DFS Furniture - Torquay Recenzje 

3639
Wynik TrustScore: 5 na 5

4,9

Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were very pleasantly surprised to find that there was no "hard-Sell" in store with the colleague simply asking what we were looking for and guiding us towards just what we wanted. He even warned... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Whilst talking my husband into purchasing a decent sofa, we visited the Exeter and Torquay branches of DFS. On our third visit to Torquay branch we decided to purchase two ex display chairs. The sal... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Zjednoczone Królestwo

  • 0333 999 9848

4,9

Doskonała

Wynik TrustScore: 5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3639)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96 947

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Darren was very thorough in informing…

Darren was very thorough in informing us about evertything regarding our purchase and explained in detail to us about the suite we brought.

24 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Great price & customer service

Easy to order and great customer service. Both friendly and knowledgeable. Thank you Lily!

23 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

It was a very warm welcome given by…

It was a very warm welcome given by your staff.
They answered all of our questions.
They were very polite and encouraged us to look around.
We are very pleased with our purchases.
We look forward to receiving in the near future

21 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Excellent from start to finish

Let me know if and when their help was needed.
Which was after viewing and then purchasing a sofa and chair.
It was an easy process conducted in a nice atmosphere.
The place itself is full of light and clean, and the furniture well laid out. Also, being out of town makes it no problem finding a parking space.
Altogether a nice expierance from staff and shop.

20 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Good morning Graeme,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Very helpful staff

Very helpful staff, need it an easy sale

19 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Alison was great

Alison was great. She explained everything really well & did not feel pressured.

18 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 4 z 5

Order for sofas online and at DFS Torquay

It was easy to order the sofas online but I wasn't sure how the discount was applied hence the 4 stars and not 5.
The original order was placed in the basket by Darren at DFS Torquay. He was a very friendly and helpful guy. Thank you Darren (and Lucy)

16 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Excellent

Able to browse around the store, good selection of quality furniture. Staff were very helpful and friendly. Customer service was excellent. Very happy with our purchase.

16 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Really nice store

Lovely, relaxed store with staff who don't jump on you the minute you come in. They make their presence known gently. As soon as we needed help we were approached by a lovely member of staff (Lilly) who was very knowledgeable. No hard sell. Helped us save a bit of money with the offer and we got cushions we didn't expect to get too! Would definitely recommend if you need furniture 👍 lovely relaxed experience and we got exactly what we needed.

9 kwietnia 2026
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Odpowiedź od DFS Furniture - Torquay

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Billie was amazing!

Billie was very helpful. She explained everything, cleared all the doubts and showed us around the store for us to be able to make the best decision. She was really kind and considerate with us throughout the process. Thanks DFS and big thank you to Billie for our new sofa.

15 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Good afternoon,

We're really grateful you shared this amazing 5* review. We are glad to hear that Billie helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Racheal

Racheal, help us with our purchase and explain all about the suite we ordered and also about the 5 year insurance cover. She was very helpful

8 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Good morning Robert,

Thanks for your lovely feedback, we’re glad to hear Rachael met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Excellent service

Excellent service. Talked through all options, made us a coffee and walked away happy we have a great new sofa

14 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Good morning Paul,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Had a really nice experience at DFS

Had a really nice experience at DFS. The lady who helped us was super understanding, not pushy at all, and really easy to relate to. She gave us space to look around but was there when we needed help, which made the whole process feel relaxed and comfortable. Overall, a really positive experience.

11 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Relaxed atmosphere to view excellent…

Relaxed atmosphere to view excellent range of sofas/ products. No pressure sales fior a good shopping experience.

11 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Salespeople were kind and friendly did…

Salespeople were kind and friendly did not push me to buy anything I did not need

11 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

A pleasant experience.…

On entering the store was asked if needed any help, then was allowed to browse without any pressure. Once I had made my choice the Salesman was very polite, helpful and explained everything clearly. The transaction was made without any fuss or hassle.

10 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!


Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Brilliant

We visited the Torquay Willow store and were served by Sian, who was friendly, knowledgeable and made the whole experience really enjoyable — no pressure, just genuinely helpful. We found a sofa we loved that was available on express delivery, so it arrived within two weeks.
It's our first ever brand new sofa and we absolutely love it — it's beautiful. The delivery process was seamless too; we were kept informed right up until the van arrived, and the drivers were great. Really happy with the whole experience from start to finish. Would highly recommend!

28 marca 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Good morning Fern,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Made my purchase in Torquay branch…

Made my purchase in Torquay branch staff extremely helpful and knowledgeable great service thank you

1 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Good morning Irene,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Chap who served us very personal

Chap who served us very personal

8 kwietnia 2026
Logo DFS Furniture - Torquay

Odpowiedź od DFS Furniture - Torquay

Good morning June,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

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