A pleasant, but non-invasive welcome took place, and we were left to look round. This we did, and viewed the entire shop 2/3 times.On finding a possible 1st.choice for a new Sofa,we called for assista... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were welcomed into the store and left to look around at our leisure. When we were ready for assistance Rowan helped us through the process and explained thoroughly what costs were and any additi... Zobacz więcej
Reakcja na opinię
Claire, the lady that helped us choose our sofa was absolutely lovely. She explained everything so well and was extremely helpful, friendly and professional. We couldn’t have asked for a better ex... Zobacz więcej
Reakcja na opinię
Excellent help from Olivia! She really understood our needs and did her upmost to meet all of our expectations! Thank you, Olivia for a pain free experience of finding our dream sofa!
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
London Road, ME16 0LP, Maidstone, Zjednoczone Królestwo
- 0333 999 9787
4,9
Doskonała
9 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The salesperson was extremely…
The salesperson was extremely helpful,friendly and very informative. If the delivery and future dealings with the company, are as good I will be very pleased and in any case, write a review when the time comes.
2 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine E
DFS Central Customer Support
Odpowiedź od DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service
Great staff and assistance in store. Steve was very helpful and patient with us.
2 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful
Very friendly and helpful! Much appreciated your time and help :)
2 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Stress free experience!
We were made to feel at ease while making our decision. Everything was explained and we were offered the extras, but no pressure was made for us to take them. Offered a drink and we weren’t rushed! Katrina was great
1 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Katrina met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Amazing service
We were warmly welcomed when we arrived, offered help but also given plenty of time to freely wander around looking at our own pace, then when we had decided on our items Danny ( Maidstone store) was very informative about our items and explained everything/options well without being made to feel pressured into choosing ‘extras’ he also gave us private time to discuss our wishes. I would highly recommend Danny to friends and family.
1 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Danny met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Helpful staff
Helpful staff, great customer service and a huge range of sofas to see and test
31 lipca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Amazing customer service
Amazing customer service, all of the details provided was informative and very easy to understand
31 lipca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
A really smooth transaction with Rowan.
A really smooth transaction with Rowan.
He listened to what we wanted, put the package together. Explained the pricing policy very clearly.
Impressed that DFS, have a double check policy. with another salesperson, before final invoice produced and deposit taken.
31 lipca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The assistant
The assistant, Steve, was very helpful and knowledgeable of the products which helped us making a faster decision.
29 lipca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The young lady who looked after me was…
The young lady who looked after me was excellent explained everything very well and very supportive
29 lipca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The lady that took care of me was…
The lady that took care of me was fantastic, she helped me through every stage. 10/10 service friendly, I've walked away from your dfs store a very happy person 👌
29 lipca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Made to feel welcome
Made to feel welcome, David from the sales team was really helpful and nothing was too much trouble.
We managed to get everything we wanted and more! With great customer service and prompt delivery which is a must sometimes
Excellent all round
27 lipca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Choosing the right sofa
Had a good look around the showroom and decided on a set the sales lady Clarissa was very helpful and understood all our requirements checking on size etc we came back to check measurements and she rang as promised an hour later we double checked everything and placed the order
5 star service thank you M W
27 lipca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
James was absolutely amazing and…
James was absolutely amazing and extremely helpful and knowledgeable
27 lipca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sales person reveiw
open and honest advise from Dan the sales person, patience and his in depth knowledge helped us choose the correct furniture, with no pressure applied
27 lipca 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.