Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Zobacz więcej
Reakcja na opinię
We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which... Zobacz więcej
Reakcja na opinię
The sales rep that was dealing with our purchase was a lovely fella called Thomas. Very informative and helpful helping my wife and I make the right choice on what we wanted. Made us feel very as ease... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
49 Boucher Road, BT12 6HR, Belfast, Zjednoczone Królestwo
- 0333 999 9803
4,9
Doskonała
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
23 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Purchased a suite from the Belfast…
Purchased a suite from the Belfast branch with the help of Thomas.
He was extremely helpful during my visit & gave me lits of advice & tips on how to care for my new sofas when they arrive.
22 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Had a lovely experience this morning at…
Had a lovely experience this morning at Boucher road
22 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Belfast
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Lovely store
I visited the store at Boucher Road to find a new sofa, the store is very spacious and lovely to walk around with lots of choice. The staff are great and give you time to browse before approaching you, which I like. And of course I found a new sofa I love.
21 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service
Great service , a credit to your team! Such a really nice experience on our visit. Looking forward to our new Sofa. Thank you for such a lovely experience in picking our sofa
10 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service today
Great customer service today. Can’t wait for my order now.
21 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Fantastic choice and service.
21 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Anne is a first class professional that…
Anne is a first class professional that makes the buying process very simple.
20 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service and everything…
Excellent service and everything clearly explained by the staff
13 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Staff were amazing one of the staff…
Staff were amazing one of the staff members was clearly recovering from a previous illiness and was back at work being very helpful and welcoming. I would definitely recommend this store when you have dedicated staff who care about their customers would defo be back and recommend it.
20 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent Customer Service
Sean was great, talked us through everything and was very helpful. Made the process very easy!
20 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Helpful service from a well laid out…
Helpful service from a well laid out showroom. Customer service was first class from polite staff!
20 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very pleasant salesman named Sean made…
Very pleasant salesman named Sean made our visit to DFS enjoyable. Explained all to us and we look forward to receiving our new suite in 13 weeks.
20 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great service
It was really great, Robin was fantastic and honest about our options with the space we have and what was important to us.
16 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Pleasant & very helpful lady
Pleasant & very helpful lady, who couldn’t do enough for us
19 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Belfast
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Ciara is a valuable asset to your team
Ciara was so informative and made picking a new sofa a very easy task
19 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Very straightforward transaction
Very straightforward transaction, staff excellent, very knowledgeable, professional but relaxed and easy to talk to.
19 czerwca 2026
Odpowiedź od DFS Furniture - Belfast
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Belfast
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.