DFS Furniture - Southampton Recenzje 

8078
Wynik TrustScore: 5 na 5

4,9

Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The lady that help us today was very helpful and understanding being im disabled and she was very caring. She went through all the information with us before we brought anything to make sure it was ri... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurem... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Zjednoczone Królestwo

  • 0333 999 9788

4,9

Doskonała

Wynik TrustScore: 5 na 5

8 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(8078)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 100 017

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Josh was 10/10 today very helpful…

Josh was 10/10 today very helpful explained everything needed to know. He was very patient with us while we juggled our child while he was explaining the ins and outs too us. Above all just a very nice polite guy

14 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Josh.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Professional, polite and relaxed

We were greeted warmly, and allowed to browse without the feeling of being followed (which has happened in other establishments). When we made enquiries on articles the staff were friendly and polite. The member of staff, Sumehra Aqsar, was professional, and non pushy.

The only negative, was the technical difficulties incurred by Sumehra, who suffered constant connection drop outs whilst completing our order. Credit to her, she persevered and remained professional throughout. So please pass on our sincere thanks to her.

13 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Adam was extremely polite and very very…

Adam was extremely polite and very very helpful in helping us choose our sofa he also has very knowledgeable about the items all in all very professional

13 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Oceniono na 5 z 5

joe was very well educated with the…

joe was very well educated with the details required for the interest free agreement and a very friendly person

12 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello Westley,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great experience at DFS

Nice & calm visit, made to feel very comfortable while looking at sofas. Even took us outside to see colours in a natural light.
Very patient & knowledgeable of which sofas would suit us best.

11 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Started off with a free coffee and Sat…

Started off with a free coffee and Sat on the sofa’s we had chosen and the sales person explained all the details and wasn’t pushy and didn’t pressurize us for the sale.

10 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Excellent Customer Care

Staff were very friendly and approachable, had great product knowledge, offered extremely helpful advice without any pushy sales techniques

9 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Oceniono na 5 z 5

Kerry was so helpful pointing us in the…

Kerry was so helpful pointing us in the right direction to find our perfect sofa today! Nice to see such a happy face walking about, made us feel so comfortable and welcome in the store 10/10 service she was brilliant! So lovely and friendly.

8 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

The staff member made us feel at ease…

The staff member made us feel at ease and Josh was very friendly happy to help

8 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Joe was excellent from start to finish

Joe was excellent from start to finish, took the time to explain all the options and made me feel at ease. Would recommend anyone going into DFS and seeing Joe

8 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Lovely helpful staff

I was served by a nice lady called sumerch on Friday and went back and placed my order on Saturday with Josh .
Both were helpful and polite .Josh got me a coffee and then he patiently went through everything. Being deaf and 82 this was so kind and helpful for me.

8 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Very helpful staff - Josh

Josh was very polite, informative, and helpful throughout.
He helped us with delivery details, after care and colour choice

7 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Oceniono na 5 z 5

Kerry was an absolute pleasure to be…

Kerry was an absolute pleasure to be served by!
Her professionalism and humour made the buying experience a real pleasure. What an asset to your company. She is pretty good on the upsell also! Pay rise incoming!?
I look forward to seeing my new sofas and fixtures in my new home!

7 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Oceniono na 5 z 5

Great service

Samira provided a really knowledgeable and friendly service. Was so helpful and patient with discussing options to finalise our choice. So happy with the whole experience. Looking forward to receiving my new sofas.

6 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Excellent customer service

I went back to DFS due to a previous positive experience and good quality furniture and after an initial hiccup with communication about offers/deals, the service I received in store today was excellent and redeemed any issues.

The lady who served me was chatty and friendly and ensured that I was happy with what I was purchasing before I did so, which restored my faith in their customer service and ensured I will return in the future.

6 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

The sales assistant was very helpful…

The sales assistant was very helpful and very knowledgeable and the showroom was well laid out.

5 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Service excellent

Service excellent, Sumehra at the Hedge End , Southampton branch gave us impeccable service and is a credit to the Company

5 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Entered the store started looking…

Entered the store started looking around salesman Adam asked us if we needed help.
We explained what we were looking for and he then showed us the appropriate settee and armchairs. He knew his stuff. Discussed materials and operation of the furniture.he was very helpful and made our initial visit a pleasure.
On our return we decided to proceed with the purchase, he made it so easy we bought the extended 5 year warranty and the sliders to aid moving the furniture.
I would recommend him as an excellent knowledgable sales person 10 out of 10.
I hope the delivery of the furniture goes as smoothly as the purchase.
Well done Adam
Philip Lee

3 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine E
DFS Central Customer Support

Oceniono na 5 z 5

Popped in on a whim

We popped in on a whim to have a look around saw something we liked the salesman was very helpful and gave us the sizes as we weren't sure it would fit,went back in today to purchase the item we saw the same salesperson,his name was Harry and he was probably one of the most polite, courteous,friendly and helpful sales people I have ever been served by, he knew the product sold us the aftercare cleaning package after explaining it's benefits and at no time did we feel under any pressure,it was a complete pleasure to be served by him and he's an asset to your company.

4 sierpnia 2026
Logo DFS Furniture - Southampton

Odpowiedź od DFS Furniture - Southampton

Good Afternoon,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Lorraine E
DFS Central Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej