DFS Furniture - Edinburgh Recenzje 

10 104
Wynik TrustScore: 5 na 5

4,9

A1, Milton Link, EH15 3QH Edinburgh, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were greeted by George on arrival at the Edinburgh store. After a quick chat we were shown all our options in our price bracket. George was great, customer service without feeling pressured into a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Following a very unsatisfactory purchase from another retailer we decided to buy our new sofas from DFS We went to the Edinburgh branch where we were very impressed with Zara's professionalism and k... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had a fantastic experience buying our very first couch for our first home together yesterday. Zara & Roy couldn’t have been any more helpful. They were full of knowledge and great advice.

Reakcja na opinię

Oceniono na 5 z 5

The assistant was very friendly without being pushy. She showed me a range of options similar to my first choice for comparison. Once I had made my choice she gave me lots of time to decide on sizes a... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • A1, Milton Link, EH15 3QH, Edinburgh, Zjednoczone Królestwo

  • 0333 999 9793

4,9

Doskonała

Wynik TrustScore: 5 na 5

10 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(10 104)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96 286

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

DFS Edinburgh

DFS Edinburgh – 5/5 stars

I had a really good experience at DFS. The showroom has a huge furniture collection with options at every price point, so you’ll find something affordable without feeling limited.

The layout and arrangement is fabulous too. Everything is grouped really well, so it’s easy to browse different styles and picture pieces in your own home.

What stood out most were the sales executives. They were very nice, gave us plenty of time, and didn’t rush us at all. Ryan and Neil were especially brilliant. They listened, answered every question, and gave all the relevant information we needed to make the right choice.

Great selection, welcoming store, and staff who actually care. I’d definitely recommend DFS if you’re sofa shopping.

1 lipca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Very friendly

Very friendly, helpful staff. Made choosing and buying my sofa very easy.

1 lipca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Great!

Lovely showroom in Edinburgh area, Euan was a fantastic staff member and helped us through the buying process. Very thorough and we’re excited for our new sofa!

25 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Friendly staff member

Friendly staff member. Only bought a pouffe but he carried it out to the car for me thank you again.

29 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Hello William,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Very competent gentleman arranged…

Very competent gentleman arranged everything for me and I was pleased with the way he handled my order

29 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Oceniono na 5 z 5

We visited several times while trying…

We visited several times while trying to decide on a sofa. Both staff that helped us where patient and helpful.

22 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Oceniono na 5 z 5

We recently purchased sofas

We recently purchased sofas, and Zara provided outstanding customer service throughout the process. She was extremely knowledgeable, offered excellent advice, and helped us choose the right options for our needs. Zara also secured us a great price, which we really appreciated. Her professionalism, expertise, and friendly approach made the entire experience enjoyable. We highly recommend her and would like to thank her for all her help.

29 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

The staff at the new Craig hall were so…

The staff at the new Craig hall were so friendly and helpful sorry I’ve forgot the name of the young man who served us he was very helpful and polite and called about until he was able to get the suite I wanted

29 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Zara is a real asset to DFS

Zara was extremely helpful when we were selecting our new sofa recently. She provided helpful information on the initial options we saw and then really supported how a floor plan would look - I loved the suggestions on how to pull the room together. Nothing seemed to be a bother and Zara was happy to come in to meet us on her day off if required. Our whole experience was very positive - Zara was very knowledgeable, quickly responsive to all messages, and wanted to give us the best deal. Thanks for all your help, Zara! We can’t wait to see our new sofa.

27 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Zara.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Better quality

Staff friendly

21 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Such a helpful experience

Such a helpful experience. I arrived knowing the suite I’d like. I had a wonderful, straightforward chat about financing options. It was a great experience start to end.

19 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Very pleased with help given by person…

Very pleased with help given by person within store.
Member of staffs name was Ryan and he was first class and very knowelable.

Thank you Ryan

Very friendly and helpful

28 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

I had an excellent experience with DFS…

I had an excellent experience with DFS from start to finish. I purchased a bed, a mattress and a dining table, and I couldn’t be happier with both the products and the service. The customer service was impeccable – the team was incredibly attentive, friendly and efficient throughout the entire process. Everything was handled promptly and professionally, making the whole experience smooth and stress-free. I would highly recommend DFS to anyone looking for quality furniture and outstanding customer service.

28 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Zara was amazing start to finish

Zara was amazing start to finish.

Very chatty & explained everything to perfection.

Added on some good deals for us, was very polite and lovely to talk too.

21 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Zara.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Sara was so helpful

Sara was so helpful , knowledge was exceptional, and nothing was a problem , explained everything in full

28 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Hello Gaynor,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great experience great customer service…

Great experience great customer service and very quick delivry

21 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Great service and sofas

The customer service and support we got from the staff, Neal in particular but really all of the people we interacted with, on our two visits was exceptional.

27 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Neal.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Our service was great from start to…

Our service was great from start to finish, all our servers energy was on us, explained everything really well and no pressure felt atall. Really great help

27 czerwca 2026
Logo DFS Furniture - Edinburgh

Odpowiedź od DFS Furniture - Edinburgh

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

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