I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Zobacz więcej
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when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Zobacz więcej
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The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Zobacz więcej
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Informacje dotyczące firmy
O Digitalis Direct
Napisane przez firmę
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Dane kontaktowe
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Zjednoczone Królestwo
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
5,0
Doskonała
554 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very competitive price and arrived next day next…
Very competitive price and arrived next day as stated.
Would definitely use them again
2 grudnia 2025
Odpowiedź od Digitalis Direct
Thank you for your review Dave!
Very helpful service when I called to…
Very helpful service when I called to check the components I wanted would work well together and great value.
4 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review Luke! Glad we could point you in the right direction!
Ordered Friday morning delivered…
Ordered Friday morning delivered Saturday afternoon! Easy tracking and a one hour time window provided so knew exactly when it was arriving
28 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review! We use DPD and Royal Mail as our courier partners so you can be assured of a high quality delivery with free next working day delivery!
Custom Order? No Problem!
I needed custom lengths of QED XT25 cable with Airloc terminations, which wasn’t listed as an option on the website. After calling Digitalis, Liam went above and beyond to make it happen. His willingness to help, attention to detail, and genuinely friendly approach were outstanding.
Despite it being almost 3:45pm, he personally ensured my order was made up and dispatched the same day for next-day delivery. That level of dedication is rare.
Absolutely exceptional service from Digitalis.
27 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review Omar! When we receive any request from our customers we always go above and beyond to satisfy their requests.
Despite the difficulty to fulfil your order in the short amount of time we had, we still got it out on that nights collection as we know exactly what it's like when you just want to get to started with your project!
We're glad we were able to help you and look forward to serving you again!
Really great service
Really great service - called up to ask a few questions before placing an order and nothing was a problem. Arrived super quick and well packaged
27 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review! Glad we could settle your queries!
Odpowiedź od Digitalis Direct
Thank you for your review Craig!
Exceptional customer service.
I ordered Dali speakers and cable from Digitalis that were despatched promptly, but unfortunately there was a problem with DPD and delivery was delayed. I contacted Digtalis and they made every effort to resolve the problem with DPD whist keeping me informed as to progress. I now have my speakers and am very pleased with them. I wouldn’t hesitate to buy from them again.
22 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review! We apologise for the delay with DPD but glad you are now enjoying your DALI speakers and QED cables!
Digitalis Direct Highly recommend
I ordered a Steepletone Houston. It arrived quickly but when it was taken out of the box. It was faulty.
I emailed Digitais requesting a return and refund. They answered quickly and a return was organised with no fuss and received my refund the next day.
I would have no hesitation in shopping with Digitalis Direct again. And I would highly recommend them.
8 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review Andrea! We're sorry you received a faulty product but we are glad our service was of a high enough service for you not to lose confidence in us and want to want to shop with us again!
Good customer service
Turntable and speakers I ordered from Digitalis were a good price and arrived promptly. Sadly courier threw them over my 6ft gate. Rung Digitalis and they were very good. Agreed that I could return and they would replace. This was all done quickly with the minimum of fuss. Good company to deal with
22 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review Nicola! We're sorry that the courier was careless with your order, we take matters like this very serious and always make amends with our customers before raising the issue with our courier services. We thank you for your patience and glad we were able to sort your problem!
Arrived really quickly and packaged…
Arrived really quickly and packaged well havnt used yet
22 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review Heather!
Item I purchased exactly as described…
Item I purchased exactly as described by Peter. Easy to set up through Bluetooth. Item arrived exactly as advised. My many thanks to Peter and everyone at Digitalisdirect.
20 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review Alec! We're glad you like your order and appreciate your kind words!
Great Service
Ordered midday
Arrived less than 24 hrs later
Well packaged
Easy to set up
17 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review Mark!
Excellent service
Excellent service. Ordered one evening and arrived the next.
I didn’t get a tracking number so I emailed them. They phoned me back straight away and sent me the tracking number.
Will definitely use again.
Thank you.
18 listopada 2025
Opinia niezależna
Odpowiedź od Digitalis Direct
Thank you for the review! We're sorry there was an issue with the tracking number but glad that we were able to still provide great customer service!
Great customer service
Order received within 24hrs. Follow up call from them to confirm tracking details . Excellent service!!
14 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review Steven!
Quick delivery
Quick delivery
And well packaged
The record player is a xmas present so cant comment on that
But very pleased overall
12 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for the review Melissa! We hope they enjoy their excellent present!
Best price and rapid delivery
Best price and rapid delivery. Couldn’t ask for anything more. Simply perfect
11 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for your review!
Odpowiedź od Digitalis Direct
Thank yoy for your review Benjamin!
Great service
Great service, fantastic price and very quick delivery. My daughter is over the moon. Would definitely use again. Thank you.
3 listopada 2025
Odpowiedź od Digitalis Direct
Thank you for the review Paul! We're glad your daughter loves it and look forward to serving you again soon!
Cannot fault the customer service
Cannot fault the customer service. I’ve never experienced better. Great communication, so helpful, efficient, professional and yet still friendly and amiable. Will definitely use Digitalis again. Can’t recommend them highly enough
11 listopada 2025
Opinia niezależna
Odpowiedź od Digitalis Direct
Thank you very much for the kind words Ivan! We pride ourselves on our customer service and put our all into giving the customer the best possible experience! It means a lot to us when we see such praise in a review, we can't wait to serve you again!
Good product and 5% discount too
Good product and 5% discount too. Would have got 5 stars if next day but took 2 days so can’t really complain.
30 października 2025
Odpowiedź od Digitalis Direct
Thank you for your review Jon! We sincerely apologise for the delay in delivery.
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