From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Zobacz więcej
Reakcja na opinię
We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Zobacz więcej
Reakcja na opinię
Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Zjednoczone Królestwo
- 0333 999 9740
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great experience
Sales staff were knowledgeable about ranges and options and to be honest I was probably not the easiest customer but was dealt with excellently at all times.
After care, insurance etc all discussed and felt like it was not always just about the sale.
Showroom was clean and tidy and was offered a brew… overall an excellent experience.
11 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Really polite talked us through…
Really polite talked us through everything super service
31 maja 2026
Odpowiedź od DFS Furniture - Ayr
Hello Sean,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The member of staff that dealt with us…
The member of staff that dealt with us and the quality of the product
1 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello John,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
New sofa
So far so good, plenty great sofas on display. Friendly helpful staff, really looking forward to the sofa arriving.
7 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello James,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great service from Marty McFly.
I’d a good look round store; Marty asked if I needed any help. He was very friendly and helpful. Informative and not pushy. Great service.
8 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello Shona,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Ayr
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Ayr
Hello Jim,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Rebecca was approachable
Rebecca was approachable, informative and helpful the whole time
6 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
DFS Ayr, very friendly staff
Anthony was very helpful and friendly. Advised about another sofa which I'm glad I choose as it was a far better sofa, more expensive but worth it
5 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Clear information with options…
Clear information with options available. Personable and friendly staff member.
4 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Amanda who attended us was very polite…
Amanda who attended us was very polite knowledgeable about the product and gave us time to browse very friendly and chatty without being overly pushy.
4 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The service and advice in my experience…
The service and advice in my experience has been excellent ,,
3 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Ashley was lovely she helped us find…
Ashley was lovely she helped us find the sofa that fitted our room. Great customer service
2 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
A warm professional welcome
Bright welcoming store with lots of choice, Nicely laid out displays. I received a warm professional greeting on arrival from Amanda who was helpful, informative and answered my questions but gave me the space and time I needed and appreciated, I am now looking forward to delivery of my new sofa thank you so much Amanda
2 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Excellent and the staff knew what they…
Excellent and the staff knew what they were doing
1 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello Renzo,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Staff was so friendly and most helpful
Staff was so friendly and most helpful, the guy who served my 86yr old mum had all the patience as she wasn't sure what to do,he gave us as much time as we needed without any pressure, he even offered tea or coffee which was so kind of him. The guy knew the answer to any questions we asked .This is the 3rd suite my mum has bought from DFS,so the store is doing something right.
31 maja 2026
Odpowiedź od DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Anthony was very knowledgeable and…
Anthony was very knowledgeable and helpful. He made the experience very pleasant. I think he is a superstar!
30 maja 2026
Odpowiedź od DFS Furniture - Ayr
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.