We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patie... Zobacz więcej
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Stuart was great - he offered us help but also gave us time to make our own decisions and have a proper look around. His customer service was exemplary. Even more admirable considering the IT difficul... Zobacz więcej
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Great experience, left alone to wander without being hassled. Nikki then approached us and was extremely helpful and friendly. At no time did we feel under pressure, she was superb!
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
London Road, Furniture Park, G32 8NS, Glasgow, Zjednoczone Królestwo
- 0333 999 9812
4,9
Doskonała
13 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful
7 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Hello James,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Glasgow
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great experience
Very good experience looking at different sofas and chairs
Nicki really went out of her way to inform us of different choices of the sofa style we wanted and advised us
7 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Odpowiedź od DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
I received excellent service from…
I received excellent service from Stuart. He explained everything in detail which helped me in making my choice of sofa. Hassle free 10/10 👌
2 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Glasgow
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
My experience was great from when I…
My experience was great from when I walked into the shop until my sofa and chair was delivered. It was a pleasant experience from start to finish.
30 lipca 2026
Odpowiedź od DFS Furniture - Glasgow
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service and credit options are…
Great service and credit options are fantastic. Love the cleaning kit too!
6 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
great customer service
5 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Smooth easy process and good customer…
Smooth easy process and good customer service in store
6 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
10/10 Service
Hazel was brilliant from start to finish. She was very knowledgeable, kept me well informed throughout, and was polite, friendly, and professional. Hazel answered all of my questions clearly and made the whole experience straightforward. I really appreciated the great service.
5 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great service staff member was friendly…
Great service staff member was friendly and very helpful and provided loads of information
2 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Glasgow
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Scot was Very friendly ,excellent…
Scot was Very friendly ,excellent communication and detailed explanation regarding our choices.we felt greatly helped and relaxed throughout can’t wait to receive our beautiful sofa soon .
4 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Excellent Customer Service; professional and friendly.
Stuart was knowledgeable and helpful, striking the right balance between sharing information and securing a sale. We appreciated the fact that Stuart was on hand to assist us, whilst giving us space to browse.
4 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Really helpful and not pushy
Scot was really helpful, took his time and explained all options. Not pushy at all, unlike some places.
4 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Deep was an excellent help
4 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff member Nikki was excellent
Member of staff Nikki couldn't of been more helpful. Told her what we were looking for and showed us around explaining about beds and mattresses. Purchased a bed and mattress and paperwork done within 10 minutes, quick and efficient. Very happy with Nikki, she was great
3 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nikki.
Kind Regards,
Jordan
DFS Customer Support
My experience was excellent from start…
My experience was excellent from start to finish. The ordering process was straightforward, communication was clear. I particularly appreciated how smooth and hassle-free the entire process was. The quality of the chairs and other items met my expectations, and the overall customer service made the experience even better.
The company is doing well by making the buying process simple, keeping customers informed.
4 sierpnia 2026
Odpowiedź od DFS Furniture - Glasgow
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.