We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęCharles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Zobacz więcej
Reakcja na opinię
The lady that help us today was very helpful and understanding being im disabled and she was very caring. She went through all the information with us before we brought anything to make sure it was ri... Zobacz więcej
Reakcja na opinię
We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurem... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Zjednoczone Królestwo
- 0333 999 9788
4,9
Doskonała
8 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Attention to detail and not feeling…
Attention to detail and not feeling rushed. I especially like the way everything was double checked with another member of staff so there could be no confusion .
11 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello Janet,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Young lady who served was very helpful…
Young lady who served was very helpful and knowledgeable was a pleasure to be served by her.
18 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Josh who…
Great customer service from Josh who was very helpful
17 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Love the way you're not pestered while…
Love the way you're not pestered while browsing. I had been in previously and Fyzer had been particularly helpful. A couple of weeks later when I had made a decision on the sofa I wanted, I went in again and found Fyzer. Again she was really helpful and went out of her way to answer all my questions - even calling me back after closing when I had an additional question about dimensions. I was also impressed that your main telephone customer services lady passed my message on immediately so my query could be resolved asap and I could safely sign the contract.
16 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Quick and Easy Experience
I got a great deal on a sofa for my first property today. The salesman (Joe) was kind and professional and processed the sell quickly. I will definitely return for more furniture in the future.
16 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antonio was brilliant and very helpful
Antonio was brilliant and very helpful. Great asset to DFS
16 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service. The atmosphere in store is relaxed and you are given time to choose without someone constantly following you (which happens in other stores!) Thank you 🙂
16 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very friendly and took time to listen…
Very friendly and took time to listen to what I wanted. Was very knowledgeable and gave advice as to what would work well.
16 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Southampton
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
I Was very please with daren and josh…
I Was very please with daren and josh at the hedge end branch they let me take my time to choose my sofa no pressure at all well done guys very polite and professional
15 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello,
Thanks for your lovely feedback, we’re glad to hear Josh met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Good service received when purchasing…
Good service received when purchasing sofa from store
15 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
10/10 service
We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and Adam showed us some other options and we finally settled on the Roseley range. Adam was very knowledgeable and understood what we needed from our new sofas. Highly recommend Adam.
15 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great customer service
Great customer service! Very helpful with all the information you could want, professional and friendly, nice coffee too, many thanks
15 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Quick and easy with his customer service
Quick and easy sales which was handled very well by the salesperson.
Great customer service
15 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
My wife Gloria and I have just placed…
My wife Gloria and I have just placed an order for the Kian two seater sofa,in midnight blue fabric, at your Hedge End store. Fisa (I am so sorry if I've spelt it wrong!) was most helpful. She set up Gloria's choice of fabric colours to tone in with our lounge decor on your room decor image programme and gave excellent advice and demonstration of your easy glide feet fixtures. As well as explaining the benefits of the fabric stain protection and spot cleaning package. All of which we have added to the order.
Neil Sutton
14 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Josh was very helpful and courteous…
Josh was very helpful and courteous throughout the process, explained everything in simple terms
14 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Josh.
Kind Regards,
Jordan
DFS Customer Support
Josh was 10/10 today very helpful…
Josh was 10/10 today very helpful explained everything needed to know. He was very patient with us while we juggled our child while he was explaining the ins and outs too us. Above all just a very nice polite guy
14 sierpnia 2026
Odpowiedź od DFS Furniture - Southampton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Josh.
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.