Both members of the team we spoke with were excellent in their approach to customer service and attention to detail, with making sure we got exactly what we came in for. The service was quick, efficie... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood
Reakcja na opinię
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Zobacz więcej
Reakcja na opinię
Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Mariners Way, PR2 2YN, Preston, Zjednoczone Królestwo
- 0333 999 9753
4,9
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic helpful staff
Fantastic helpful staff, give the man a pay rise, couldn't be anymore helpful 10/10 customer service
11 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
Very professional
Very professional, answered all our questions and were not intrusive whilst we were browsing.
11 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello Peter,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Staff were friendly and knowledgable
Staff were friendly and knowledgable , went through all the options and allowed us time to consider what was available and what we needed. A positive experience and friendly staff .
10 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello Sarah,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Lee the sales assistant was brilliant made us feel at home
Lee the sales assistant was brilliant
10 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello Damon,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Denzil was extremely helpful and…
Denzil was extremely helpful and knowledgeable on the fuzzy sofa ordered and really helpful with measurements of the previous sofa and new sofa and spent time to run through all my queries and answer them immediately. I’m ever so pleased with the service recieved and found his help and guidance far better than in store experience as this was so much easier to figure out via a video call so we could discuss room measurements as we as the sofa dimensions and features. Thank you Denzil you have been a pleasure to speak to.
10 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
We're really grateful you shared this amazing 5* review. We are glad to hear that Denzil helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
I was left alone to go round the store…
I was left alone to go round the store and see what was available, a non pushy salesman asked my mum and I if we would like a coffee whist browsing, which was lovely
When it came to the decision the salesman was very patient and helpful.
A discount and some freebies added, to what was an easy sale for them but the experience was great
9 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Preston
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Preston
Hello Sarah,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great people who are friendly and give…
Great people who are friendly and give you a warm relaxed feeling.
7 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Preston
Hello Ms Sanders,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
My experience overall was very…
My experience overall was very good,,the man who dealt with us was very nice and chatty and very helpful,,made sure we had every detail possible and even offered us a hot chocolate,,I would definitely recommend dfs,,oh annd the manager was great too……
6 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great friendly relaxed service .Greg…
Great friendly relaxed service .Greg was polite extremely helpful and fully understood our requirements and the options we were dealing with .
A real asset to the store
6 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Preston
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great customer service nothing was too…
Great customer service nothing was too much trouble for the sales team they were so helpful , great experience overall
5 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Great friendly staff
Great friendly staff, thanks to Sarah and Mo. They helped us quickly
5 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture Preston
Having shopped at DFS some years ago buying a lounge suite i decided to go back after being very satisfied with my purchase. I popped in to have a look for a reclining chair and found one i loved so I punched it. The staff were lovely and friendly and extremely helpful.
5 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
I was served by Lee at your store at…
I was served by Lee at your store at Mariners Way Preston. He paid attention to me as soon as I arrived. I already had an idea of what I wanted and we went through some options and I made my choice. Lee was very friendly and pleasant and efficient and I enjoyed talking with him. He explained all the important legal stuff very clearly. He’s doing a good job for your company
4 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Relaxed time spent in store not…
Relaxed time spent in store not pressured in to anything
Pleased with how the sale went and the staff were really helpful.
Overall a good experience
Thank you
3 lipca 2026
Odpowiedź od DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.