DFS Furniture - Birmingham Recenzje 

5211
Wynik TrustScore: 5 na 5

4,9

John Kempe Way, B12 0HU Birmingham, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The salesman Amjad was really amazing, listened to what I wanted & explained the item purchased & others sofas I was considering & in the end chose what I wanted with Amjads help. Also the manager L... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sandra at the Highgate, Birmingham branch was very thorough and courteous. She was patient while we made our decisions and explained the purchase procedure clearly. She did not pressurise us at any st... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Unfortunately we forgot the name of the gentleman who helped us today. However he was very helpful with looking for the right sofa with our preference of colour, fabric feel and style of sofa. We walk... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Staff member (imran)was very welcoming and knowledgeable. Offered us tea/coffee and was very professional and polite. I came into just have a look but ended up purchasing my sofa.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • John Kempe Way, B12 0HU, Birmingham, Zjednoczone Królestwo

  • 0333 999 9782

4,9

Doskonała

Wynik TrustScore: 5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(5211)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 97 647

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Birmingham DFS Furniture purchased today

We bought our DFS Furniture today and were glad that Bally at Birmingham DFS was very helpful. It was a very positive experience, which we will also mention to others.

9 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

DFS furniture is very quality and…

DFS furniture is very quality and attractive,.
Staff that she served as her name is Summer she is wonderful, given good advice, she is helpful.

7 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello Mehret,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Greeted on arrival by Jimmy after we…

Greeted on arrival by Jimmy after we looked around he helped with any questions we had and got the sale in.

6 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

The assistant was really nice helpful made it a good experience …

The assistant was really helpful pleasant. Answered all my questions as well just chatting in general made me feel comfortable was very patient. Made it so easy

7 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Oceniono na 4 z 5

Jimmy did not rush me ha allowed me…

Jimmy did not rush me ha allowed me time to try out all the furniture I wanted to try he was very helpful and answered all my questions Didn't feel pressurised to decide then and there

7 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Excellent customer service

Excellent customer service, very helpful and approachable

6 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

DFS birmingham

Went to the Birmingham branch , staff approached us very quickly. Brilliant customer service, helped us find the perfect sofa. Visit was a 10/10

27 czerwca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Excellent Service so far!

We had an excellent experience at DFS thanks to our sales representative. She provided exceptional customer service from start to finish, going above and beyond to help us find exactly what we were looking for. She was knowledgeable, patient, and gave us all the information we needed without ever being pushy or making us feel pressured into making a decision.

It was such a pleasant and relaxed experience, which made choosing our furniture so much easier. We really hope this high level of service continues throughout the rest of our order.

Based on our experience so far, I would definitely recommend DFS to anyone looking for great products backed by outstanding customer service. Thank you for making the whole process enjoyable!

Walked in for a sofa, walked out ordering a sofa, rug, furniture care, insurance - the sales skills, knowledge and customer service we recieved made this a great experience.

4 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello Shabina,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Staff dealling especially iram she is…

Staff dealling especially iram she is such a nice worker of dfs.

2 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello Sumia,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

The reception was lovely

The reception was lovely, the lady that attended to us was superb.

2 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Summer with a sunny smile

Summer greeted us with a lovely smile when we arrived . She was knowledgeable about the products, the various fabrics and how to look after them. Summer made herself discreetly available without pressurising us into making any decisions and patiently answering any questions and queries.
Her demeanour is sunny, very pleasant and warm, which reflects her name! A first class service Summer.
A credit to your branch and DFS.

30 czerwca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello Pat,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

The costumer service was amazing- the…

The costumer service was amazing- the girl that helped us was very patient and polite as well helpful, making the whole process nice and easy.

30 czerwca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

I had an outstanding customer service…

I had an outstanding customer service experience thanks to the lovely lady who assisted me. She was warm, professional, patient, and genuinely caring throughout our interaction. She took the time to listen to my needs, answered all my questions clearly, and went above and beyond to make sure I was completely satisfied.

It’s rare to come across someone who is so dedicated to providing excellent service with such a positive attitude. She made the whole experience smooth, pleasant, and stress-free. Her kindness and professionalism truly stood out, and she is a real credit to the company.

Thank you for such exceptional service. I really appreciate the care and effort you put into helping me, and I hope your excellent work is recognised.

29 czerwca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Excellent very easy and interest free…

Excellent very easy and interest free wow

29 czerwca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Excellent service

Excellent service we felt we had time to decide and was given lots of advice and options. Lovely lady who was new who was brilliant helping us decide

27 czerwca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello Sharon,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Delivery men fast and efficient done…

Delivery men fast and efficient done the job so quick we’ll happy would not hesitate to use again.

20 czerwca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Good Morning,

Thank you for sharing your 5* review and that our drivers met your expectations! We hope you love your new furniture

Kind Regards,

Jordan
DFS Central Customer Support

Oceniono na 5 z 5

Jimmy did an amazing job looking my…

Jimmy did an amazing job looking my after us and ensuring we understood exactly what we were buying and that it was right for us. From greeting us into the store to the purchase it was a great service.

27 czerwca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jimmy.

Kind Regards,

Jordan
DFS Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej