Absolutely shocking experience at Dobbies Cafe. The place felt completely unstaffed, with dirty floors and lifting tiles, and tables that clearly hadn’t been cleaned. The cutlery was filthy, and some... Zobacz więcej
Lokalizacja
Zmień lokalizacjęCross Lane Farm, Nuneaton Road, Mancetter, CV9 1RF Nr Atherstone, Warwickshire, GB
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Dobbies Atherstone - Long queues in the restaurant but got served very quickly by a very professional and speedy young man called Glenn. Coffee was lovely and hot and very nice. Glenn is a credit to t... Zobacz więcej
Excellent help with the choice ofChristmas tree; excellent help at the till and excellent help with stowing the tree in my car. Great price because I used my reward vouchers The only comment I would... Zobacz więcej
Wife renewed Her Club Membership and we had Hot Chocolate drinks in the cafe. She purchased Privet Bushes x 6 and some other plants, Negatves were table was wobbly and unavoidably spilt some of our... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Dane kontaktowe
Cross Lane Farm, Nuneaton Road, Mancetter, CV9 1RF, Nr Atherstone, Warwickshire, Zjednoczone Królestwo
3,3
Średnia
576 recenzji
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Excellent cafe
Excellent cafe. Well cared for and displayed extensive range of plants. Lots of opportunities to buy gits for anyone.
21 listopada 2022
Hot chocolate
Only went in for a drink to use my club drinks reward. Service was quick & most staff were friendly.
26 listopada 2022
CONFUSING AND POOR TILL SERVICE
For the second time in a fortnight we visited the excellent Trotters the Butchers counter. We obtained the quality meat we required and some Cornish style pasties a neighbour asked us to get. We went to the checkout to pay. On our last visit having only purchased meat (sausage meat, sausages, stewing steak and mince) we were asked for our Dobbies card which was swiped. Today I produced my Dobbies card to be told abruptly "we dont take that for meat" he followed that with "do you want a receipt". I queried his response which he repeated. I advised him that I would like a receipt which he gave me with a sarcastic comment of "have a nice day" and turned to serve his next victim.
Update Further information requested by Karen supplied provided.
26 listopada 2022
Opinia niezależna
Odpowiedź od Dobbies Garden Centres - Atherstone
Hi, Thank you for taking the time to leave your review. I am sorry to read about your disappointing service by our team member. I have sent you a request for some more information so I can send this to the store management team to bring this to their attention. Best wishes, Karen
The staff were helpful and friendly and…
The staff were helpful and friendly and there was a nice atmosphere in the shop. We joined the loyalty club and received our free coffees in the cafe which were delicious! The downside in the cafe was that there was a lovely Xmas display but there were no lights on it!
10 listopada 2022
Enjoyed a lovely coffee in restaurant…
Enjoyed a lovely coffee in restaurant and an enjoyable look around the store at the Christmas items .
9 listopada 2022
I had forgotten my Dobbies card
I had forgotten my Dobbies card. At the till they were still able to give me my points by taking details. Also said that if I forgot it again I could get details from till and still get my free drinks.
1 listopada 2022
Always feel welcome staff are always…
Always feel welcome staff are always helpful and restaurant is good value
8 listopada 2022
Went shopping on my own & had my dog…
Went shopping on my own & had my dog with me, but wanted to visit the café for a drink. A lady came up to me as I approached the café & directed me through to the dog's only indoor seated area, & said that someone would be over to take my order. Very prompt coming, sorted me with a drink and took payment.
Cafe and shopping experience very good, all staff i met were friendly, chatty and helpful.
3 listopada 2022
Stafffriendliness
30 października 2022
always a pleasure to go to dobbies…
always a pleasure to go to dobbies garden centre
Nuneaton. staff helpful, have knowledge of their department, and always smile when you ask a question. even thou they were very busy with the member's 25% off look after your staff you have the best
30 października 2022
Good place to relax
19 października 2022
Dobbies Garden Centre has everything…
Dobbies Garden Centre has everything for the gardener, it’s restaurant produces high quality food and we can even do our Sainsbury shop there.
24 października 2022
ALWAYS A GOOD DAY OUT FOR AFTERNOON TEA
14 października 2022
Christmas stock.
Nice ďepartment Store.
Very poor and restricted christmas goods display, unlike other garden centres in the area. We have yet to visit the Stapleton store to see if their Christmas stock is any better.
Dobbies have just changed from a Sainsburys franchise to Waitrose with a more restricted stock variety.
15 października 2022
Disappointed that we couldn't find what…
Disappointed that we couldn't find what we wanted, but that may have been caused by your renovations!
Fish & chip lunch wasn't too brilliant either.
5 października 2022
Nice garden centre,covers everything
4 października 2022
When I entered the Atherstone store
When I entered the Atherstone store , I was approached by Wendy , a thoroughly nice and friendly person.
She convinced me that I should join the dobbies plus club.
Fantastic benefits are available by joining this great club
Wendy is a very knowledgeable person who's customer service skills are second to none, an asset to dobbies, I will be visiting the store more often
9 października 2022
Enjoyed a lovely meal and cakes in the…
Enjoyed a lovely meal and cakes in the restaurant, service was polite, purchased some gifts during visit,
30 września 2022
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