Both members of the team we spoke with were excellent in their approach to customer service and attention to detail, with making sure we got exactly what we came in for. The service was quick, efficie... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood
Reakcja na opinię
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Zobacz więcej
Reakcja na opinię
Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę

Dane kontaktowe
Mariners Way, PR2 2YN, Preston, Zjednoczone Królestwo
- 0333 999 9753
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
What a lovely experience I had today…
What a lovely experience I had today visiting dfs store in Preston, I was greeted by Sarah who was very welcoming when I come in, she helped direct me to the sofa I had in mind, she made me a coffee and we sat and discussed the style and type of sofa I wanted, I had a look around at a few and with her help we managed to order the sofa I wanted. Couldn’t ask for better customer service 10/10

Odpowiedź od DFS Furniture - Preston
Customer Service and staff were really…
Customer Service and staff were really welcoming! Cleared all the queries

Odpowiedź od DFS Furniture - Preston
Jamie was really lovely and had all the…
Jamie was really lovely and had all the information we needed. He didn't push me and let me take my time choosing the recliner chair I wanted. The other staff were very friendly also. All in all it was a very friendly and service experience.

Odpowiedź od DFS Furniture - Preston
Not pressured went in and was welcomed…
Not pressured went in and was welcomed and left to browse once we decided the service was excellent from dfs we have had all sofas from here and never been disappointed

Odpowiedź od DFS Furniture - Preston
5 star customer service!
We were very impressed with how thorough and professional Greg was during our visit to DFS in Preston. He was also super friendly and provided an excellent cup of coffee :-)
Many thanks & all the best.

Odpowiedź od DFS Furniture - Preston
Had a great salesperson in Gregory…
Had a great salesperson in Gregory Elsom great experience and very helpful ordered paid and now its been delivered two weeks early
DFS are the best in the bussiness

Odpowiedź od DFS Furniture - Preston
Excellent really happy with the service…
Excellent really happy with the service and the customer care

Odpowiedź od DFS Furniture - Preston
I would like to say Denzil was…
I would like to say Denzil was absolutely great and can’t thank him enough for helping me! Great customer service I would recommend him to my friends and family

Odpowiedź od DFS Furniture - Preston
The sales assistant was amazing
The sales assistant was amazing , approachable , extremely helpful and answered all my questions.

Odpowiedź od DFS Furniture - Preston
We had Greg as our sales rep and he was…
We had Greg as our sales rep and he was amazing. Supportive and very patient. My daughter had the best of the shopping g experience because of Greg. And the sofa, amazing

Odpowiedź od DFS Furniture - Preston
Denzel
The staff member that helped us was very informative and very friendly making the experience feel more comfortable all round

Odpowiedź od DFS Furniture - Preston
Great Customer service from the Preston DFS store…
The whole experience buying my new sofa was made easier by the friendly, professional Salesman Ian at the Preston DFS store.
There was a non pressure approach. I had previously viewed the furniture I went onto buy online and I was shown similar alternatives in different sizes before I made up my mind ,which helped me know this was the right one for me.
Nothing was too much trouble and the order was explained thoroughly in detail step by step.
I would recommend using this store and all the staff I dealt with today including the lady who made us refreshments, thankyou

Odpowiedź od DFS Furniture - Preston
Denzil's service was 10/10.
Denzil's service was 10/10.
Preston store.
Very friendly, patient and helpful.
Thank you Denzil

Odpowiedź od DFS Furniture - Preston
Ian and Fez were amazing in dealing…
Ian and Fez were amazing in dealing with all my enquiries before making my decision on the sofas I wanted. They were very patient, highly recommend.

Odpowiedź od DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston
Great sofa & customer experience
We found a sofa we liked quite quickly and the salesman (I think his name was Fez), was brilliant with his knowledge and friendliness. Everything was sorted smoothly and swiftly and Fez explained all of the warranty and payment options clearly, making our first trip to DFS a good experience.

Odpowiedź od DFS Furniture - Preston
Fez was very friendly helpful but…
Fez was very friendly helpful but wasn’t pushy… explaining various options/features and leaving me to have a think! Nice professional young man 👍🏻👍🏻👍🏻🤩

Odpowiedź od DFS Furniture - Preston
Sofa
First time buying a sofa and Denzil was there to help the process go very smoothly his knowledge on all the sofas we looked at was brilliant there was no pressure which was lovely thankyou for all your help today

Odpowiedź od DFS Furniture - Preston
Had a sofa delivered
Had a sofa delivered. I was very pleased with the delivery and the staff were very professional. The only issue was they sent the wrong cleaning wipes for fabric my sofa is leather. The delivery men assured me the correct wipes would be sent through the post as I have already paid for them. Really pleased with DFS delivery.

Odpowiedź od DFS Furniture - Preston
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







