Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... Zobacz więcej
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... Zobacz więcej
Reakcja na opinię
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
8 North Street, GU1 4AF, Guildford, Zjednoczone Królestwo
- 0333 999 9527
4,9
Doskonała
411 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Guildford
Hello Karen,
Thank you for leaving us a review. We are really happy that David was able to help you in store and you had a lovely experience when placing your order!
Kind Regards,
Megan D
DFS Central Customer Support
Excellent Service
Sales guy, very helpful and informative, so when we left we felt we had made the right choice.
22 kwietnia 2023
Odpowiedź od DFS Furniture - Guildford
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Central Customer Support
Odpowiedź od DFS Furniture - Guildford
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Central Customer Support
Everything was so easy
14 kwietnia 2023
Odpowiedź od DFS Furniture - Guildford
Hello John,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Megan D
DFS Central Customer Support
Joshua Barton was really helpful with…
Joshua Barton was really helpful with guiding me through my choice of sofa. He was polite, knowledgeable but was not overly pushy (as some sales staff can be).
21 kwietnia 2023
Odpowiedź od DFS Furniture - Guildford
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Central Customer Support
Odpowiedź od DFS Furniture - Guildford
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Simon T
DFS Central Customer Support
The staff were friendly and polite and…
The staff were friendly and polite and not overbearing.
9 kwietnia 2023
Odpowiedź od DFS Furniture - Guildford
Hello Sean,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Simon T
DFS Central Customer Support
Great service and products
1 kwietnia 2023
Odpowiedź od DFS Furniture - Guildford
Hello Aisha,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Simon T
DFS Central Customer Support
Had to wait for 35 minutes for someone…
Had to wait for 35 minutes for someone to see me, but once I finally got seen to was absolutely fine and got my order placed.
1 kwietnia 2023
Odpowiedź od DFS Furniture - Guildford
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if it did take some time to be seen.
We do hope you enjoy the rest of your experience with us and love your furniture.
Kind Regards,
Simon T
DFS Central Customer Support
great service
27 marca 2023
Odpowiedź od DFS Furniture - Guildford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Simon T
DFS Central Customer Support
Easy and Helpful staff
The staff are really helpful. My wife and I enjoyed the experience of choosing our sofa. Thank you DFS
24 marca 2023
David was very knowledgeable and very…
David was very knowledgeable and very helpful with what we were after to match our current sofa also from DFS
25 marca 2023
Met by R in the Guildford store who…
Met by R in the Guildford store who talked us through all the important bits when we placed our order for one sofa. Very helpful and swift with the service. Not many minutes later we were done and our order was placed. Will go there again in the future to place order for remaining bits that we need, no hesitation.
4 marca 2023
David was excellent
David was excellent. I have just purchased my first ever sofa and very happy to have done so!
4 marca 2023
David was very helpful
David was very helpful, patient and informative. I would highly recommend him. A credit to your company.
27 lutego 2023
Joshua at Guildford was very helpful
25 lutego 2023
Josh was very friendly and welcoming…
Josh was very friendly and welcoming when we arrived.
He was extremely knowledgeable about all of the products in store and the configurations that could be done.
He wasn't pushy at all and allowed us to have a think, even it is took us 2 hours!
We definitely think Josh is a credit to this show room.
26 lutego 2023
Hi my wife and I popped in to your…
Hi my wife and I popped in to your Guildford branch and your service Was 100 percent with out a doubt, many thanks
Matt Hunt
25 lutego 2023
Great table and great customer service…
Great table and great customer service at the Guildford branch
12 lutego 2023
Good customer service
Good customer service. Very polite and very friendly.
Delivery waiting time is very long
12 lutego 2023
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.