Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

first time using this company and won’t be the last, Jenny was lovely and very helpful and I feel like I got a right bargain compared to the mainstream opticians who charge an arm and a leg! Highly... Zobacz więcej

Oceniono na 5 z 5

Great experience, Jenny was very helpful and knew what glasses I wanted better than me and I love them. Great service, great price and Jenny is brilliant. Won't be going anywhere else again 🤩

Oceniono na 5 z 5

Glasses purchased 3yrs ago broke so contacted Burton branch...same frames tracked down by jenny from another branch and prescription emailed...payment including postage sent and new glasses arrived a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great experience at Direct Specs. Jenny was absolutely amazing. Extremely welcoming, helpful and knowledgeable. She took her time, helping me try on plenty of glasses to find some that fit my head. He... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Zdrowie i medycyna

Informacje przekazane przez różne źródła zewnętrzne

We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!


Dane kontaktowe


4,9

Doskonała

Wynik TrustScore: 5 na 5

440 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

GIVE IT A GO

This is best place you could buy your specs . Best prices, the gentleman at the reception gives you the best service without any complaints. If you decide to use this place for your new specs ( I recommend you do ) and then you can find a better service the please let me know. YOU WONT BE DISAPPOINTED.

15 listopada 2023
Opinia niezależna
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Odpowiedź od Direct Specs

Hello, Jaspaul! Thank you for your review, we've passed your kind comments to our team at Shirley. We look forward to serving you again in future!

Oceniono na 5 z 5

Topbanana

Helpful, fast, good product.

10 listopada 2023
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Odpowiedź od Direct Specs

Hi, Anthony. Thanks for your kind review of our internet service!

Oceniono na 2 z 5

Not what I expected…

Glasses ok but supposedly light tint which is impossible to notice. I’ve ended up with overpriced reading glasses…

9 listopada 2023
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Odpowiedź od Direct Specs

Sorry to hear you are unhappy with your purchase. As advertised, the tint you requested was the 15% grey, which will has a very modest gradient. If you'd like to get in touch via sales@directspecs.co.uk, we can look to re-glaze your glasses with a more pronounced tint.

Oceniono na 5 z 5

Lovely friendly service

Lovely friendly service
Would definitely recommend a visit.
Great service and value for money.
Many thanks 😊

4 listopada 2023
Opinia niezależna
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Odpowiedź od Direct Specs

Hello Catherine, thank you for your lovely review - we really appreciate your feedback!

Oceniono na 5 z 5

Easy process and great service!

Easy to order online with current prescription.
Kept in touch via email with progress of my order.
Collection was simple and glasses were exactly what I needed.

25 października 2023
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Odpowiedź od Direct Specs

Hi, Karen. Thanks for your kind review, we're pleased to hear you're had a positive experience of our click and collect service.

Oceniono na 5 z 5

I went to Direct Specs on recommendation

I went to Direct Specs in Shirley on recommendation from someone who had previously had a good service from them. I found the staff incredibly helpful, friendly and professional.
I placed an order for a reglaze at a cost of £25 which I thought was very good value. When I went to collect my glasses unfortunately the prescription was incorrect - there had been one number error on my prescription. The lady serving me apologised profusely and explained my glasses would be sent off and corrected as soon as possible which they were. When I subsequently collected my glasses they were perfect, and unbeknown to me, it had been put on my notes that I was to be offered a free reglaze on another pair of glasses. I hadn’t asked for this or even expected anything. It was just kindly offered. I took advantage and now have another pair of reglazed glasses at no cost. What a service! And I’ve since returned to them and placed an order for another reglaze.

21 października 2023
Opinia niezależna
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Odpowiedź od Direct Specs

Thank you for you wonderful review, we really appreciate your feedback! Your comments have been passed to the excellent team at our Shirley branch.

Oceniono na 5 z 5

Excellent service

Excellent service, really pleased with the ease of ordering to the quality of the spectacles, communication was also spot on, will definitely use them again.

18 października 2023
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Odpowiedź od Direct Specs

Hi Kieron, thanks for this kind review. Great to hear you've had a positive experience of our online service and happy we got your pupillary distance sorted just in time!

Oceniono na 5 z 5

Excellent value

Excellent value. Great customer service. Will buy again from this company.

4 października 2023
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Odpowiedź od Direct Specs

Hello Julie, thanks for your kind review! Happy to hear you're pleased with our customer service and look forward to receiving future orders from you.

Oceniono na 5 z 5

Good value for money

Good value for money , would recommend

4 października 2023
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Odpowiedź od Direct Specs

Hi, Carl. Thanks for your kind review of our online service!

Oceniono na 5 z 5

Wonderful pair of specs

Wonderful pair of specs - would have cost me 20 times as much at opticians!

10 października 2023
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Odpowiedź od Direct Specs

Hello, Beulah. Thanks for your kind review, great to hear you're pleased with your new glasses and made a saving!

Oceniono na 5 z 5

Great value

Great value. Helpful staff member.

10 października 2023
Opinia niezależna
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Odpowiedź od Direct Specs

Hi Yvonne, thanks for your kind review of our Shirley branch!

Oceniono na 5 z 5

Very quick easy process to order…

Very quick easy process to order glasses. Delivery was very prompt. Good quality product for the price. Very pleased with my purchase.

6 października 2023
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Odpowiedź od Direct Specs

Thank you for your positive review of our online service!

Oceniono na 5 z 5

Helpful

The guys at the Stafford branch were really informative and very helpful, nothing was to much trouble, well done fellas.

4 października 2023
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Odpowiedź od Direct Specs

Thanks, Colin! Your kind review has been passed on to Ash and his team at our Stafford branch who really appreciate your recommendation.

Oceniono na 5 z 5

Budget price, high quality

I was finally told I needed varifocals and wanted to keep a favourite frame, so shopped around for the best value for reglazing. The price difference between others and Direct Specs was significant, but, having received them today (7 October 2023), it doesn't feel like the cheapest option at all. Great communication throughout really helped, too, so I knew when my order had left the lab and roughly when to expect it.

4 października 2023
Logo Direct Specs

Odpowiedź od Direct Specs

Hi, Paul. Thanks for your kind review of our online re-glazing service. We've really pleased to hear you're happy with our pricing and service and look forward to receiving future orders from you!

Oceniono na 5 z 5

Set up for prescription lenses was easy…

Set up for prescription lenses was easy to do. Arrived sooner than I thought and very competitively priced. Will be ordering another pair soon.

5 września 2023
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Odpowiedź od Direct Specs

Hi Mukesh. Thanks for your kind review, we look forward to your next order!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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