After initial interaction with Carol who was very helpful we were given some time to peruse at our leisure in selecting the best sofa for our needs. Carol was most helpful with the whole experience... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęBroadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
John was friendly and helpful. He was very patient and nothing was too much trouble for him. We were very indecisive and weren't sure which sofa to choose, but he was never pushy or tried to convince... Zobacz więcej
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Our experience with the Stevenage branch of DFS was amazing. The lady that sat with us and was very patient going thro sizes and swatches was so very helpful. I believe we wouldn’t have made the purc... Zobacz więcej
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After looking at what felt like hundreds of sofas and visiting so many different furniture shops, we finally found the one at DFS. The staff were really friendly and helpful without being too pushy, w... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Zjednoczone Królestwo
- 0333 999 9805
4,9
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very friendly and helpful staff.
She answered all my questions and explained everything clearly instilling me with the confidence to proceed with my order. The coffee was great too!
2 sierpnia 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Friendly staff
Friendly staff, carol couldn’t have been better. She went above and beyond to help me and answered all my questions
31 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff and service was great
2 sierpnia 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Caroline was very attentive and helped…
Caroline was very attentive and helped us to decide what type of sofa would look best in our room.
2 sierpnia 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Odpowiedź od DFS Furniture - Stevenage
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful sales assistant
1 sierpnia 2026
Odpowiedź od DFS Furniture - Stevenage
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely lady nothing was to much…
Lovely lady nothing was to much trouble,very friendly Could you tell her thank you .
30 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service
Great customer service, knowledge staff who were not pushy with sales
30 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Stevenage
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Michelle was great
Michelle was great, she had a calm and personable approach and the purchasing process was very smooth
28 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
We had excellent time buying our Sofa
We had excellent time buying our Sofa, smooth and easy, very lovely and kind Staff, it was actually fun for a change and all easily explained and with details.
28 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The person we dealt with was so…
The person we dealt with was so helpful, explained everything clearly and took his time with us. It was a relaxing enjoyable experience
28 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ellie our DFS sales personnel was so…
Ellie our DFS sales personnel was so lovely. She took her time to explain all our options when choosing our sofa and made the whole ordering process so easy and without delay. I highly recommend DFS in Stevenage as a lovely place to choose a sofa and a qaranteed professional customer service 😀 👍
26 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello Caroline,
We're really grateful you shared this amazing 5* review. We are glad to hear that Ellie helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Sofa purchase
We was greeted by a friendly and helpful lady called Sarah, who showed great patience and knowledge and helped us choose the right sofa for our elderly parents, nothing was too much troubel
27 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
John was friendly and helpful
John was friendly and helpful. He was very patient and nothing was too much trouble for him. We were very indecisive and weren't sure which sofa to choose, but he was never pushy or tried to convince us to go for either one as a preference. He gave us the facts and information about both and left us to make the ultimate decision, without any interference. He was knowledgeable and clearly very experienced. And he made the best coffee.
26 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello Tom,
We're really grateful you shared this amazing 5* review. We are glad to hear that NAME helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Sofa shopping made easy
Really great experience choosing our sofa. John from the store was really great in helping us to choose the right sofa for us. Not at all pushy like some sales staff can be.
17 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Good Morning,
Thank you for leaving us a 5* review. We are really happy that John met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The sales assistant we had helping us…
The sales assistant we had helping us was great. Thoroughly professional and patient with all the options we went through.
18 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service & experience in store
We met Micky on arrival at the store. We weren't sure what we wanted but Micky helped us. We chose a 4 seat sofa but wanted another seat and not sure what to choose. He showed us suitable chairs and cuddle seats. We hadn't thought about a cuddle seat but it will work well in our awkward room. He was patient, knowledgeable and we're really pleased with our purchases. Can't wait for them to arrive.
25 lipca 2026
Odpowiedź od DFS Furniture - Stevenage
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Micky met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.