DFS Furniture - Peterborough Recenzje 

3401
Wynik TrustScore: 5 na 5

4,9

Maskew Avenue, PE1 2HS Peterborough, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We received great service from Ben who demonstrated aspect of the chairs and sofa we purchased. He did not tell us what we should buy but asked what our requirements were and then showed us that which... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Entering the store we were welcomed by a couple of members of staff. We were able to look around without pressure, then once we had decided we were helped by Dan. He was knowledgeable, polite, persona... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Amazing Customer Service from Leyla! Leyla was honestly one of the most helpful sales representatives I have ever encountered. From the moment we arrived, she was welcoming, patient and... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Maskew Avenue, PE1 2HS, Peterborough, Zjednoczone Królestwo

  • 0333 999 9767

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3401)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96 286

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Easy and quick pleasant sales guy but…

Easy and quick pleasant sales guy but didn’t like the oversell with extras

30 maja 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

We are really grateful for your kind words and for taking the time to share your experience.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

The lady we dealt with was very…

The lady we dealt with was very friendly and helpful, really lovely and made our experience very pleasant. She couldn’t have done any more for us, an asset to the Maskew Avenue store 😊

6 czerwca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great visit to DFS today

Great visit to DFS today; Showroom is light and airy with a good selection of furniture and best of all we weren’t pounced on the moment we walked through the door or harassed all the way round.
We got great service from Perry and ordered a couple of new sofas.

6 czerwca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello Richard,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Buying a suite

We were served by Perry, who was very courteous, polite and knowledgeable about the suite that we had selected. He helped us when deciding what colour suite to choose and did not pressure us in making our selection and time was not an issue with him. He talked us through the options of Safeguard etc. and the payment options which we discussed and tailored to suit our needs. We would not hesitate to recommend anyone, given the experience that we received.

3 czerwca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Well looked after by sales staff who…

Well looked after by sales staff who gave us plenty of time and space to make are choice

2 czerwca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 4 z 5

Knowledgable staff but some misleading pricing

Helpful and very knowledgable staff
However, felt a little misled by the ‘deal’ on offer for the Livie 3 and 2 sofas. Quoted as a special price for the two of £1280( or similar) but offer not available on foam cushion version and the advertised price of £699 was now £799 for the 3 seater. All in I ended up with additional £500 approx with a delivery charge of £120!
I guess I’m happy in the end with the service but there seemed a lot of extras on the day.

23 maja 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

We recently purchased a sofa from DFS…

We recently purchased a sofa from DFS and had a great experience. Leyla who served us was extremely helpful, friendly, and knowledgeable. She took the time to answer all of our questions and made the whole process easy and stress-free. We never felt rushed and received excellent customer service throughout. A real credit to the team. Thank you for making our sofa purchase such a positive experience!

2 czerwca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Found the sofa and chair we wanted

Found the sofa and chair we wanted. Sales team were helpful and explained everything clearly. A stress free experience.

2 czerwca 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello Mr Barnes,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Excellent service and very informative…

Excellent service and very informative salesman who was happy to spend time explaining in detail all we needed to know before making a decision

31 maja 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Great customer service

Great customer service. A very pleasant experience.

31 maja 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 4 z 5

Found just what I needed

Found just what I needed, price was good

21 maja 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

A great buying experience

A great buying, relaxed buying experience. Our genuinely helpful sales assistant Perry made our morning; Informative and not pushy, he was a diamond. After the purchase, we even remained a while longer and chatted to Perry in general, feeling very comfortable and at ease.

29 maja 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello Gerry,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great staff service

Great staff service. Very knowledgeable with the products they were selling. I didn’t feel pressured into buying.

16 maja 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Sales man Perry at the Peterborough…

Sales man Perry at the Peterborough store was very helpful and made life easy ordering our new sofa

16 maja 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

The salesman was very friendly and extremely helpful and…

The salesman was extremely helpful and talked us through the whole process, the sofas were for our daughter and he was very patient with us.
He was chatty and gave us an excellent experience in the store. We would definitely come back.

22 maja 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

A pleasant shopping experience.

From start to the purchase, the whole experience was a joy. Excellent range to choose from with staff that were helpful but not pushy. Once our minds were made up I was served by a very polite knowledgeable young lady. Layla we found was a first class salesperson who was courteous and knowledgable about the products. Thank you DFS.

21 maja 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Great Experience

The Peterborough DFS team were amazing! Perry and the team were fantastic in giving us space to browse and were on hand to help with any information we needed. Then when it came to purchase they spoke us through each step, made sure we understood and were great in breaking down costs and care of the new sofa! Thank you!

9 maja 2026
Logo DFS Furniture - Peterborough

Odpowiedź od DFS Furniture - Peterborough

Hello Mitch,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Doświadczenie Trustpilot

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