Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We called at the Birstall store today and ordered our new sofa. The showroom was well displayed, flour sales person Dan was really informative, he took time to talk us through fabrics and configuratio... Zobacz więcej
Reakcja na opinię
Fantastic service, we visited during the store being renovated but the store was clean and set out really nice. I personally prefer the new store look compared to the previous layout it feels homely.... Zobacz więcej
Reakcja na opinię
The Customer Service by the staff in store was exceptional. The staff that attended to me was very friendly, helpful and warm to talk to therefore, I was able to ask questions and get the answers unti... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Zjednoczone Królestwo
- 0333 999 9807
4,9
Doskonała
8 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Super friendly and helpful staff
Super friendly and helpful staff. Made buying new sofa and chair easy and hassle free. Gave us all th right i formation and thought of packages that were helpful to our home life.
20 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Not received sofa yet but the buying…
Not received sofa yet but the buying experience was nice and easy.
Hope all goes well when delivered
20 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Birstall
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good Experiance
The experience and delivery time were great, but I deducted one point because they charged us for items that facilitate the moving of the couches, which were not included on delivery..
25 kwietnia 2026
Odpowiedź od DFS Furniture - Birstall
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great service
Great service from Sharon and Craig. Friendly and professional and not too pushy. When changed mind on pattern it was no bother and Sharon dealt with the changes quickly and efficiently. Great service
16 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Welcoming and lovely
Both young ladies were extremely kind and helpful.One was training she was well organised and was very professional.She knew all about the company and guidelines.Training is done well.Both girls were happy to answer all my questions.Would recommend the company.Well done.Thankyou.
18 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Really helpful staff and very…
Really helpful staff and very informative about the products.
17 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Staff extremely helpful
Staff extremely helpful. No pressure to buy. Happy with the sale process
17 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Birstall
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
None of the staff were pushy just…
None of the staff were pushy just appropriately informative. Particularly impressed by the sales associate who handled our sale throughout. Personable, knowledgeable and would certainly seek him out to help with further purchases.
15 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Really helpful sales guy
Really helpful sales guy. Talked through everything to make sure it was exactly as we wanted.
13 maja 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
I been to dfs birstall today amazing…
I been to dfs battley today amazing experience great customer service by Anna Maria she been absolutely amazing 👏
15 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
From start to finish the whole…
From start to finish the whole experience was great Ana was so polite and thorough, would highly recommend
15 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful lady and pleasant
15 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very happy with the customer service…
Very happy with the customer service and looking forward to receiving our sofa
6 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
great service from Sam
14 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Sam was so lovely and super helpful
Sam was so lovely and super helpful, would recommend!
13 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I had such i excellent experience when…I was there
I had such i excellent experience when I was in dfs the staff was very polite and helpful in my decision
5 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Always use DFS for sofas
Always use DFS for sofas. Fantastic range for all needs. Really helpful and friendly. Affordable sofas on all sizes and the quality is very good, had my last leather sofa 8 years with crazy wear and tear with family and dogs. Still sturdy and strong, just wanted a complete fabric change and style. After care package is amazing as it’s literally £5 a month for peace of mind. I highly recommend the store at Birstall in Leeds, always go there, customer service is excellent
11 czerwca 2026
Odpowiedź od DFS Furniture - Birstall
Hello Wendy,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
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