DFS Furniture - Cambridge Recenzje 

3519
Wynik TrustScore: 5 na 5

4,9

442 Newmarket Road, CB5 8JL Cambridge, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our sales advisor Ali was superb. He was very knowledgeable, understood our needs and helped us find the perfect sofa sets for our new home. Trying out the sofa sets on the shop floor, it was very obv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The Guy was very helpful gave us loads of information and advice. Talked about cleaning products and what we should and shouldn’t do. Very satisfied, good quality service - looking forward now to my... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • 442 Newmarket Road, CB5 8JL, Cambridge, Zjednoczone Królestwo

  • 0333 999 9817

4,9

Doskonała

Wynik TrustScore: 5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3519)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96 286

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Very helpful sales man and the showroom…

Very helpful sales man and the showroom was clean tidy and well presented. Shumu was friendly and the sale of both sofas was straightforward and easy task with the support of Shumu

29 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Informed & friendly staff.

The welcome from the staff was very friendly and we found them both very informative.
We were offered coffee which was delicious!
All or questions were answered fully and they didn't seem to mind us asking.
The showroom was well laid out, spacious and very clean & tidy.
Once we'd chosen our new suite we were told the whole process with costs and timings included.
We found both the staff member and manager to be knowledgeable, friendly and very attentive.

6 lipca 2026
Opinia niezależna
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

The sales man was very helpful

The sales man was very helpful
And got us the best deal possible.
He wasn't pushy in anything that he was selling to do with the furniture I bought
I'm looking forward to sitting in some lovely new chairs .

6 lipca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Nice options and a great range of…

Nice options and a great range of sofas, just that if DFS can bring down the delivery period for custom orders. Subho who helped me in buying the product was very helpful.

5 lipca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Excellent, would recommend!

Customer service from Gary was brilliant and very accommodating. He provided insight into different types of sofas without added pressure. Extremely friendly and honest conversation. Definitely worth a visit in store as I was unaware of being able to request for delayed delivery which is key when buying a new build and not having a set completion date yet. Gary provided the space to browse, ask questions and obtain further insight into the sofas without feeling rushed.

4 lipca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

We had a fantastic experience at DFS…

We had a fantastic experience at DFS earlier today, Ali was brilliant, he helped us with the sofa we wanted and we are so pleased to get a great deal and it was such a straight forward experience. Would highly recommend if your local to Cambridge and on the hunt for a sofa, go and see Ali and the team, the manager of the store was really helpful too! 10/10 service.

4 lipca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 3 z 5

Missing carekit and insurance pack…

The goods arrived on time and we are very pleased with the quality and comfort. The three star review is for the following reason: Leather care package not delivered with sofas. Told it would be sent ASAP. Visited the shop to try to get one... None available. Tried calling twice and was put on hold.. Both calls cut out. So still trying to locate leather care kit. Also had to request the insurance inf pack that we did not receive.

3 lipca 2026
Opinia niezależna
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Afternoon Margaret,

Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.

We are very sorry for the overall experience you have received with DFS and not receiving your care kit.

Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

We had a really great experience buying…

We had a really great experience buying our sofa with Tamer. We visited the store three times before finally deciding, and he was patient and helpful every single time. He let us try different sofas, answered all our questions, and never made us feel pressured.

When we finally made our purchase, he even stayed a little past closing time to help us complete everything, which we really appreciated.

Thanks, Tamer, for making such a big purchase feel easy. Highly recommend!

2 lipca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Gary was amazzing truly explained about…

Gary was amazzing truly explained about care of the sofa. We had coffee and left feeling like we were looked after and cared about our choice. Top marks Gary

29 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 5 z 5

Shopping experience today

Store staff- Ali, was super helpful, knowledgeable and kind. I got what I wanted and was made aware of all the things that come with it and add ons. Set up of payment and completion of my order was quick and when I receive my order, I'll be sure to tell people I know of DFS and their great service.

29 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ali met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

Very helpful staff

Very helpful staff, not at all pushy

28 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Morning,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Martin was so helpful and…

Martin was so helpful and professional…Thank you

20 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Great customer experience

Gary was very easy to deal with, he listened to us and advised accordingly. Efficient, on the ball and explained everything. Thankyou

20 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Gary.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Great service and wasn't rushed to…

Great service and wasn't rushed to choose or pressure to buy . Loved our sofa .

27 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 4 z 5

He was very helpful

20 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Oceniono na 5 z 5

Good experience

Very helpful.
Took time to explain everything and honestly.
Seemed to understand completely what we needed and the price we wanted to pay.
We purchased a 2 & 3 seater recliner sofa.
There was no pressure just constructive chat.
Coffee was good as well.
Thank You

23 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

After being in store yesterday we were…

After being in store yesterday we were recognised straight away and the service was quick and easy no time wasting great job 👏

21 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Great experience

I went in for a different sofa but was recommended this one and LOVE it. Thanks 😊

13 czerwca 2026
Logo DFS Furniture - Cambridge

Odpowiedź od DFS Furniture - Cambridge

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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