They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... Zobacz więcej
Reakcja na opinię
We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... Zobacz więcej
Reakcja na opinię
I spoke to Mo, who was very informative and had excellent knowledge of all the sofas without needing to look anything up. Mo showed me several options that suited my needs and gave me time to look aro... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, Zjednoczone Królestwo
- 0333 999 9785
4,8
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The customer sales advisor Tania was…
The customer sales advisor Tania was very knowledgeable and helpful, she also showed patience.
3 sierpnia 2026
Odpowiedź od DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Straight away refused even with great…
Straight away refused even with great score and good gross house hold income. Order number is: 48Z4I7693
2 sierpnia 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Slough
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service by Faisal
Excellent customer service by Faisal. Talked through everything and showed patience whilst we decided.
2 sierpnia 2026
Odpowiedź od DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Buying two armchairs
The service was excellent
The sales person was very helpful talked me through everything and doubled checked with me to make sure I was happy with my order
2 sierpnia 2026
Odpowiedź od DFS Furniture - Slough
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great Service from the start .Patient…
Great Service from the start .Patient and very knowledgeable in regards to the products
Walked up through various options until we found the right sofa :)
1 sierpnia 2026
Odpowiedź od DFS Furniture - Slough
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very pleased to meet with sales person…
Very pleased to meet with sales person and really good experience
1 sierpnia 2026
Odpowiedź od DFS Furniture - Slough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ahmed was very helpful
Ahmed was very helpful, nice and knowledgeable on the sofa’s we purchased
1 sierpnia 2026
Odpowiedź od DFS Furniture - Slough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Entering your store my son & I received…
Entering your store my son & I received a very warm welcome & the assistant showed me to the item I was going to purchase, showed me the colours of which I chose a different one, went through a few things with me & the item was ordered for me.
I must say he was certainly professional, friendly with a good knowledge.
1 sierpnia 2026
Odpowiedź od DFS Furniture - Slough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Customer care
25 lipca 2026
Odpowiedź od DFS Furniture - Slough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Slough
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Slough
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Alan was a brilliant salesman
Alan was a brilliant salesman, very much customer oriented and helpful. Really good customer service care.
30 lipca 2026
Odpowiedź od DFS Furniture - Slough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just such a lovely guy who went through…
Just such a lovely guy who went through everything with us at your slough branch Hamid just so informative and helpful couldn’t get better than that . Thank you.
29 lipca 2026
Odpowiedź od DFS Furniture - Slough
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
It was great experience the customer…
It was great experience the customer service was up to the mark the person who sold us the sofa was patient.
29 lipca 2026
Odpowiedź od DFS Furniture - Slough
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Muhammad was v helpful and explained…
Muhammad was v helpful and explained everything we needed to know . A very pleasant visit to your store .
28 lipca 2026
Odpowiedź od DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The assistant was most helpfull did not…
The assistant was most helpfull did not rush me explained all the ins and outs.I found him to be most pleasant and knowledgeable .
28 lipca 2026
Odpowiedź od DFS Furniture - Slough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Slough
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Mo was a great help and helped me out…
Mo was a great help and helped me out massively with choosing the right sofa!
Thank you for the best customer service❤️
27 lipca 2026
Odpowiedź od DFS Furniture - Slough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
A visit to DFS in Slough
Gideon and Alan were both very helpful, polite and knowledgeable in assisting me with the purchase of my new sofa.
25 lipca 2026
Odpowiedź od DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great Customer Service!!
I spoke to Mo, who was very informative and had excellent knowledge of all the sofas without needing to look anything up. Mo showed me several options that suited my needs and gave me time to look around without any pressure, he was professional and polite. As a result, I ended up purchasing both a sofa and a bed.
27 lipca 2026
Odpowiedź od DFS Furniture - Slough
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.