Delugs Recenzje 73

Chaotic customers service, mediocre at best quality

Placed order in November. After hearing nothing for weeks, was informed the product I paid for weeks earlier was no longer available. After much debate, got a small discount… which was incorrectly applied so I was asked to pay part of it back. Was promised deliver before Christmas… which didn’t happen. When the product finally did arrive, my Christmas gift was the wrong size. Again having had to ask for it, meaningless discount on future order. Even simple plastic pages for a booklet for watch straps for free were too much to ask for. Terrible service for of mistakes and then stinginess?

All of this would be half bearable if the product held up. It does not: wore the supposed alligator strap for an hour and it already bent out of shape (in winter, inside).

Never again

I purchased two straps from the "Panerai Straps" collection, explicitly named "Chunky Watch Strap." In the world of Panerai, "Chunky" implies a robust thickness (4-5mm). What I received were standard 3mm thin dress straps that look ridiculous on a Panerai.

When I contacted customer support, they admitted that "expectations can differ" and that the name might be interpreted differently, yet they hid behind the fine print in the specs.

The real issue is their resolution: I paid $55 for shipping + ~$50 in non-refundable import taxes. Delugs insisted I return the items for a refund, which would mean I LOSE over $100 USD in sunk costs just to fix their misleading marketing. They refused to offer a store credit or a replacement that doesn't penalize me financially.

Warning to international buyers: If the product description misleads you, you will be left paying the price. Do not trust the product titles.

Considering this was shipped from the Far East to the UK it came fast, and was not disappointed! The alligator was soft and well constructed compared with my other alligator straps purchased from reputable companies in France, and even looked and felt so much better than the alligator strap that came with my Patek Philippe 5960P! Absolutely amazing and the size was perfect too! And did I mention the price being so much better value compared with other premium brands around the world! Will definitely be purchasing again in the future and already have a list of straps in mind! Thank you!

They sold me a magnifier for the camera on my phone that does not work, in fact they send you an attachment to attach it to your phone and expect to you tighten a metal bolt on to your screen to hold iot in place. I have sent several emails and tried to resolve this on whatsapp and they ignore you. avoind this company at all cost. I ended up having to dispute the charge with my bank

I rarely write unsolicited reviews, but felt the need to give this company the highest of marks during the entire sales process. From their website with their watch, Finder function to the customer service and prompt delivery process to the actual quality of their product. If you’re looking for a watch band for your watch, you cannot go wrong.

Anytime I have visited the website most of the straps i select have been out of stock and that has been my experience over a long period of time.

I have a number of Delugs leather and Delcro watch straps and they are all very comfortable and durable. The support staff has always been very helpful and have provided specific advice and guidance in a timely manner. Considering the quality of their products, I have always found their prices to be not only reasonable but also quite competitive.

insanely overpriced for a piece of china smelling rubber

Its way to overpriced to the point that its not even a consideration they keep saying that they cant hold a sale because of their costs but maybe it would have been better to consider lower prices in the first place, I bought a watch from ali express with the exact same pattern and color as the delugs straps and it fits my prx perfectly. Delugs team if you read this review I am not doing this to spread negativity I am just saying that its un reasonable to sell something with a cost price of 5-10€ for 136€😁

Prezzo molto alto per quello che effettivamente arriva, packaging minimo e anonimo, nessun tool per lo sgancio del bracciale. La qualità sembra buona ma 170€ resta un prezzo molto alto con questa poca attenzione ai dettagli.

I have never ordered watch straps for my watches. Now I wanted to give my PRX a new look and a very old watch that I purchased years ago at a flee market. The PRX (green dial) looks much sportier with the green strap and is ready for the warmer days coming in Germany. My old watch feels like it’s reborn now that the old original strap is off. What I really liked is that I was able to choose the colour/metal of the buckle. It fits perfectly.

My first impression of the quality is very good. I also ordered a watch strap organizer (small). Overall I am very happy with all the products and especially the delivery time from Singapore to Germany via DHL Express was very quick.

As if watches weren’t addictive enough … now I can give my watches a completely new look with a good strap. Probably not my last purchase if the the strap lasts for a while.

I buy most of my watch straps from them. They have almost all kind of straps and all sizes.