A pleasant, but non-invasive welcome took place, and we were left to look round. This we did, and viewed the entire shop 2/3 times.On finding a possible 1st.choice for a new Sofa,we called for assista... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were welcomed into the store and left to look around at our leisure. When we were ready for assistance Rowan helped us through the process and explained thoroughly what costs were and any additi... Zobacz więcej
Reakcja na opinię
Claire, the lady that helped us choose our sofa was absolutely lovely. She explained everything so well and was extremely helpful, friendly and professional. We couldn’t have asked for a better ex... Zobacz więcej
Reakcja na opinię
Excellent help from Olivia! She really understood our needs and did her upmost to meet all of our expectations! Thank you, Olivia for a pain free experience of finding our dream sofa!
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
London Road, ME16 0LP, Maidstone, Zjednoczone Królestwo
- 0333 999 9787
4,9
Doskonała
9 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Maidstone
Hello Sonny,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Absolute fantastic customer service…
Absolute fantastic customer service would recommend to a friend and family. Staff were very engaging and friendly to help us select the right product for purchase. 5 Stars
9 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Super Steve super store
Steve our store helper was amazing very reassuring and new his stuff he made me and my partner feel very welcome and helped up with the purchase of our first sofa, very professional very polite and most of all very helpful and informative, thank you Steve, at Maidstone dfs.
9 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great customer service …
Great service provided by Claire she was
knowledgeable and helpful with our sofa decision. A great experience at dfs maidstone
8 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
Odpowiedź od DFS Furniture - Maidstone
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Lovely Sales Person
The sales person was very helpful and explained everything to me with regards to my purchase.
Made the whole process easy.
Brilliant customer service from the lady who served me and made me feel relaxed.
8 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Danny was amazing
Danny was amazing, took his time to ensure he explained everything and helped immensely! The service was thorough and no question was left unanswered.
8 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
I was welcomed by the lovely Claudia…
I was welcomed by the lovely Claudia who was very knowledgeable and helpful without being pushy - she is a credit to DFS!
8 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Sofa
We bought sofas from dfs Maidstone and were very pleased with service given by Clarrisa
8 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello Anthony,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Rowen was awesome
Rowen was awesome - great guy amazing service and properly helped us with a big spend!
7 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello Nicky,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
We knew what we wanted when we went…
We knew what we wanted when we went into the store. Steve approached us and asked if he could help us. It was a relatively quick transaction helped by the fact we were given time on our own to decide and not pestered with irrelevant information. All our questions were answered along with some useful advice.
7 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
On arrival DFS
On arrival, approached by Rowen was looking for Sofas to renew, looking for same measurements as my old sofas, he guided me to set sofas and explained thoroughly the details, I was very impressed and naturally presented professionally and made me at ease, the sofas he presented were perfect, exact measurements as my old sofas. Very happy with the overall experience!!
6 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The gentleman that served me was the…
The gentleman that served me was the same one from 10 years ago, coincidence!! VERY HELPFUL.
Knew his products. Lovely process.
6 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful staff
James was extremely helpful, available to answer any questions we asked.
The sofa maintenance and transaction process was explained in detail.
6 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with James.
Kind Regards,
Jordan
DFS Customer Support
Nice welcome,no pressure selling ,left…
Nice welcome,no pressure selling ,left alone till we needed help. Went through all our requests ,fab service.
5 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello Bob,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful staff and found what I…
Very helpful staff and found what I needed easily
5 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Olivia was very helpful and…
Olivia was very helpful and knowledgeable about the sofa we was purchasing. Great customer service! Couldn’t of been any better 10/10
3 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Staff was nice and able to provide us…
Staff was nice and able to provide us with the information we needed to get our product. She was equally patient.
3 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for taking the time to share your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Good customer service
Good customer service they were friendly and answered all questions we had. Went out of his way to make sure we had the right sofa
I believe they were called Rowan
2 sierpnia 2026
Odpowiedź od DFS Furniture - Maidstone
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.