Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Zobacz więcej
Reakcja na opinię
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Throstles Green, M16 0SN, Stretford, Zjednoczone Królestwo
- 0333 999 9751
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Manchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Exceptional Service from Julie
We had an absolutely fantastic experience at DFS
thanks to Julie, who went completely above and beyond in helping us choose our new recliners. From the moment we arrived, she was warm, welcoming, knowledgeable, and incredibly patient while we explored different options.
Julie took the time to really understand what we were looking for and guided us through styles, fabrics, colours, and features without ever making us feel pressured. Her expertise and genuine care made the whole process enjoyable and stress-free. She answered every question thoroughly and made sure we felt confident in our choice.
Top class customer service, and Julie truly made the experience exceptional. We’re absolutely delighted with our new recliners and couldn’t be happier with the service we received. Thank you, Julie, for your professionalism, kindness, and outstanding help. — DFS is lucky to have you!
8 maja 2026
Odpowiedź od DFS Furniture - Manchester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I recently purchased a sofa and had a great experience from start to finish. The quality of the sofa is excellent, exactly what I was looking for, and the whole process was smooth and easy. The salesman was especially helpful, very professional, knowledgeable, and patient while answering all my questions. He made the experience stress-free and enjoyable. I would definitely recommend this store to anyone looking for quality furniture and great customer service.
5 maja 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Humzah was helpful and handled query…
Humzah was helpful and handled query well with dimension and design.
4 maja 2026
Odpowiedź od DFS Furniture - Manchester
Good morning Binny,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture-Manchester
This afternoon at DFS, near White City, Manchester, I was helped and supported by Faruk, in purchasing a corner sofa.
The experience from the moment he greeted me, to when I left the store almost 2 hours later, was informative and reassuring and I am delighted with my purchase.
Faruk was a brilliant “Salesman” without being oppressive and pushy.
I am very grateful that he was working today, Wednesday 6th May 2026…..tomorrow and Friday, would have been his days off🙏🙏
Many thanks Faruk! “10 out of 10🌟”
6 maja 2026
Odpowiedź od DFS Furniture - Manchester
Good morning Jenny,
Thanks for your lovely feedback, we’re glad to hear Faruk met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Good morning Paul,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Top class help and service off Denis at…
Top class help and service off Denis at the White City store
4 maja 2026
Odpowiedź od DFS Furniture - Manchester
Good morning Andy,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Helpful upon arrival and request; knowledgable and not too pushy like the all the sofa stores
Helpful on arrival and request: not too pushy like all the other sofa stores and knowledgeable about products and process
3 maja 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Easy
Easy , simple and explained professionally Hamza was a first class member of staff at DFS
3 maja 2026
Odpowiedź od DFS Furniture - Manchester
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience buying our…
We had a great experience buying our sofa here. Esmaeil one of the staff members who helped us was incredibly kind, patient, and knowledgeable, and made the whole process easy and enjoyable. Excellent customer service, highly recommended!
2 maja 2026
Odpowiedź od DFS Furniture - Manchester
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Derek was really knowledgeable and personable, he made us feel comfortable in our purchase. Really good customer service experience.
30 kwietnia 2026
Odpowiedź od DFS Furniture - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Want in shop looking for sofa ,didn’t…
Want in shop looking for sofa ,didn’t know what we wanted, a nice lad help us , we get our sofa in 6 weeks 😃
23 kwietnia 2026
Odpowiedź od DFS Furniture - Manchester
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
My reason for giving a top score was I…
My reason for giving a top score was I was very impressed with my advisor Julie who greeted us professionally & pleasantly. She made my daughter & I very welcome listened to my request & showed me several sofas when I chose the one I am buying she suggested we sat on the sofa while she made us a coffee consequently we continued & transacted the sale . Well done Julie for treating us will respect & friendliness.
22 kwietnia 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
The sales man was a 10/10 very straight…
The sales man was a 10/10 very straight forward, friendly and good understanding of product
29 kwietnia 2026
Odpowiedź od DFS Furniture - Manchester
Good afternoon Phillipa,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful staff. Not pressurised to get a sale
Very helpful staff.Hanza who did the paperwork was informative and very helpful.
20 kwietnia 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Good morning Paul,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Thanks to Hamzah and Matt
Hamzah and Matt have been amazing and very knowledgable about the products in store.
26 kwietnia 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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