I have just ordered my first pair of varifocal glasses from Direct Specs. The lady was very helpful and took time to help me choose the right pair & explained about the different types of varifocal... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a set of glasses for my wife who has dementia and she broke hers. Easy to order but seemed to take a while for delivery, contacted them and the fault lay with the post office said he'd tried t... Zobacz więcej
Brilliant place I have had glasses from here several times and the selection and prices compared to other high street opticians are extremely competitive. My most recent experience was to go in for a... Zobacz więcej
Reakcja na opinię
Really great service, so happy with my glasses Suranne was very helpful nothing was too much trouble, glad I found them on the Internet, quick service, well worth a trip to see them
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!
Dane kontaktowe
Stafford Road, WV10 6HH, Wolverhampton, England, Zjednoczone Królestwo
- 01902 717 744
4,2
Dobra
15 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wolverhampton branch
Wolverhampton branch
Suranne was extremely helpful but also very knowledgeable. Her opinion was welcomed regarding some of the frames I tried on, but she left the final decision to me. I didn't feel under any pressure it was all very relaxed.
I would definitely recommend Direct Specs as their prices are very competitive.
18 kwietnia 2025
Opinia niezależna
Great choice and excellent service
I have just ordered my first pair of varifocal glasses from Direct Specs.
The lady was very helpful and took time to help me choose the right pair & explained about the different types of varifocal lenses & anti glare coatings.
I have used Direct Specs for many years now and will continue to do so.
There is always a good choice of frames & the service is always excellent. Service with a smile.
6 lutego 2025
Opinia niezależna
Surhan was still a bundle of fun
Surhan was still a bundle of fun made myself and my wife feel at ease.no pressure to buy.no add ons.great value
This is our third year using this place.never had any problems at all.Would recommend to anyone.
13 lutego 2024
Opinia niezależna
Odpowiedź od Direct Specs - Wolverhampton
Hi Michael. Thanks for your kind review, your feedback has been passed on to Sarhan who does a wonderful job at our Wolverhampton branch!
Excellent Service
Very helpful staff and delighted with service received by Sarann at Wolverhampton branch today when I visited for advice regarding repair for long distance glasses. She went above and beyond to repair my glasses whilst I wait for a replacement to be ordered.
Have used Direct Specs for a number of years and would definitely recommend; Wide choice of frames, fast processing/notication of collection and excellent customer service.
1 grudnia 2023
Opinia niezależna
Odpowiedź od Direct Specs - Wolverhampton
Hi Fergus, thanks for your review. Your kind comments have been passed on to Sarhan at our Wolverhampton branch!
Very competitive prices and great customer service
Brilliant place I have had glasses from here several times and the selection and prices compared to other high street opticians are extremely competitive. My most recent experience was to go in for a repair on my glasses. The lady working there Sarhan repaired my glasses, didn't charge me for the repair (most places would have) and the customer service was excellent. Highly recommended.
8 lutego 2023
Opinia niezależna
Odpowiedź od Direct Specs - Wolverhampton
Hi Jane. Thanks for your review, really pleased to hear you've had a positive experience of our Wolverhampton branch. Your kind words have been passed on to Sarhan!
Great product Great price
Easy to use website. Product ready in less than 1 week. Great service
25 listopada 2022
Odpowiedź od Direct Specs - Wolverhampton
Hello, Paul. Thanks for your review of our online service. Pleased to find you've had an easy ordering experience and a quick turnaround.
Rapid delivery of prescription sunglasses
Ordered prescription sunglasses Monday morning online and collected them from the Wolverhampton branch Friday morning. Great service.
25 lipca 2022
Odpowiedź od Direct Specs - Wolverhampton
Hello Andy. Thanks for taking the time to review our online service, great to hear your experience was quick and easy!
Really great service
Really great service, so happy with my glasses Suranne was very helpful nothing was too much trouble, glad I found them on the Internet, quick service, well worth a trip to see them
4 lutego 2022
Opinia niezależna
Excellent service
Excellent service, Saran was extremely helpful and very professional and extremely pleased with the glasses
4 lutego 2022
Opinia niezależna
Excellent service.
30 listopada 2021
I went to pick up my spec and the lady…
I went to pick up my spec and the lady was and is fantastic help with me she is diamond very helpful and she help me with my spec I would recommend company to my bus driver workmate and family
29 lipca 2021
Opinia niezależna
I have had 2 pairs of varifocals and 1…
I have had 2 pairs of varifocals and 1 pair of sunglasses, messed up on all 3,rather pay the extra from the opticians, won’t be going back.I thought someone was supposed to be getting in touch,but obviously not.
31 marca 2021
Opinia niezależna
Odpowiedź od Direct Specs - Wolverhampton
Hi Sue, thanks for your feedback and we're sorry to hear you're not happy with your glasses. We will be happy to look into this further for you if you could provide us with some further details such as your full name and the date(s) of your visit(s). We would be grateful if you could email the information over to sales@directspecs.co.uk at your earliest convenience. Wishing you our best intentions at all times - Direct Specs Customer Care Team
Glasses were great.
Ordered a set of glasses for my wife who has dementia and she broke hers. Easy to order but seemed to take a while for delivery, contacted them and the fault lay with the post office said he'd tried to deliver but no one was in, wrong he didn't try to deliver, he left no card making it awkward to get them re-delivered, not Direct specs fault, they helped and were so nice I'm ordering a pair for myself. The glasses first class.
23 lipca 2020
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.