Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Zobacz więcej
Reakcja na opinię
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Zobacz więcej
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Hamzah at the Manchester South store was super friendly and knowledgeable too. He was charming but not pushy. He made buying our new lounge furniture most enjoyable.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Throstles Green, M16 0SN, Stretford, Zjednoczone Królestwo
- 0333 999 9751
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly and helpful service
Friendly and helpful service. Staff explained everything thoroughly and talked us through all the options. The staff our questions and concerns were answered. Very happy with our in store experience. Thank you.
2 czerwca 2026
Odpowiedź od DFS Furniture - Manchester
Hello Angela,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
White City customer service
We went to DFS White City yesterday. My husband must have dropped his wallet there and did not realise. The team managed to find our address and they brought his wallet back to him today. So grateful. Thank you for going above and beyond!
1 czerwca 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
We knew what we wanted and it was…
We knew what we wanted and it was sorted quickly and easily.
1 czerwca 2026
Odpowiedź od DFS Furniture - Manchester
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Great service
We visited the Trafford store and were looked after very well, I didn't catch his name but the young Asian gentleman was really helpful, he wasn't pushy, left us to wander and look but he'd appear occasionally with useful information and without the hard sell. We've ordered online for ease but would like to pass on credit to him as I was expecting a pushy salesman but there was no pressure, just advice and useful info, even sending me the link to the sofa we liked so we could order later.
30 maja 2026
Odpowiedź od DFS Furniture - Manchester
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Very welcoming and approachable staff.
We had a really great time finding our sofa at DFS. The sales staff weren't pushy or overbearing when browsing but still gave useful information when needed. When we settled more on a sofa Ish was very welcoming and friendly and covered everything we needed to know from taking care of the sofa, the financing and additional options we could add on.
30 maja 2026
Odpowiedź od DFS Furniture - Manchester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great service!
We were greeted by Antonio on arrival at the store, he pointed us in the right direction then allowed us some time to browse while we made our decision. Perfect!
30 maja 2026
Odpowiedź od DFS Furniture - Manchester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Antonio.
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Excellent buying experience
A well set-out store with a great range of products and clear information about specifications, price, delivery and aftercare. Ish was very helpful and friendly.
29 maja 2026
Odpowiedź od DFS Furniture - Manchester
Hello Brad,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Exceptional customer service
From walking into the store we was greeted very politely from a young advisor named Ismaeel outstanding customer service regarding the sofa I had picked then going out of his way to correct the sizing of my order I was very pleased and grateful for his help and all the advice given throughout our time at dfs I look very forward for the arrival of my new sofa thankyou very much dfs
21 maja 2026
Odpowiedź od DFS Furniture - Manchester
Hello Zoe,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Manchester store
I went to the Manchester store. The customer service was excellent throughout.
28 maja 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Service very good everything explained…
Service very good everything explained fully Dennis was very helpful didn't rush us
27 maja 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Thanks to Farouk amazing help and…
Thanks to Farouk amazing help and support to pick the best sofa suiting us for our house
This is our second experience with DFS
25 maja 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
The experience was amazing
The experience was amazing, and the customer service at DfS was truly outstanding. The staff were welcoming, professional, and very helpful throughout. Thank you for such excellent service! 😊
25 maja 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
This was our second visit to the shop…
This was our second visit to the shop and the staff were polite, professional and ready to provide assistance and their knowledge on the kind of furniture that I was looking for.
25 maja 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service and…
Excellent customer service and supported my mum with best options for her and did not try to sell her anything absolutely amazing service thank you
25 maja 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Visited today to get a new sofa
Visited today to get a new sofa, very helpful and friendly staff.
23 maja 2026
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Hamza was very good knew lots of info…
Hamza was very good knew lots of info about the sofas and gave us all the info we needed to pick the right one
21 maja 2026
Odpowiedź od DFS Furniture - Manchester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
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