I picked up 2 ex-display lamps from DFS in Derby. The service was fast and efficient, the staff member Michael was great and help us make our final choices. Well done keep up the fantastic service.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Zobacz więcej
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We visited the store with 3 sofas set in mind that we wanted. Tasinah came over to help us and her knowledge and professionalism was outstanding. She went above and beyond to help us, was extremely h... Zobacz więcej
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The whole process at the Derby branch was painless. All details of our purchase were explained fully and any questions we had were answered. This is the forth time we have purchased from DFS because w... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Mansfield Road, Meteor Centre, DE21 4SY, Derby, Zjednoczone Królestwo
- 0333 999 9818
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service and advice
Excellent customer service and advice, polite, courteous and a pleasure to have such friendly and knowledgeable staff.
4 lipca 2026
Odpowiedź od DFS Furniture - Derby
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
I am really happy with my experience in…
I am really happy with my experience in your showroom today. Staff were very helpful and friendly. They answered every question I asked about my purchase in a very friendly and honest way.
I felt welcomed in a warm and friendly way. I was even offered a cup of tea which was very nice.
3 lipca 2026
Odpowiedź od DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The experience was good.staff was nice…
The experience was good.staff was nice and friendly especially sunny and Mark..
3 lipca 2026
Odpowiedź od DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A relaxing, non-pressured experience!
We were very impressed with the choice of furniture & cost but felt really comfortable, browsing at our own pace. Dominic was exceptionally good, giving us plenty of advice (& patience!) when needed but also allowing us to look round and discuss things on our own. We're now looking forward to our chairs being delivered.
30 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very happy with sunny helpful polite…
Very happy with sunny helpful polite and new her products 😀
27 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Derby
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and approachable
Very friendly and approachable . Knowledgeable and with a “can do” attitude .
27 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
left to browse in peace
left to browse in peace. when we were ready for some advise the assistant was very friendly and helpful. 10/10
26 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very friendly explained everything so…
Very friendly explained everything so it was easy to understand. Was very patient and answered all questions.
26 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very pleased with the salesman every…
Very pleased with the salesman every thing was explained an excellent service
17 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Hello Vanda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Courtney from start to finish was…
Courtney from start to finish was amazing. Excellent sofa knowledge and great customer service. Relaxed and not pushy. Thank you for your service I would highly recommend.
24 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Courtney was very experienced and…
Courtney was very experienced and helped us with sizes and measurements he was very knowledgeable about the sofa’s.
Very satisfied with the service we received and are looking forward to receiving our sofas.
16 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful, easy to sort
15 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Good selection of Sofa's ,leather &…
Good selection of Sofa's ,leather & fabric.Recliner ,manual & electrical.Good pleasant service
13 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and efficient because i…
Very helpful and efficient because i wanted to get home after work without spending to much time at the store.
8 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Got spoken to by a lovely sales man
Got spoken to by a lovely sales man, no pressure at all and he most definitely knew exactly what he was talking about when it came to sofas, excellent knowledge and excellent customer service.
21 czerwca 2026
Odpowiedź od DFS Furniture - Derby
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
We purchased our sofa from Courtney at…
We purchased our sofa from Courtney at the Derby branch he was friendly, knowledgeable and very approachable.
21 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Good product, professional service
I was looking for a chair to compliment a leather sofa bought from DFS a few years back. Met by Sunny who was pleasant, enthusiastic and helpful, but without being pushy. After deciding to buy a particular chair Sunny completed the sale with further information, and advice and the whole matter was dealt with in a professional, and friendly manner. I would have no hesitation in dealing with Sunny and DFS again.
20 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Fantastic customer service
Fantastic customer service, very good knowledge of products and what would be best suited for my needs
20 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Tasinah, Coffee and Comfort…
Tasinah made our experience comfortable and relaxed. We attended with our 5 year old so you can imagine keeping her entertained whilst picking our sofa was difficult! All our questions were answered, and at no time did we feel rushed or pressured. Thanks for the help. PS… decent coffee as well. 👍🏻
20 czerwca 2026
Odpowiedź od DFS Furniture - Derby
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.