From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Zobacz więcej
Reakcja na opinię
We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Zobacz więcej
Reakcja na opinię
Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Zjednoczone Królestwo
- 0333 999 9740
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sales person very friendly and…
Sales person very friendly and helpfull, presented sofas in a professional way.
22 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Friendly helpful staff
22 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Ayr
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Great store to buy sofa's
Amanda made the buying process very easy and enjoyable, her expertise and customer care skills were most welcoming and as a result we would recommend buying from this store to friends and family,
22 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Anthony
Anthony, who we dealt with was extremely professional and very easy to deal with
21 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Ayr
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Friendly welcome
Friendly welcome, gave us time to browse.
Efficient, helpful service from Anthony at DFS Ayr.
Great deal with 4yr interest free.
Would recommend to friends & family.
20 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service from Shannon in the Ayr…
Great service from Shannon in the Ayr store. She was patient and spent a lot of time with us until we found exactly what we were looking for. Highly recommended
19 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Brilliant experience
Marty made our experience easy and relaxed. He listened to everything we asked/requested and help us amazingly.
18 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Shannon couldn't have Been more helpful…
Shannon couldn't have Been more helpful and helped us get what we were looking for . Great customer service 👏 .
11 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The staff were really friendly
The staff were really friendly, helpful and insightful. Especially Amanda and Anthony
16 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Good Afternoon,,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
staff very helpful told us everything…
staff very helpful told us everything we wanted to know top class service great qaulity sofas wouldn't go anywhere else thanks again
15 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Sales assistant was very helpful and…
Sales assistant was very helpful and knowledgeable not pushy. We found exactly what we were looking for
14 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Great experience
Sales Rep spent time with us explained everything in detail went through various options nothing was a hassle.
13 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello Mrs Maxell,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The customer service from the staff was excellent
The customer service from the staff was excellent especially Antony who answered all our questions and gave us information which made it easy decide what we wanted
13 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
I had the best experience
I had the best experience. You have an employee called Marty from the Ayr store. Give that man a rise. He made our day, not only did he help us choose the perfect sofa he made me want to be his friend. Great guy. If I return I'll be asking for him
13 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
great experience
very helpful polite and courteous cannot fault the staff at DFS staff helped us from start to finish with purchasing a sofa bed
13 czerwca 2026
Odpowiedź od DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.