Having visited the store 3 times over the last week, to view different options, the store was always clean and tidy. The staff asked if we required any assistance but left us to look around with no p... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The staff (Jess) was amazing, so helpful , calm and explained everything to us in such great detail , she’s a real credit to the team at DFS! The shop had an amazing range of sofas to chose from, we a... Zobacz więcej
Reakcja na opinię
I was most impressed with the salesperson who served me. Excellent customer service, friendly and very knowledgeable about the products . I enjoyed my visit to the Hove store and would recommend it to... Zobacz więcej
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Our store advisor (Chris) was more than helpful, he explained everything to us so that we understood and answered all our questions we put to him. He helped us with colour schemes and materials whi... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Old Shoreham Rd, Goldstone Retail Park, BN3 7PN, Hove, Zjednoczone Królestwo
- 0333 999 9786
4,8
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
JESS was friendly
JESS was friendly, attentive, and made our sofa buying a delight! A quick process with clear explanation of everything we needed to know.
8 maja 2026
Odpowiedź od DFS Furniture - Hove
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Pretty straight forward and helpful…
Pretty straight forward and helpful service. The follow up was appropriate. The options in the shop were extensive.
8 maja 2026
Odpowiedź od DFS Furniture - Hove
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Great
Jess was so helpful in store and ordering over the phone. Great service from her at the hove store
8 maja 2026
Odpowiedź od DFS Furniture - Hove
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great sales staff
Excellent service in store, the sales assistant was most knowledgeable about the various sofas i wanted to look at and several discussions around different options. I would recommend them
27 grudnia 2025
Odpowiedź od DFS Furniture - Hove
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Hove
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We came over Bank Holiday Monday to buy…
We came over Bank Holiday Monday to buy new sofas and we were dealt with by Grace Fedyk. She is a credit to your store answering all our questions expertly and quickly and making our purchase effortless , highly recommend the Hove store...
4 maja 2026
Odpowiedź od DFS Furniture - Hove
Good morning Jeff,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Our overall experience with both shop…
Our overall experience with both shop and staff, made us feel like people rather than a commodity
4 maja 2026
Odpowiedź od DFS Furniture - Hove
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
great experience
I recently had a great experience with DFS, thanks to Chris. He was professional, knowledgeable, and took the time to explain every detail clearly, which made the whole process smooth and stress-free.
27 kwietnia 2026
Odpowiedź od DFS Furniture - Hove
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful staff
We were looked after by “CHRIST “ , who was very helpful and friendly.
18 kwietnia 2026
Odpowiedź od DFS Furniture - Hove
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Very good purchase
Very good purchase. Took time to explain everything would highly recommend. No sales pressure .
4 maja 2026
Odpowiedź od DFS Furniture - Hove
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store.
Kind regards
Holly M
DFS Customer Support
Great customer service from Kerry
Great customer service from Kerry. Dealt with our order very efficiently and in a friendly manner.
4 maja 2026
Odpowiedź od DFS Furniture - Hove
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Jess was very helpful and informative
Jess was very helpful and informative, it was a pleasure to have her do my order
4 maja 2026
Odpowiedź od DFS Furniture - Hove
Good afternoon Jill,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
5 star service
Customer care was amazing and Kerry made sure of that. I was well informed and supported through the whole process of purchasing my new sofa. Thank you
3 maja 2026
Odpowiedź od DFS Furniture - Hove
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kerry.
Kind Regards,
Jordan
DFS Customer Support
The member of staff was very…
The member of staff was very professional very helpful. She talked. me through the whole process and explained. The services you provide. very happy with everything, thank you.
3 maja 2026
Odpowiedź od DFS Furniture - Hove
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
This is the third time I have purchased…
This is the third time I have purchased my sofa from dfs in hove over the last 30 years. Very helpful service from Owen a welcome cup of coffee and knowledgeable about our product and how to look after it .
Excellent customer service .
3 maja 2026
Odpowiedź od DFS Furniture - Hove
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great buy
Great experience really helpful staff member, not rushed or pushed into buying. I wasn't necessarily going to buy but decided to as it was just what I was looking for.
2 maja 2026
Odpowiedź od DFS Furniture - Hove
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
We found our perfect sofa…
My partner and I had a fantastic experience today, Gabby was amazing so knowledgeable and helpful. We found our perfect sofa.
2 maja 2026
Odpowiedź od DFS Furniture - Hove
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
DFS... better than the rest
The gentleman who served us was most knowledgable and helpful. We couldn't make our mind up which to purchase, colour etc. He explained about the sofas we were interested in and helped us make our choice.
2 maja 2026
Odpowiedź od DFS Furniture - Hove
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Gabriella was fantastic
Gabriella was fantastic. She had so much patience and advised us very well .
This young lady will go places 🙂
2 maja 2026
Odpowiedź od DFS Furniture - Hove
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service and great customer…
Excellent service and great customer service, cheers Mark
2 maja 2026
Odpowiedź od DFS Furniture - Hove
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.