What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Entering the store we were welcomed by a couple of members of staff. We were able to look around without pressure, then once we had decided we were helped by Dan. He was knowledgeable, polite, persona... Zobacz więcej
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All the staff and especially Dan made us feel welcome and everything was explained in detail to us. Dan made sure that all options were made available to us and ran over the timeline and what to expec... Zobacz więcej
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⭐⭐⭐⭐⭐ Amazing Customer Service from Leyla! Leyla was honestly one of the most helpful sales representatives I have ever encountered. From the moment we arrived, she was welcoming, patient and... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Maskew Avenue, PE1 2HS, Peterborough, Zjednoczone Królestwo
- 0333 999 9767
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic Staff Member and Customer Service.
Walking into the store we were greeted by Ben, who happily showed us around, answered all our questions and was the epitome of professionalism. He went through all the paperwork clearly, concisely and without jargon.
18 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Ben at Peterborough very good and to…
Ben at Peterborough very good and to the point. Pushed for time but he did a superb job.
18 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Excellent experience
17 czerwca 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Peterborough
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Perry was brilliant
Perry was brilliant. We had a good laugh ordering our new sofa, all our needs were met. Went through everything regarding the order process.
17 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lovely sales lady
Lovely sales lady, gave us time to decide. Everything was explained very thoroughly. Also the sales lady, (Chloe) I think? also checked our order with a senior member of staff, he was also very helpful.
7 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Peterborough
Hello Martin,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service from Ben
We purchased a sofa set and Ben was so helpful explaining our options to us , he was very helpful and explained everything in detail .
We were back to purchase two days later again Ben explained everything in detail about delivery and care and protection of our product.
He is a credit to DFS thanks Ben .
13 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Chloe was very welcoming and helpful…
Chloe was very welcoming and helpful answering all of our questions and making us feel at ease.
She went above expectations as we had to figure out the cushion sizes due to making sure we could change them for non feather ones when they arrived.
13 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service today from…
Excellent customer service today from Perry in Peterborough.
13 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The young gentleman whose name is Dan…
The young gentleman whose name is Dan was very helpful polite and thorough about the furniture which I purchased in the store today,in which I felt warranted five stars.
12 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
On entering the store I was greeted by…
On entering the store I was greeted by a young man called Ben, very welcoming offered assistance if required, knew immediately the product I was looking for, he directed me to my dream chair and wow, exactly what I had seen online fabulous, we spent quite sometime in store, pondering about my special chair, Ben made us a coffee ☕️, fabulous experience, x
10 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello Nicola,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
No pressure!
Friendly, informative and polite staff. No pressure selling. Great choice of furniture ranges. Clean, well presented store.
8 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service from perry
7 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Our experience was very good and staff…
Our experience was very good and staff was very helpful for me to choosing our new sofas.
7 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service and a great deal on a…
Great service and a great deal on a sofa in store! Glad we went in rather than ordering online, sold professionally to us with no pushy sales tactics
7 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Everything was smooth and simple
Everything was smooth and simple. Great service provided by the Dfs team especially Nial. He helped with all questions and explained everything in detail.
6 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Easy and quick pleasant sales guy but…
Easy and quick pleasant sales guy but didn’t like the oversell with extras
30 maja 2026
Odpowiedź od DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for taking the time to share your experience.
Kind regards,
Lia
DFS Customer Support
The lady we dealt with was very…
The lady we dealt with was very friendly and helpful, really lovely and made our experience very pleasant. She couldn’t have done any more for us, an asset to the Maskew Avenue store 😊
6 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great visit to DFS today
Great visit to DFS today; Showroom is light and airy with a good selection of furniture and best of all we weren’t pounced on the moment we walked through the door or harassed all the way round.
We got great service from Perry and ordered a couple of new sofas.
6 czerwca 2026
Odpowiedź od DFS Furniture - Peterborough
Hello Richard,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.