham

Odpowiedź od Dobbies Garden Centres - Gillingham

Hi, Thank you for taking the time to leave a review. I am sorry to hear that you were unhappy with you recent visit to your local restaurant. We have sent you a request for some more information to allow us to send your feedback to the relevant management team. Best wishes, Karen

Oceniono na 2 z 5

My friend and I went for a coffee and…

My friend and I went for a coffee and tea cake, the queue was extremely long in the coffee lounge, we went to the restaurant where we were served reasonably quickly.
Had I had to wait in the coffee lounge queue I wouldn’t have bothered and if it continues like today I won’t be shopping or having coffee.
Many of the goods in the shop were not priced so again if I don’t know how much things are I won’t be coming back.

31 października 2022
Logo Dobbies Garden Centres - Gillingham

Odpowiedź od Dobbies Garden Centres - Gillingham

Thanks for your review. I have passed your comments about the queues at the restaurant to the Gillingham manager to make them aware of this. Best Wishes Ahmed

Oceniono na 1 z 5

We went expressly to have a cake and…

We went expressly to have a cake and coffee in the restaurant only to find that it was closed and had been for a few weeks. I had not received any emails telling me of this.

13 października 2022
Logo Dobbies Garden Centres - Gillingham

Odpowiedź od Dobbies Garden Centres - Gillingham

Hi, Thanks for leaving your review. I am sorry to hear that the restaurant was not open on your recent visit. I have passed your feedback to the restaurant management team to bring this issue to their attention. Best wishes, Karen

Oceniono na 1 z 5

Went to have my birthday treat

Went to have my birthday treat, and found some old tea van out back in the cold. With the hot water not working so couldnt get a coffee. So no treat thanks a bunch

1 października 2022
Logo Dobbies Garden Centres - Gillingham

Odpowiedź od Dobbies Garden Centres - Gillingham

Hi, thanks for your review. I am sorry to hear about your recent experience on your visit to our garden centre and restaurant. I have sent your feedback to the restaurant management team to bring this issue to their attention. I have also sent you a message privately regarding your Birthday Treat. Best wishes, Karen

Oceniono na 2 z 5

The restaurant was closed for a…

The restaurant was closed for a refurbishment, went to the temporary part they were using the coffee machine had broken so we had to have a not particularly nice coffee. The fact that we hadn’t been informed about the closure was not good.

12 października 2022
Logo Dobbies Garden Centres - Gillingham

Odpowiedź od Dobbies Garden Centres - Gillingham

Hi, thanks for your review. I am sorry to hear that you were unhappy on your recent visit to our restaurant. I have passed your feedback to the restaurant management team, they will be able to look into this and make any changes necessary for the future. Best wishes, Karen

Oceniono na 1 z 5

You send me adverts for offers

You send me adverts for offers , but you don’t till me the restaurant is CLOSED till mid October, no wonder it was quiet

3 października 2022
Logo Dobbies Garden Centres - Gillingham

Odpowiedź od Dobbies Garden Centres - Gillingham

Hi, Thanks for your review. I am sorry to hear that you were not aware that your local restaurant was closed for refurbishment. I have passed your feedback to the store management team to bring this to their attention. Best wishes, Karen

Oceniono na 4 z 5

I was pleased with what I purchased

I was pleased with what I purchased, but disappointed the restaurant was closed for refurbishment, although I did read hot drinks were available in the garden centre, but nothing was mentioned about food, albeit cold food / cakes or when the restaurant will be open as usual, hopefully the website will give that information. Thank you l

4 października 2022
Oceniono na 2 z 5

Restaurant closed

Restaurant closed. I have already complained but received no reply. Not impressed tbh.

30 września 2022
Logo Dobbies Garden Centres - Gillingham

Odpowiedź od Dobbies Garden Centres - Gillingham

Hi, Thank you for your review. I am sorry to hear that nobody has got back to you regarding your complaint. I have forwarded this issue to the restaurant management team to bring this to their attention. Best wishes, Karen

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej