Brilliant sales experience given plenty of time to make sure we had what we wanted it would fit our needs and our home took out care plan explained and how to look after our new sofa. Just can’t wait... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... Zobacz więcej
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I bought the Joules Patterdale 3 seater and cuddler through Adam at the Haverfordwest branch. Both Adam and the branch manager and other colleagues in store at the time were very friendly, polite an... Zobacz więcej
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Jess gave us an all round great experience of buying our 2 new double sofa's for my my parents in law one was a fixed double the other was a matching sofa bed
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Fishguard Road, SA61 2AT, Haverfordwest, Zjednoczone Królestwo
- 0333 999 9523
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Two seater settee
Advise from Steve
Good to see product on display
French Connection settee , beautiful emerald green colour
23 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Jess was friendly and helpful
Jess was friendly and helpful, she was on hand for advice and showed us different features of the sofa's, she didn't rush us and she wasn't pushy, she was generally just lovely to deal with.
21 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Kim was very helpful throughout the…
Kim was very helpful throughout the experience. She asked when we first went in to the store what we had in mind etc and provided all the information we needed
20 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The staff at Haverfordwest were very…
The staff at Haverfordwest were very good, particularly Steve.
I did have difficulties trying to get in touch with him again as there wasn’t a way to speak to him personally. Eventually after much frustration the person I had spoken to in your central department arranged for him to call me as I don’t live near your store and couldn’t get in before the weekend.
18 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Good Afternoon,
Thank you so much for taking the time to give us a review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful with a good…
Very friendly and helpful with a good sense of humour. If I was to buy from DFS again I will be requesting Steven as he has good customer skills
14 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Steven.
Kind Regards,
Jordan
DFS Customer Support
Fantastic experience!
Becca was honestly so great, very informative, professional and kind. We went in knowing what we wanted and we got taken care of exactly as expected and then some!
17 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Good Morning,
We are really happy that Becca met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Went in back in February staf friendly…
Went in back in February staf friendly professional
8 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Good morning Peter,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Haverfordwest
Good morning Georgina,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Thank you so much to steve for serving…
Thank you so much to steve for serving us today first class
13 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Absolutely fantastic service
Absolutely fantastic service! We had a Lady called Kim I believe and was absolutely brilliant. Showed us a range of options and talked through the whole process and the various add-on care plans we could have! Would highly recommend going there.
13 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Claire Shirt from DHS Haverfordwest was…
Claire Shirt from DHS Haverfordwest was very kind and social with My purchase very pleased with what I chose cannot wait now for the delivery
12 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service
Kim was very helpful, not at all pushy, and very well informed. She sent us an email with a link so we could decide st home, which we did, and purchase was very straightforward using the link.
12 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Good morning Claire,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Kim.
Kind regards,
Lia
DFS Customer Support
Both staff we dealt withy were friendly…
Both staff we dealt withy were friendly and helpful.
12 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great customer service
Great customer service, explained everything thoroughly, Becca was great.
11 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Excellent Customer Service
Excellent customer service especially from Stephen. Explained everything thoroughly and was extremely helpful. Thank you very much!
10 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Good store experience
Lovely chat to Hope in Haverfordwest store, she was very helpful and gave me lots of good recommendations etc.
I have now purchased a sofa and matching footstool, looking forward to when it comes!
9 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Had a really nice experience with Adam…
Had a really nice experience with Adam talked us through everything a credit to the company
9 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Stephen made this experience very easy…
Stephen made this experience very easy as he was not pushy he listened to us and gave us help and advice.We were shown around the store in Haverfordwest and as we were looking for a recliner sofa and chair.
There was a great selection and we were encouraged to sit on them and use the electric recliners.
We were offered a drink which was a great gesture.
Stephen was very friendly and helpful and
Knowledgeable.We purchased a 3 seater and a 2 seater sofa which is so comfortable.
Everything was explained thoroughly and we are very impressed with the professional service we received.
Thank you
8 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Good Morning,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Lorraine A
DFS Central Customer Support
Kerry in the Haverfordwest branch was…
Kerry in the Haverfordwest branch was extremely helpful without being pushy. She was very knowledgeable and gave us plenty of time to make up our minds as to which sofa and chairs would best suit us.
7 maja 2026
Odpowiedź od DFS Furniture - Haverfordwest
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kerry.
Kind Regards,
Jordan
DFS Customer Support
Adam was extremely patient with us when…
Adam was extremely patient with us when helping us find the right sofa! We were extremely happy with the service from all the staff, we can’t thank everyone enough and we cannot wait for our new sofa!!
29 kwietnia 2026
Odpowiedź od DFS Furniture - Haverfordwest
Good morning Lilly & Caleb,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.