Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Zobacz więcej
Reakcja na opinię
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Zobacz więcej
Reakcja na opinię
Couldn't have asked for a better service. Steph who helped us choose our new sofa was brilliant. She explained everything about different materials etc. She was very friendly and very helpful. She mad... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
The Linkway, Unit 15b, BL6 6JA, Bolton, Zjednoczone Królestwo
- 0333 999 9736
4,9
Doskonała
8 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very friendly and efficient service
Very friendly and efficient service, did not have to wait for service.
I was taken through sale, step by step, and everything
went through smoothly, and checked again by another
colleague.
The show room is well presented and easily accessible, to walk around and view all sofa's and furniture.
22 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very friendly helpfull staff
22 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Ben was really helpful and…
Ben was really helpful and knowledgeable. Experience was great, everything explained perfectly, exemplary service.
21 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello Mrs Porter,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service
We only went to look at sofas but fell in love with one and bought it. The staff member, Ben, looked after us well. There was no pressure selling and he explained everything for us.
21 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
I normally avoid showrooms like this…
I normally avoid showrooms like this out of fear of pressure selling, which was a problem in the past. Overall the experience was relaxing, was offered a drink and no pressure or upselling. Happy with the sofa, was informed when it would be delivered, and the delivery team set it all up for me and took away the boxes. Very positive experiance.
9 stycznia 2026
Odpowiedź od DFS Furniture - Bolton
Hello Mister,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Good friendly service throughout the…
Good friendly service throughout the process, good detail of the sofa , measurements etc , came away with a good service
19 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff were friendly and helpful
15 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We had spent the day looking at…
We had spent the day looking at different retailers for an accent chair for our bedroom.
Your staff member Jack was very informative giving us all the information required measurements etc without being pushy. He was a pleasure to do business with.
19 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Amazing deals and service
A huge thank you to all the staff at DFS Bolton Middlebrook! Everyone was great, supportive, happy, and professional. A special mention goes to Jack he helped us out so much, answered all our questions, and was incredibly patient. He went the extra mile to ensure everything was accurate and correct for us. Thank you for such a fantastic experience!
18 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good experience in general
Good experience in general. Sales assistant Ben, was really pleasant and helpful, a credit to your store.
In fact all of the staff we came across seemed very friendlyzz
18 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Relaxed no pressure salesman Ben
Relaxed no pressure salesman Ben, explained in layman's terms.
Excellent choice in coverings.
16 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Bolton
Hello Dawn,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent staff
Excellent staff who are very knowledgeable..they listen and explain everything very well
16 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello Julie,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Purchased the sofa we wanted.
Purchased the sofa we wanted.
Adam, the sales rep was very polite friendly and thorough in explaining everything
15 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Rick was very helpful
Rick made us feel very comfortable made us drinks, he explained everything in detail how to look after our furniture, when to expect delivery what the delivery men would do when delivering our settee and chair he couldn't have been more helpful, thankyou very much rick.
15 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
We have just but in our order for our…
We have just but in our order for our new sofa with Ben although we haven’t got the items delivered as yet and can’t give a full review on how it all is start to finish but Ben made the start of the process easy and helpful he gave us time to talk amongst ourselves as well as being on hand for any questions throughout the process he made sure everyone was happy with the decisions made.
15 lipca 2026
Odpowiedź od DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.