Dobbies Garden Centres - Gailey Recenzje 272

Wynik TrustScore: 3 na 5

2,9

Saxon Cross House, Watling Street, ST19 5PP Gailey, Staffordshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

4 ladies had a wonderful afternoon tea on saturday May 2nd which had been prebooked, and so avoided any queues. It was good service, lovely section of cakes and sandwiches and great value for money. T... Zobacz więcej

Oceniono na 3 z 5

Regularly visit Dobbies at Gailey as I have a loyalty card which is good value for the free drinks each month. Decent garden centre with good choice of plants, at average prices. The biggest problem... Zobacz więcej

Oceniono na 1 z 5

Visited Dobbies at Gailey today with a view of lunch in their restaurant. This used to be a lovely garden centre to visit and eat before they made the restaurant dog friendly. Today there were dogs... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Long waiting time yet again in the restaurant 20 mins to get served with cake and coffee. 3 couples left the queue in disgust. Spoke with a young lady in queue next to me who stated she had worked in... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep ogrodniczy

Napisane przez firmę

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Dane kontaktowe

  • Saxon Cross House, Watling Street, ST19 5PP, Gailey, Staffordshire, Zjednoczone Królestwo

2,9

Średnia

Wynik TrustScore: 3 na 5

272 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

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Oceniono na 1 z 5

Overcharged again

Overcharged again. Tomato feed was supposed to be £10 for two, but charged 2 x £5.99. Losing my custom in the future

14 września 2022
Logo Dobbies Garden Centres - Gailey

Odpowiedź od Dobbies Garden Centres - Gailey

Hi, Thank you for leaving your review. I am sorry to hear that you have been over charged. I have passed your feedback to the store management team to highlight this issue to them. Best wishes, Karen

Oceniono na 1 z 5

Went to Restaurant

Went to Restaurant, no coffee - had to use automated dispensing coffee machine - tasted like mud !
Shall not be going there again!

14 września 2022
Logo Dobbies Garden Centres - Gailey

Odpowiedź od Dobbies Garden Centres - Gailey

Hi, Thank you for your feedback and review. I am sorry to hear that you were unhappy with the coffee that you received on your recent visit. I have forwarded your feedback to the restaurant management team to bring this to their attention. They will be able to look into this and make necessary changes for the future. Best wishes, Karen

Oceniono na 5 z 5

Excellent visit

11 września 2022
Logo Dobbies Garden Centres - Gailey

Odpowiedź od Dobbies Garden Centres - Gailey

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks

Oceniono na 4 z 5

Good plants

Good plants. Some items not clearly priced and needed to be priced at the checkout. Nice coffee, rolls ok, salad not properly washed.

10 września 2022
Oceniono na 5 z 5

Very pleasant visit.

30 sierpnia 2022
Logo Dobbies Garden Centres - Gailey

Odpowiedź od Dobbies Garden Centres - Gailey

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

Oceniono na 5 z 5

Good visit

Good selection of flowers and all the bits and bobs to make sure your garden sparkles all year round.. good selection of food in the cafeteria at a reasonable price

30 sierpnia 2022
Oceniono na 5 z 5

We went to grab lunch and coffee

We went to grab lunch and coffee, the staff were brilliant and very helpful, also checkout lady, nothing too much trouble

22 sierpnia 2022
Logo Dobbies Garden Centres - Gailey

Odpowiedź od Dobbies Garden Centres - Gailey

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

Oceniono na 3 z 5

Reduced plants put through at full…

Reduced plants put through at full price at till. I had to go back and have it corrected when I looked at receipt. Also lots of stock with no price labels on or faded in sun to be unreadable. Good helpful staff but the place is understaffed.

22 sierpnia 2022
Oceniono na 5 z 5

Garden furniture

I bought some garden furniture. The staff that I asked about it were friendly and helpful and I’m pleased with the look and quality of the furniture.

16 sierpnia 2022
Oceniono na 5 z 5

I have been a club member for quite a…

I have been a customer and a club member for quite a few years now. Visited many times and bought various items over the years. Very good quality and excellent service. The restaurant is exceptional. The staff are very friendly and efficient. We enjoy our free drink every month. Thank you for my birthday treat of a cake and drink of our choice. We shall continue to visit your garden centre and renew my club membership.

11 sierpnia 2022
Oceniono na 3 z 5

Disappointing customer service :/

I was a little disappointed as the service yesterday wasn't up to your usual standard :/ There was only one person on the tills and a massive queue. The man on the till seemed irritated when one of our plants hadn't got a a price label. There was an offer of £5 for two alpine plants and we had 10, but he wasn't happy to just put the unlabelled one through.
Then we had a tray of plants reduced to £1 but that also didn't have a label on, so my 82 year old mum went trotting off to find one that did because the man didn't believe us!! He wasn't actually rude, but he certainly wasn't helpful or friendly.
If that was someone's first experience of your store they probably wouldn't want to go back. I have to say that I usually find the staff to be very helpful and I will be back, but I'm more likely to go to the Shenstone centre rater than go back to the Gailey one though.

28 lipca 2022
Oceniono na 4 z 5

I would give it 5 but it was so hot in…

I would give it 5 but it was so hot in the restaurant area. Most of the fans were on a go slow and the roof windows were shut but I think they have not been open in years they maybe stuck. Side windows did give a little relief.

18 lipca 2022
Oceniono na 5 z 5

Good service

Good choice of quality plants and a pleasant cafe offering a good choice on the menu. Tables well spaced and everywhere clean with empty tables cleared promptly.

12 lipca 2022

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