Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Zobacz więcej
Reakcja na opinię
Our sales advisor Ali was superb. He was very knowledgeable, understood our needs and helped us find the perfect sofa sets for our new home. Trying out the sofa sets on the shop floor, it was very obv... Zobacz więcej
Reakcja na opinię
The Guy was very helpful gave us loads of information and advice. Talked about cleaning products and what we should and shouldn’t do. Very satisfied, good quality service - looking forward now to my... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
442 Newmarket Road, CB5 8JL, Cambridge, Zjednoczone Królestwo
- 0333 999 9817
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Ali was a brilliant and knowledgeable…
Ali was a brilliant and knowledgeable salesman. Very courteous and extremely professional. Understood our needs and explained everything very clearly.
20 lipca 2026
Odpowiedź od DFS Furniture - Cambridge
Hello Mr Murdoch,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Ali was very knowledgeable and…
Ali was very knowledgeable and professional in explaining everything. Excellent customer service and also very nice coffee!
18 lipca 2026
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Cambridge
From the moment we walked into the store to when we left, nothing was too much trouble. We explained exactly what we wanted and were shown the various options. We are extremely pleased with our choice. The staff were great. Thank you
18 lipca 2026
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
All staff very helpful and honest
All staff very helpful and honest, helped us to decided as couldn’t make up our minds
Excellent to deal with
18 lipca 2026
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent service and customer care
Excellent service and customer care.
Very informative and helpful.
All queries answered very professionally.
17 lipca 2026
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Cambridge
Hello Jain,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Cambridge
Hello Diana,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great experience
Knowledgeable and helpful staff.
Helped us with our purchase. Kind and professional.
13 lipca 2026
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
I went into DFS Cambridge and thought…
I went into DFS Cambridge and thought their customer service was amazing. I went in a couple of time as I was spending quite a lot of money to make sure I was buying was right for me. The staff were excellent, friendly and professional. When I decided what I was going to buy it would be so easy to buy online. However, I decided I would drive to Cambridge to place my order with them which was out of my way as they deserve the sale. Well done Cambridge branch DFS you were great and deserved my money.
13 lipca 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service! Very knowledgeable staff and the whole process was very smooth, would recommend!
12 lipca 2026
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Lots of finance options available to suit
Friendly staff member, Martin, at the Cambridge store, was helpful and guided us easily through the process of choosing the right sofa.
We knew what we wanted and our price range (which wasn't very high), but we didn't feel pressured into anything we may be couldn't afford.
Nice 3 seater recliner on its way in 11 weeks now, and at £52 a month for 2 years... starting when the sofa is delivered.... we're very happy.
Thanks!
5 lipca 2026
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent friendly service and I was…
Excellent friendly service and I was put under no pressure to purchase.
Offered coffee although I declined
11 lipca 2026
Odpowiedź od DFS Furniture - Cambridge
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Thanks Gary
Gary found me and option I otherwise would not have considered and it worked perfectly for my needs. Everything explained in detail and purchasing process quick. Went away happy and looking forward to delivery!
10 lipca 2026
Odpowiedź od DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.