DFS Furniture - Preston Recenzje 

6959
Wynik TrustScore: 5 na 5

4,9

Mariners Way, PR2 2YN Preston, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Both members of the team we spoke with were excellent in their approach to customer service and attention to detail, with making sure we got exactly what we came in for. The service was quick, efficie... Zobacz więcej

Oceniono na 5 z 5

Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood

Reakcja na opinię

Oceniono na 5 z 5

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Mariners Way, PR2 2YN, Preston, Zjednoczone Królestwo

  • 0333 999 9753

4,9

Doskonała

Wynik TrustScore: 5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(6959)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96 596

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

What a lovely experience I had today…

What a lovely experience I had today visiting dfs store in Preston, I was greeted by Sarah who was very welcoming when I come in, she helped direct me to the sofa I had in mind, she made me a coffee and we sat and discussed the style and type of sofa I wanted, I had a look around at a few and with her help we managed to order the sofa I wanted. Couldn’t ask for better customer service 10/10

3 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Customer Service and staff were really…

Customer Service and staff were really welcoming! Cleared all the queries

2 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Jamie was really lovely and had all the…

Jamie was really lovely and had all the information we needed. He didn't push me and let me take my time choosing the recliner chair I wanted. The other staff were very friendly also. All in all it was a very friendly and service experience.

2 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jamie.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Not pressured went in and was welcomed…

Not pressured went in and was welcomed and left to browse once we decided the service was excellent from dfs we have had all sofas from here and never been disappointed

1 lipca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

5 star customer service!

We were very impressed with how thorough and professional Greg was during our visit to DFS in Preston. He was also super friendly and provided an excellent cup of coffee :-)
Many thanks & all the best.

30 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello Brenda,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Had a great salesperson in Gregory…

Had a great salesperson in Gregory Elsom great experience and very helpful ordered paid and now its been delivered two weeks early
DFS are the best in the bussiness

18 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

I would like to say Denzil was…

I would like to say Denzil was absolutely great and can’t thank him enough for helping me! Great customer service I would recommend him to my friends and family

30 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

The sales assistant was amazing

The sales assistant was amazing , approachable , extremely helpful and answered all my questions.

30 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

We had Greg as our sales rep and he was…

We had Greg as our sales rep and he was amazing. Supportive and very patient. My daughter had the best of the shopping g experience because of Greg. And the sofa, amazing

23 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Greg.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Denzel

The staff member that helped us was very informative and very friendly making the experience feel more comfortable all round

29 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Great Customer service from the Preston DFS store…

The whole experience buying my new sofa was made easier by the friendly, professional Salesman Ian at the Preston DFS store.
There was a non pressure approach. I had previously viewed the furniture I went onto buy online and I was shown similar alternatives in different sizes before I made up my mind ,which helped me know this was the right one for me.
Nothing was too much trouble and the order was explained thoroughly in detail step by step.
I would recommend using this store and all the staff I dealt with today including the lady who made us refreshments, thankyou

29 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Denzil's service was 10/10.

Denzil's service was 10/10.
Preston store.
Very friendly, patient and helpful.
Thank you Denzil

28 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Ian and Fez were amazing in dealing…

Ian and Fez were amazing in dealing with all my enquiries before making my decision on the sofas I wanted. They were very patient, highly recommend.

28 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Very helpful

Very helpful, knowledgeable and friendly staff.

28 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Great sofa & customer experience

We found a sofa we liked quite quickly and the salesman (I think his name was Fez), was brilliant with his knowledge and friendliness. Everything was sorted smoothly and swiftly and Fez explained all of the warranty and payment options clearly, making our first trip to DFS a good experience.

27 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Fez met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

Fez was very friendly helpful but…

Fez was very friendly helpful but wasn’t pushy… explaining various options/features and leaving me to have a think! Nice professional young man 👍🏻👍🏻👍🏻🤩

27 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Fez met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

Sofa

First time buying a sofa and Denzil was there to help the process go very smoothly his knowledge on all the sofas we looked at was brilliant there was no pressure which was lovely thankyou for all your help today

27 czerwca 2026
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Denzil met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

Had a sofa delivered

Had a sofa delivered. I was very pleased with the delivery and the staff were very professional. The only issue was they sent the wrong cleaning wipes for fabric my sofa is leather. The delivery men assured me the correct wipes would be sent through the post as I have already paid for them. Really pleased with DFS delivery.

22 czerwca 2026
Opinia niezależna
Logo DFS Furniture - Preston

Odpowiedź od DFS Furniture - Preston

Good Morning,

Thank you for sharing your 5* review and that our drivers met your expectations! We hope you love your new furniture

Kind Regards,

Jordan
DFS Central Customer Support

Doświadczenie Trustpilot

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